VU was there every step of the way.
Very helpful and responsive with questions and concerns throughout the entire process
Mike was simply amazing through this entire process!! I am so grateful and will be recommending him and the company to any and all that will listen
Veterans United did an awesome job from start to finish. They are professional, polite, courteous and thorough. They will take great care of you. Todd made it an easy and seamless process. He also advised me on things I did not know. Truly exceptional. Thank You!
I never expected this process to be enjoyable on the loan side of things but this actually was! I have already been raving about this company because of its quality of service! 10 stars in my honest opinion!
The team at VU is always amazing!
Incredible from start to finish. Great support system for a new house buyer. Couldn’t recommend it enough
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Everyone we interacted with was very helpfull
Very good communication. Explained things to me in a timely manner.
I'd like to that all that helped me through the process of purchasing my home. I could not have been the easiest person to work with, giving that I'm a single father and truck driver that is always gone. From helping me out with all the documents and paper work needed, to getting me in contact with my realtor, Melissa Losack, who worked tirelessly to find me a home.
Im a 82 yearold widow of a Vietnam veteran with limited knowledge of computers.Very easy to follow all instructions on all the information that is needed. Answers all questions. Explans throughly.
Ben was phenomenal throughout this whole process. He was easy to get ahold of and kept me up to date on everything that was going on. I would definitely recommend Veterans untied to all of my military friends. Thank you Ben
Very helpful never lost contact for more then a day and very attentive and care team
David and his team are amazing. They are very understanding and David got us the best rate he could even though the national average is not ideal right now. David and his team made buying a home smooth and easy and anytime I had questions, day or night, David or a team member reached out with an answer. Thank you so much David, Sarah, Erica and VU.
By far the easiest and best team to work with. The whole process was smooth and the communication was incredible.
The easiest process I have ever been a part of! Fluid from start to finish!
Communication was terrible with our loan officer. It would day several days to get a response, whether it was text, email or phone call. Our realtor and title agent also had trouble getting ahold of our loan officer. Once we got Jared to help with the loan, it was better.
Response from Veterans United
Hi Brian,
I’m sorry to hear communication wasn’t what it should have been during your loan process. I know how stressful it can feel to wait days for a reply, especially when you and your realtor needed timely updates. I’m glad Jared was able to step in and make things better, but I wish the whole experience had felt that way from the start. If you’d like to share more, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.
Very professional. Always answered all questions and took time to contact back. Highly satisfied with all aspect of the process. Scott and the team made the process so smooth and felt like a familiar process. I would give 20 stars if I could.
