Veterans United made our first home buying experience simple during one of the craziest times in our lives. Between living in one state and buying in another, driving across the country, and my husband and I being separated by deployment right before closing on the house, our loan officer Devin McCall did absolutely everything he could to keep us happy and successful in our home buying journey. We were in a big hurry to get everything done, and it was nice to have such aggressive support from our loan company. If you use this company, request Devin!
Easy and professional and loved it All.
There service was great very respectfully of my crazy hours as a line man.
Excellent service. Very professional with a personal twist.
Great team that kept us updated throughout the entire process with a smooth transition.
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Everyone at Veterans United, especially Matthew Gandlmayr & Curtis Wiegand were wonderful to work with & made every step of the home loan process very easy. I wouldn’t hesitate to use Veterans United & highly recommend them for your home loan needs. 😊
Everyone was supper and very helpful to
Me.I want to thank everyone who helped me
They do whatever it takes and they always complete the mission
Excellent work from an exceptional team. They helped with everything and made it all so easy. They stuck with me through the entire process and I could not be happier. Thank you to all of you!
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
When dealing with a completely irrational seller, Josh and his team pushed through every obstacle to get me my dream house and I am so grateful!
Veterans United made the home loan process incredibly smooth and stress-free. The team was professional, friendly, and always quick to respond to my questions. They explained everything clearly and guided me step by step, which made the entire process easy to understand. I felt supported the whole way through, and closing was a breeze. Highly recommend Veterans United for their excellent service and commitment to veterans!
Tammy was very helpful and honest with us and answered any questions we had, she's a pro at what she does.
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Bill Bales was amazing, up front, and demonstrated excellent leadership in the whole process.
Everything went smoothly working with their loan officers. They were very polite and quick to respond to any of my questions.
Veterans United and Mike Harrison helped us conquer the challenges of new construction every step of the way. He was always helpful and encouraging. Now we have a home that we always wanted but never dreamed we could have.
My team was fantastic! They made this process so much easier.
If it were not for Donnie Henderson and Rachel Anderson, I would not of completed the purchase of our new home. The nightmares have not stopped. Two weeks ago our Bank account was frozen we were not allowed to access our money use our debit cards nor bills that were scheduled to be paid were not paid. The bank refused to tell us why but an external link was made into the account causing it to be flagged and ultimately shut down. We had had this account for 15 years and our current mortgage in WV is at this bank. We were left without any funds for 7 days right in the middle of moving to Arizona. Veterans United insisted we link our bank accounts with Plaid, was this, is this the problem I do not know.
Response from Veterans United
Hey Rebecca,
Thank you for sharing your experience and for recognizing Donnie and Rachel — I’m glad they were able to help you through the homebuying process. I’m truly sorry for the stress you’ve gone through with your bank account, especially in the middle of a move.
I understand how upsetting that must have been, and I appreciate you taking the time to talk with our Client Advocate team already. They’re continuing to review what happened and will stay in touch as they learn more.
We take situations like this seriously and value the chance to look into your concerns further. If anything changes or you have additional information you’d like to share, please don’t hesitate to reach back out to the team at 1-800-212-5200 or ClientAdvocate@vu.com.
Veterans United made the homebuying process smooth and stress-free. Anytime a hurdle came up, Spencer and company didn’t say “we’ll see,” they said “we’ll figure it out,” and they always did. The whole team was helpful, responsive, and made us feel taken care of from start to finish. Couldn’t be more grateful—thank you all for making this happen!
