The veterans United team was always spot on taking care of me and made the process so much easier.
The VU office of Scott Air Base was an excellent experience. They were friendly, informative, timely, and just great customer service. We closed on time without any delays. I highly recommend their branch. (We've used other VU offices and this one far outranks them.)
Thank you, Aaron, for all the work you put into us closing on our house in Tucson, Arizona. Like buying any big purchase, there were a few small issues, but they were handled quickly. My family was on the road for 2 1/2 months visiting family in California, Oregon, Washington, Idaho and North Dakota. They are happy to be in our new home and ready to get settled down. With me being stationed in South Korea the time and day differences made for some early mornings and late night, but thank goodness for e-mail. We just wanted to say thank you again for helping us get our beautiful home.
The experience with Veterans United was amazing and very smooth! The whole team was very professional and very easy to speak with and friendly. They answered every question and always provided more helpful information and vent over backwards to assist in anyway. I truly enjoyed working with the whole team at Veterans United!
Derek And His Team Are Amazing!!! They ALWAYS Keep you informed and help work through the difficult issues that always come up!! We would recommend Derek and Veterans United anytime and we do!!! Thanks Again!!!
Ready to see for yourself?
Experience first-hand why 370,170 homeowners give us a perfect score!
Extremely helpful and responsive! A great team to work with! This is the third time we have used VU to purchase a home. They just keep getting better!
Thank you all at Veterans United for the work you put into helping us get our home!! We love it! We have been letting our friends know about you. Our deepest thanks!
I had no experience whatsoever and Suzanne and Chelsea was there every step of the way for me. They did an awesome job.
Ready to see for yourself?
Experience first-hand why 370,170 homeowners give us a perfect score!
Scott Davis and Kurt Lofton were very helpful and informative. They were great. The underwriting process was very stressful. It seemed like the underwriters wanted more and more documents. The whole process ran right to the closing date which caused a lot of stress and anxiety.
This company was recommend by friends and i will pass the word along to more if they are looking for a house
Thank you, Veterans United, for helping our family get into our new home. You have made our dream come true. Thank you for putting up with us during our overseas move from Hawaii to Virginia, and helping us with the transition into our new home. More importantly, thank you for the long hours and work nights you put in to ensure we got this house!
After schedulingb a closing day Veterans United informed me that they didn't know that i was closing on that day and cost me a days vacation with even an apology
Response from Veterans United
Hi Luke,
I’m really sorry for the frustration this caused. Taking a day off work for a scheduled closing is a big deal, and we should have been aligned and communicated better. I also regret that you didn’t receive an apology at the time.
If you’re open to it, our Client Advocate team would appreciate the chance to look into what happened. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Great teams! Very helpful and put you first.
