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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,353 reviews
640 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,353 unfiltered reviews

Starting on Page 470 of 14,979. Return to Page 1

5 out of 5 Stars

Hannah and Tyler were excellent. They always came through on their promises. We closed as planned and I’m super pleased. A great group of professionals at Vereran’s United.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4 out of 5 Stars

Haven’t had the best experience with people outside the loan officer. This one lady I spoke to once I think she was in the service department she was pretty rude. Otherwise everyone’s good

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Joe J.

Veterans United did an awesome job from start to finish. They are professional, polite, courteous and thorough. They will take great care of you. Todd made it an easy and seamless process. He also advised me on things I did not know. Truly exceptional. Thank You!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

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5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Everything was great from just getting pre approved when we started to look to when it was go time and we were getting everything organized for closing on our new house. Adam, Paige and the whole team were great to deal with and answered each and every question we had during the process.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Was a great experience. Excellent team who kept me up to date and made sure everything went smoothly. Would use again without hesitation.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

First time purchasing a home. And these people where amazing. Thank you all for everything. I am truly blessed I worked with you all.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Jose A.

I'd like to that all that helped me through the process of purchasing my home. I could not have been the easiest person to work with, giving that I'm a single father and truck driver that is always gone. From helping me out with all the documents and paper work needed, to getting me in contact with my realtor, Melissa Losack, who worked tirelessly to find me a home.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

Great team to work with. Haven't let me down yet!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Our loan was to obtain the funds, after living here for twenty-six years, to renovate our home so it’s updated and improved so that we are pleased living here for the next twenty-six+ years. Veterans United made it a very efficient process. I was genuinely impressed by how quickly and smoothly everything was completed.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

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Experience first-hand why 357,149 homeowners give us a perfect score!

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5 out of 5 Stars

The process was smooth, transparent, and stress-free. Everything was explained clearly, and I always felt supported as a Veteran going through one of the biggest decisions of my life. I’d definitely recommend Veterans United to friends and family.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

As a first time homebuyer, The Team I had for Veterans United was truly exceptional.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Great experience especially for first time buyers

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Photo submission from Michael L.

I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.

headshot image of Chris Shoemaker

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

3 out of 5 Stars

Still on the fence

Response from Veterans United

Hi Patricia,
I completely understand being “on the fence.” Buying a home is a big decision, and it’s important to feel confident in the process and the people you’re working with. If there was something holding you back or questions you’d like answered, I’d love to connect and talk it through with you.

You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. We’re here Monday through Friday, 9 a.m. to 5 p.m. CST, and usually respond the next business day if messages come in after hours.

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Aaron brooks is a class act that truly is there to help and make sure you’re taken care of . If you’re a Veteran that’s tired of being told lies other lenders will say to get you to do business? Then call Aaron , he won’t let you fail and will help you cross the finish line . Truly a class act !TJM

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

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