As usual, Nathan Jackson and his team are awesome. That's why I keep coming back. ;)
Flawless absolutely amazing process
VU did above and beyond what was required. They kept us informed at all times and provided timely reminders for needed data. Everyone at VU was polite, courteous, and knowledgeable.
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Bobby and the team were outstanding from start to finish! They were a message or phone call away for any questions or concerns I had along the way. The whole team was kind and considerate and went above and beyond to meet my needs. I could not be more pleased with my experience! I used Veterans United to buy my first home and again for this refinance and I have no regrets for either. Thank you Bobby and the rest of the team for helping me get here!
The crew from beginning to the end was outstanding. They were on top of every detail when I often found myself floundering and lost. Each staff member's expertise was a blessing and everyone was beyond organized, making the process seamless. I am so grateful and appreciative. What a team! Thank you.
This was our first home, so I had no idea of what to expect when it came to take those first nervous steps. Then I found Veterans United while scrolling through Facebook, and my journey began. Will had such a great personality and helped me 100% along the way. If I had questions, day or night, I knew I could call will and he made sure I was satisfied! Thanks will for all you have done and continue to do for my fellow brothers and sisters in Arms! Our family is a happier family now that we have a place to call home!
VU was on top of every situation and issue that arise, and was proactive with potential issues as well.
Very professional, friendly and awesome staff!
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I so appreciate having an entire team of knowledgeable people available to help me through the home buying process. I've purchased 6 homes so I am not a novice; however, questions still arise and I was confident Karol and her team would be able to answer them and I was correct!
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
Sheldon and his team at Veterans United were absolutely incredible! They made the entire process unbelievably smooth and stress-free from start to finish. Their professionalism, communication, and attention to detail were second to none.
What truly set them apart, though, was the personal touch—they sent our family a customized care package that even included thoughtful items for our three dogs and our cat! That level of care and personalization shows how much they genuinely value their clients and their families.
I can’t thank Sheldon and his team enough for making this such a positive and memorable experience. If you’re looking for a team that truly goes above and beyond for veterans and their families, look no further than Veterans United!
I want to thank all staff at veterans united. Thank you!
They are all very helpful.
I would highly recommend VU to friends that are veterans.
My overall experience with the app sucked. It was extremely frustrating to log on.

