I could not believe there is a whole team working to help us through the process!
Don and Sarah provided information and support throughout the entire loan process. They responded promptly, explained each step clearly, and addressed questions as needed.
Devon and his team were the only lenders who understood rules about seller's assistance for VA home loans. Every other lender I spoke with said they interpreted rules a certain way; Devon gave me the correct information unequivocally. It's for this reason that I decided to commit to VU. Customer service was also top notch.
Veterans United did an awesome job from start to finish. They are professional, polite, courteous and thorough. They will take great care of you. Todd made it an easy and seamless process. He also advised me on things I did not know. Truly exceptional. Thank You!
Until the VA, the Appraiser and Veterans United can get on the same page there will always be too many set backs.
Response from Veterans United
Hi Danny,
I’m sorry the process felt weighed down by setbacks. I know how frustrating it can be when different parts of the process don’t feel in sync. The VA appraisal’s role is to look at the property’s value at face value, but it isn’t the same as a full home inspection, which can help buyers catch more details earlier on. I understand that doesn’t make the experience easier, and I’d like to hear more about what happened. Our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
I have already recommended veterans united to 4 other service members who are set to close next month 👍 Spreading the love
We had many ups and downs with our home purchase including a house change, realtor changes and Corey and his team were with us through every step. I give them 10+ if I could!!
I'd like to that all that helped me through the process of purchasing my home. I could not have been the easiest person to work with, giving that I'm a single father and truck driver that is always gone. From helping me out with all the documents and paper work needed, to getting me in contact with my realtor, Melissa Losack, who worked tirelessly to find me a home.
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They were professional and patient all through the process, because I let them know it was my first time and they walked me through it step by step with no hesitation.
I would highly recommend Veterans United to every and any veteran I know or come across. They really care about you and will do everything they can to help you get the home of your dreams. Chris was outstanding. He was helpful and made this process much easier than expected.
This is our second home purchase with Veteran’s United and it went so smoothly. They really have this process nailed down and ensure that they take as much stress off the buyer as possible.
Veterans United are the greatest!
The entire team made the process so smooth. All I had to do was show up.
