It was a really easy process with a team of people helping you every step of the way. We got from pre-approval to closing in just a month and 2 days.
The VA loan underwriting process is complicated. And you could not ask for better guides through that process than the folks at Veterans United. They kept me informed at every step. They made sure I provided all the information as required. I was pleasantly surprised at the document submission automation at VU which saved me time and cut down on my need to provide what has seemed, in the past, endless copies of bank statements and the like. Very nice. I also liked having a team of 3 folks supporting me from beginning to funding. I highly recommend Veterans United.
Veterans United made our first home buying experience simple during one of the craziest times in our lives. Between living in one state and buying in another, driving across the country, and my husband and I being separated by deployment right before closing on the house, our loan officer Devin McCall did absolutely everything he could to keep us happy and successful in our home buying journey. We were in a big hurry to get everything done, and it was nice to have such aggressive support from our loan company. If you use this company, request Devin!
Absolutely no question about it, Ross and his team were extremely helpful from beginning to end. The whole loan process was very easy and simple. They did very good, with explaining the process and what was needed.
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very, very thorough and efficient
They have a lot of workers to help you out in any angles
Everyone involved has been very accommodating and supportive throughout all phases. I have enjoyed working with the VU team.
Simple and easy from start to finish. Never rushed. Always making sure I had what I needed to get my home at the same time making sure my financial security was taken into account. Reps were always fast to answer and very knowledgeable on the issues. Kevin was very friendly, easy to talk to and ask questions.
Amazing people who are great at their job. would recommend and work with again in the future.
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Be more flexible with the hours. It was difficult at times to get ahold of the team when having questions, although the time differential is understandable.
This company and the people are unbelievable! In today’s social structure where customer service is “taboo” or nonexistent these people go above and beyond. A truly great experience!
We closed in 18 days! Billy and Julie were on top of everything and communicated with us throughout the entire process!
Their super easy app made the whole process simple and efficient.
