The leading team made the loan process very easy.
Buying a home is a step by step process and Dan, Kurt, Tosha, Jeff, the staff that helped me with myChecklist, and everyone else that insured l understood the process of buying a home. The team I had is a Dream Team of Excellence. The team is second to none. I challenge Veterans United to continue to provide the service of excellence and with greatness to have a magnificent results for veterans like me one veteran at a time. Job well done!!! The Lord has blessed my wife and I with the success of a home ( Making Each Day A Masterpiece)!
I loved my experience with Veterans United! My loan team was consistently helpful any time I had a question or concern. They always knew an answer to any problem I had. At no point did it feel like a sales pitch when taking with a loan officer when shopping for rates, which was extremely nice!
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My team of Tyler Dunn and jens foreman were awsome to work with they had my best interest at heart through the entire process I would totally recommend them to any veteran who is looking to buy a home thank you again from the bottom of my heart for making my dreams come true thank you
We found it organizedand easy to follow on the website.
Good Afternoon, We would to give our heartfelt thanks to Colin and Alex. They did a superb job with helping us with our refinancing journey. We contacted them in dire straits facing a huge dilemma. We was not sure if we could be helped or not. Colin and his team reassured us that they will everything they can to help us. They came through, like champions. It is true that all heroes doesn't wear a cape and Colin and Alex is living proof. My family and cannot thank you enough for all of your hard work and dedication to veterans. God Bless you, your family and your team...Hooah!
If u r serious about buying a home look no further. Veterans United home Loans teams will make it easier.
Overall a great experience. Would definitely recommend Veterans United to any Veterans buying a new home
This was the best home buying experience I’ve ever had. I went in shopping quotes with other lenders and the VU team easily won me over by making the process so painless and actually caring about me instead of only seeing a payday.
The communication between agents was nonexistent. When the agents called me, they had no idea who else i was working with or what stage of the process I was in. The communication between the agents and my wife and I was absolutely terrible.
Response from Veterans United
Hi Jacob, We appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. We are sorry to hear that your real estate agent did not provide the service nor communication your deserved. While we do not have control over that aspect of your journey, we can certainly reach out to our VUR team for further assistance. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
It was an amazing and smooth process. Communication was quick with ready availability when we had questions.
We would highly recommend Veterans United. Working with Mason and Jeffery was phenomenal! Both were very responsive and willing to help with anything we needed.
