Desi was also a huge help during my process and wanted to make sure I mentioned her in my comments because as my loan coordinator I couldn't have been happier. Desi did everything in her power to help me get everything squared away and completed as fast as possible! I once again would like to thank the Veterans United Team for everything they did to help me you guys are the best!
Everyone on our “team” was great to work with and always responsive. Yea
You have an excellent Team and it feels like they are all about Customer Service.
This process could have been handled much more professionally. The lack of being forthright with how i am supposed to handle my finances, the "rules underwriting has",
The inability to use "cash", which is criminal conduct by these institutions is a disgrace.
When no one gets the buyer any answers, or the loan officer makes a mistake, then i get told " its not masons fault he made a mistake", sucks. Whos fault is is it that mason didnt do his job ? Me ? I would have nicer things to,say if these two guys admitted they made some serious mistakes, but apologizing to the guy whomhas to pay the difference because of their incompetence, apparently is out of the question.
Every person we came in contact with was friendly and available. We felt that going through the finance portion of buying a home was easier than finding the home.
Seth Wilmes has made this experience as transparent as possible. He really has helped me through this whole process. My family and I owe him and the whole Veterans United team all the thank you in the world!
I normally feel like I’m exaggerating when giving a 10/10 review but I can honestly say Veterans United knocked it out of the park with this one. This is our 4th home purchase and has been the absolute smoothest transaction we’ve ever had.
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Thank you to the Veterans United team for helping me purchase my first home. I will be sure to share my experience with others.
Do yourself a favor and work with Veterans United. I have referred other vets to them and the review is always the same, "Outstanding."
Easy process online, quick responses when needed via email or phone. Robert and Kaelynn were fabulous to work with!
