Honestly, the team worked really well and I can tell that they’re all about helping the vets. My situation was not easy and it still took the time to listen to me and work with me to get me my best rate thank you to Tiffany and Rich for putting all that hard work even contacting me after hours. Amazing and thank you for my new home.
Veterans United was able to come though for me when the builder's lender failed to complete the loan. Despite having a very short deadline from beginning the loan with Veterans United and the closing date (with a major holiday being in the middle), they were able to keep to the original timeline and get me in the house successfully.
We just wanted to say thank you to our loan officer, Angie Sanders and her team. As first-time homeowners, we were scared, nervous and apprehensive about the home buying process. Angie and her team were always just a phone call or email away to help with any concerns and/or questions we had, no matter how minor. We are so appreciative of all her help and direction.
Great service and support, the app is great.
The only reason for a 7 was because of the amount of time, confusion, and communication issues. Otherwise it was a 10
Wonderful process, start to finish. Whole team was phenominal. It was my second time using Veterans United.
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Exceptional service from everyone involved.
Shannon was absolutely amazing. He kept us informed and was completely open about the whole process.
From the first minute we picked up the phone and spoke with Bill, it just felt so organic. I feel like the team went above and beyond for my husband and me. Alycea pushed hard to make sure we got our closing date to the very last second. The staff was on point and had awesome customer service. We are so thankful to Veterans United for helping us get our "forever home!" Keep up the awesome work you guys do!
Veterans united made home buying so simple you couldn’t go with anyone else. The whole team is great!
The only complaint I had was with the appraiser during the whole process. I would recommend talking with first time homeowners about how paying closing costs works at least a week before the estimated closing date, especially if they use USAA and need to have a cashier check mailed.
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Went extremely smooth and quick
Amazing team to help guide us through our first ever home buying experience with us having very little knowledge. VU was amazing and will 1000% use them again.
I would like to say thank you very much for all your time, patience and kindness throughout my home buying process. You and your team were awesome, very informative and a pleasure to work with.
Awesome
