Tim Tallis is very dedicated, and his professionalism is out the roof! Along with the whole team that stock with me until the end of the home buying process. The team assisted me in every possible way I could have needed, and answered every question I had. I had a great experience. A big THANKS. I Would definitely recommend Veterans United.
This was our first home buying experience. Neil and the Team made everything smooth and easy. We got everything we wanted and a few things we didn't even know we wanted. It has been an awesome experience!
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Agent was always gone. I would email, she would never answer and when I asked why she said rudely, "I can have time off you know".
Response from Veterans United
Hi Frank,
I’m sorry to hear about your experience. Not being able to get timely responses when you need answers during the loan process is frustrating, and it’s even harder when the interaction leaves you feeling dismissed. That’s not the kind of support we want veterans and their families to experience here.
I’d like my team to learn more about what happened so your concerns can be fully heard. If you’re open to sharing, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday.
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
Daren Bodine and his team were excellent. Great communication throughout the entire process. I was being impatient wanting to move into the new house and they all delivered. Started with a 5 September close date and ended with a 21 August close date. Very happy homeowner
The prices absolutely amazing through our entire process. We couldn’t be happier with the services and knowledge. They made everything so easy and made sure we understood everything and stayed in contact through the entire process!
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Jason and Allie were extremely helpful and well informed on the loan process and was able to answer all my questions in a timely manner. I am very satisfied with my services that I received over the last five years, which helped me decide to continue working with Veterans United on my new home purchase.
Ryan Kawelaske and his team were superb! They were friendly, responsive, and flexible. The English language doesn’t contain superlatives that do justice to their efforts and results over the last two months. I will never forget that they were available when needed and always with a smile in their voice and encouragement in their words. Thank you Ryan!!!
Fantastic team, best home buying experience we’ve ever had!!!
Superb, best experience with a VA loan officer I have ever had!
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
They very helpful and also patient with the process . They always return a phone call in a very prompt manner
Very excited about closing on my new Lake home. That being said, I’m inclined to rate VU team with a 10. In this case however, they were truly great in every respect from my questions and helping me to understand my options moving forward through the process. I asked for a fairly quick closing and they made it happen. When you don’t understand the complexities and process in purchasing a new home, it takes a dedicated team of professionals like Veterans United to make it happen for this very happy veteran. Well done all of you, it’s a solid 10 from me. Thank you, Ralph S Falls
My husband and I have purchased nine different homes over the years and we have NEVER experienced the sense that our we, as veterans, and our business truly mattered to a mortgage company. Nate Bohon and his team were attentive, kind, and very knowledgeable. From beginning to end, Nate and his team stayed in touch with us, answered questions, and, always positive, helped to ease our worries. The website to upload documents and communicate with Nate, Brenda Kelly, and Joshua was extremely easy to navigate and use.
My husband and I would highly recommend Veterans United over any other mortgage company. Hands down, Veterans United is #1 and our opinion is purely due to Nate Bohon's wonderful team!
We'll be looking forward to Nate's call in 7-8 months to discuss a refinance for a lower interest rate!
We will be moving into our beautiful new home next week! Thank you Nate, Brenda, and Joshua!! You're the BEST!
