I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Easy to work with for first time home buyers such as ourselves. Quick to respond to questions and made the whole process streamlined and easy.
Sometimes it was confusing. Different people were contacting us all at once.
The process was incredibly easy. This is our 3rd home purchase, 1st time with Veterans United and I can’t say how happy we are with the way it went from start to finish.
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Great customer service, exceptional team that is dedicated to ensuring customers get the home that they want.
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
Everyone involved was so very helpful. Nick Holman, loan officer, Nick Rosch, concierge, Amanda Wandel, loan coordinator, and Dylan Brondel, insurance representative were very courteous & understanding. Through no fault of Veterans United, there were some issues with the property appraiser & the timeliness and performance of her duties. Nick Holman went out of his way, in my opinion, to help put a rush on what was in his power to do.
Everyone involved with this transaction were incredible to work with!!
Is an 11 available! I would give it!
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Our situation was complicated and messy and they rolled with it, were on it and helped us every step of the way. They really helped make a very stressful situation a whole lot easier on us. We would definitely work with them again and we highly recommend Stephen Bash and his team!
Happy that were there for me.
Great to work with. Need to be more specific with explaining policies. Overall is on call and gets back to use right away. Helped us find a good insurance company and getting intouch with utilities and electrical companies and put the bills in our name. Security companies as well. VA center and hospital near our house. Overall great to work with.
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
I have used Veterans United for every home I have purchased and they have always went over and above to meet my needs.
The process was Extremely easy. Everyone that I came into contact with was knowledgeable and helped me with the whole process. Hana was able to find me a local realtor who was outstanding as well.
I would definitely recommend veterans united. And will work with them again. Aaron Guinn was my loan officer. He was available on weekends even a few times late at night. To help with rates and different payments on several different houses. He helped us get the perfect house at the perfect payment. With very little closing cost.
Very thankful,
Jeff Davidson
The team made my purchase as easy and stress free as possible.
