Shane Martin team was great, they were very considerate and worked extremely hard under the circumstances to get the proper loan amount. They were very professional, they went above and beyond. and made sure that the veteran affairs didn’t approved a loan to someone that didn’t deserve it, or couldn’t afford it, which would cause issues in the future.
Smooth, fast and efficient.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Veterans United has stuck with me through some really bad times. We started our journey together to buy a home that the seller decided to violate our agreement causing the home to go under foreclosure and without my knowledge or any kind of notice. Now Ive been forced to look at another home and start the process all over again. Mr. Perry has been with me the whole time, offering any kind of help he was able to! So here we are 3 years later still working together and closed on a good home without any issues or worries! I greatly appreciate and respect all they have done for me! An amazing team for sure! I would definitely highly recommend them to buy a home!!! Patient and very helpful!!
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Thank you, Joel!
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
There were some mix ups with documentation and their team members which led to some confusion on my end about total closing costs. But besides that, the team was phenomenal and worked outstandingly well to get me into my new home. I actively recommended Veterans United to my current Active Duty brothers and sisters.
Jeff/Katie 100% on point and engaged, Robin and his team need a refresh on training and better accountability in the team.
From start to finish, my team knocked it out. This being my first home purchase, I had no idea where to even begin, but I was always a phone call away from the answers I needed.
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I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
Everybody I worked with was extremely friendly! The process was smooth and easy, They communicated well and handled things timely.
Everyone was very helpful. Thank you for the fast, thorough work.
