High recommend!
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
Veterans United was the best choice I could have made for purchasing my home. Their knowledge and understanding of the VA loan process were truly outstanding.
Great Process!!!
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Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
I would recommend however, the lack of communication between your team and us almost ended in a no deal. Had there been better communication we might have been dealing with this much differently. Perhaps people with better understanding of the region? We were tasked with to do’s that in some cases were absolutely ludicrous. The person we dealt with was from Missouri. We bought in Alaska. We ended up doing things Missouri wise so now we have to deal with Alaska issues. That mega thousand dollar fee at the end was absolutely ridiculous and we will never do that again. It may be generational as well. Having someone attempt to step in and handle our debts was literally enraging. Especially since we had no idea it was coming. We handle our own debt. If you have to say no deal, we are mature enough to understand and just drop it. We get the meaning of no. Based on that alone I don't think I can, in good conscious recommend VU to anyone of my generation.
From start to finish our VU team was
amazing and available.
This is my second time working with Veterans United and it has been a 10/10 positive experience two times in a row. The first time my initial loan company fell through when it was time to make an offer and Jeanette came through to save the day after being recommended by my real estate agent for my first go around.My second go around I had Tory Tuttle who was extremely informative, professional, and always radiated positive energy. I already came in wanting to purchase a property and Tory was essential in ensuring I had done my due diligence when it came to rates, purchase price vs. income, and weighing my relevant financial factors before making the final decision.Tory worked all days of the week to ensure I had everything I needed and that all documents were received and sent in my convenience in time for closing with zero delays. She even caught minor clerical errors in the contract between the seller and myself.10/10 would want Tory again as a loan officer!
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Loved the constant communication!
Everyone we worked with, spoke to .. whether just a quick question or needing clarification on something or changing something all together was absolutely phenomenal. Great attitudes never made you feel like you were a bother or your question was irrelevant. 100% would recommend to anyone for their home buying needs.
The best home buying experience I have had.
I liked how this team went above and beyond to ensure I qualified and closed on the home I wanted on tge date I wanted!
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
It was a hard road to climb with a bad mark recently on my credit and 2 job changes through the union. But Veterans United stayed with me the whole way giving me the encouragement to keep going. And in the end, I got the home I needed to take care of my ill wife with room to grow. I was in tears when they called and said congratulations . They are absolutely wonderful to work with.
My family and I appreciate the personal connection veterans united provided for us to them we weren’t just a number as a sale on a whiteboard in someone’s office. They were Very helpful, informative, considerate and thorough when we talked they always asked about how my child is or wife is doing it’s little things like that show they really care.
Absolutely the best, as someone who went through the trials and tribulations of trying to buy a home in 2020, then coming back 5 years later and achieving my goal of securing a home, it’s been a smooth operation!
