Although I was sometimes impatient and overwhelmed, Jake and his team kept me in the loop and assisted me with my part of the process and was always available to answer my many questions.
A learning experience made special. Everyone was great to talk with, professional. A team of good and special folks. Sincerely, Heather Nalley
The underwriters are slow and extremely strict. I've owned 4 other homes and this was the longest and most stressful underwriting process I've dealt with.
Response from Veterans United
Che, Thank you for sharing your open and honest feedback. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. We apologize if you felt there were unnecessary delays during your process. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
I used Veterans United twice. It was a positive experience.
I would absolutely use Veterans United again if I move and need to buy another home elsewhere. They handle most of the home buying process electronically, and can even assist with linking you to a real estate professional.
I am beyond loyal to Veterans United...come see for yourself. You won't regret it.
My loan officer Jake and his team members Brandon and Joedi provided exceptional guidance and assistance throughout the entire process! They were quick to answer any questions I had and kept me updated throughout. I am very grateful. I definitely recommend!
Very easy process with a great team. Thanks so much for everything everyone did for me and my family.
I would recommend this company to any veteran desiring to purchase a home.Overall, a pretty stress free process.
Excellent team.
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My team worked hard to get my family in our house. I don’t know where we’d be without them!
Good process! But you wil need to stay on top of of your email traffic from them to keep your loan process on schedule
Best place to get a loan if you have a big family like mine because they really help you get into a home that fits all your needs
Very helpful and informative. The video tutorials were very informative and useful.
Thank you To all of the VU team members that assisted in the process.
