We could not have asked for a better team at Veterans united to make our first homebuying experience pain-free and most enjoyable.Would recommend to anybody.Joel
As a retired couple, we were a little worried about using a company that we could not actually sit down with, in person. We took the chance based on their ratings and reviews. We are both so glad we did. Of all the homes we have bought or refinanced through our years, this was by far the best experience we have ever had. Quick and smooth! You will not regret using them for you home loan needs.
Josh was always there ....if I called and he wasn't available he always made sure he got back to me when he could.....I would definitely recommend veterans united like my friend who recommend it to me....
It was an exhausting process with a lot of ups and downs but we finally closed. Jeremy worked very hard to find a loan that fit our needs and finally found the right one that worked for us, we'll never forget that! Explanations on things could have been a little better at times since we were first time home buyers buying a fsbo, we had no idea how the process worked or how to read everything but once we asked questions, he was quick to respond, even while on vacation. We greatly appreciated that!
Excellent experience!
My wife and I had a great experience going through this company. I'm in the military and have had issues with other lending companies (even ones that say they work great with the military) in the past due to military requirements. This company was not phased by it and handled all of the curve balls excellent.
I would recommend using Veterans United every time! I was able after 27 years to get my discharge changed from an OTH to a General and finally receive VA benefits. After being out of the service for so long, I didn't believe the process to refinance my home into a VA loan would be so seamless. I was able to receive the lowest rate I've ever seen and the service provided by Veterans United made so easy and painless. Veterans go through a lot both in active duty service and in civilian life. We deserve nothing less than the best from our country in return and I think Veterans United lives up to the high standards.
You won’t regret it. They make the home buying process as easy as possible. At first I was anxious at the thought of purchasing a home but they helped answer all questions and addressed any concerns I had. I have already told me friends to see them first!
If you are a veteran and need a home loan, call Felecia Solomon.
Ready to see for yourself?
Experience first-hand why 331,789 homeowners give us a perfect score!
As a veteran, there are many choices out there for you to finance your home, however, if you are looking for a company that will stand by you and work for you rather than the bottom line you can not do better than Veterans United!
Thank you team everyone of you deserve recognition for your work and your commitment to your customers!
Chris and Beverley Beatrice
Veterans United is the way to go if you plan on purchasing a home or refinancing your home. Veterans United Team will ensure your needs are met. Every veteran has a different situation when going through the process of purchasing or refinancing. Veterans United has the solution to ensure you close….. On Time. I had Brian Poterbin and Julie Moore. They were great! They ensured I stayed on track to keep moving forward. Ms Julie maintained constant communication with me. At times I was becoming frustrated and you will too, but Ms Julies Moore was available to explain “The Why”, which made it easier.
Closing on time is up to you. You have to do the leg work …. The quicker you get in your required documents the quicker the process.Veterans United, Doing it Right!Thank you Brian and Julie
Veterans United is very first time home buyer friendly! They took their time to help explain all the questions you could think of and always make sure you had a direct point of contact for assistance! Extremely pleased with Ross and his team.
Response from Veterans United
Charlotte,
Thanks for rating your experience. Based on what I can see here, would you be willing to reach out to me and the Client Advocate team so we can learn more about what happened? I’m here to listen. If so, you can reach me and the Client Advocate team at 1-800-212-5200, or you can email ClientAdvocate@vu.com.
I'm sorry your expectations weren’t met, and your experience matters. Now and always, it's our goal is to deliver the best home loan experience possible. I hope to hear from you soon so we can learn from your experience and improve on it. If you reach out beyond our office hours (9am to 5pm CST), we’ll be back in touch the next day.
Sincerely,
Kendra, Client Relations
