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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,924 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,924 unfiltered reviews

Starting on Page 475 of 15,665. Return to Page 1

4 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

I had great support
Txt messaging was a great addition as I have a full stressful life. The personal and professional connection was there. The process had no pressure and was supportive of my situation. I would highly recommend Randee or anyone else on my team!

headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
Photo submission from James B.

Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

1 out of 5 Stars

Difficult process

Response from Veterans United

Hi Julian,
I’m sorry to hear the process felt so difficult. That’s not the experience we want for anyone, and I understand how frustrating that can be.

If you’re open to it, I’d appreciate the chance to learn more and help however I can. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S., Client Relations Manager

4 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Wyatt Robertson with Veterans United was excellent to work with throughout our homebuying process. As first-time homebuyers, we had a lot of questions, and Wyatt was always respectful, knowledgeable, and personable in the way he guided us through everything. He explained the process clearly and made sure we understood each step along the way.We were also on a tight timeline to purchase a home, and Wyatt was extremely flexible and responsive, often making himself available outside normal working hours to answer questions and address concerns. That level of support made a stressful process much easier.Even after closing, Wyatt continued to check in to make sure everything was going well, which we really appreciated. I would highly recommend working with Wyatt and would absolutely work with him again in the future.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

What an amazing team. So helpful, knowledgeable and supportive.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

4.5 out of 5 Stars
Photo submission from David W.

It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4.5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

2.5 out of 5 Stars

Columbia gas or American electric know where Shady Elm Dr is located.
Luci Mae Dr they know.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars

They showcased a masterful display of endurance in helping us get to the finish line. With an extensive level of procedural information to collect, they calmly walked us through the hows and whys as to why it was all relevant to ensure we understood the process. Allison's level of care aided us in securing our dream house. I will be recommending Veterans United to any and all trying to purchase a home!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

3 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

Maggie and her team were great. At first, I was skeptical about using Veterans United, but Maggie and team made the home buying process very simple. I will be recommending Vets Untied to others that I know looking to purchase a home.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

Blake's team was extremely helpful and knowledgeable on how to obtain the documents I needed to make my purchase a successful one. His team and him where available even pass hours to answer any questions I had on my home purchase.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Photo submission from Arthenia T.

I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Everyone was so helpful and available when I had questions, lots of questions.

headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Easy to deal with!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Working with Veterans United for our home loan was an incredible experience from start to finish. The entire team was professional, knowledgeable, and always willing to answer any questions we had along the way. They made the home buying process smooth and stress-free, which meant a lot to us as first-time homeowners. Communication was excellent, and they kept us informed at every step so we always knew what to expect. They truly care about helping veterans and their families and even regular civilians achieve homeownership. I highly recommend Veterans United to anyone looking for a reliable and supportive lender. We are so grateful for their help in getting us into our new home!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

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