Great team. Outstanding coordination.
Everyone in the process, from Clint and Charlie (loan officers), Carrie (coordinator) and Anthony (my concierge) to the realtor (Ashlee with Berkshire Hathaway) was phenomenal! They worked with me through any hiccups, and were very patient with me when I had questions. I was nervous about the process since my last home purchase, but with innovations in the process and a compassionate team, it couldn't have been easier.
Matt and his team were very helpful and knowledgeable in guiding me throughout my home-buying process. I would highly recommend him to any veteran looking to buy a home.
Made this experience easy and was extremely helpful
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
You made it amazingly easy for Me to Own My 1st Home.
Thanks for the #1 Experience !!
Every aspect of the process was handled in a timely, smooth and professional manner! Todd and his entire staff did a great job communicating with us from start to finish making sure that we were kept in the loop and made sure that all of our questions were answered.
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Nick and his team were great to work with.
Extremely knowledgeable team!!
very easy to navigate through the portal, theres some paperwork that would be very very difficult to obtain for a normal folk like “barracks prove of residence” i was only able to obtain it because i still have friends who are in the military and know the right people
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
They were very understanding and helpful with every step of the way.
Will let all my brother &sister veterans at the VA , American legion, VFW know what a great job you did.
I would rather lose my leg all over again than work with this company again. No one was talking to one another. I would have one person tell us one thing and another tell us the complete opposite.
Response from Veterans United
Hi Robert,
I’m so sorry to read this feedback. The words you used make it clear just how frustrating and painful this process felt, and I can’t tell you how much I regret that you were left with this impression of Veterans United. Being told different things by different people is confusing and discouraging, and I never want any veteran to feel that way when working with us.
Thank you for sharing your experience, even though I know it couldn’t have been easy to put into words. If you’d ever like to talk more about what happened, my team is here to listen. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Amazing process. Miguel and his team are the best.
I would recommend Veterans United to any one! The team of Andrew Beckett was excellent and made my experience very pleasant. This was my first time getting a VA loan and going through the loan process. Everyone was quick to respond to all questions and concerns. They would explain everything to make it understandable and easy. Don't get me wrong I was anxious throughout but at the same time comforted with the team working for me! Thanks Veterans United for getting me to close!
The team at Veterans United was great in every way! They responded quickly to whatever was needed and did so in a courteous way.They kept us updated continually as the loan progressed. And they were encouraging and positive about getting to closing. They were happy for us when it all was done! Thank you everyone!
Very helpful understanding and explanatory with the entire process from the perspective of a first time homeowner, couldn’t have been done better.
Working with Bailey was very pleasant. I went into this experience not knowing what exactly it entails, but knew it’d be stressful. She made sure to answer any and all questions, made the experience doable and overall I’d do it again.
