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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,793 reviews
702 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,793 unfiltered reviews

Starting on Page 475 of 15,460. Return to Page 1

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

3.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Great customer service, quick replies, very responsive and professional.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Unreal how easy and seamless Scott and the VU team made our home buying process.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Josh bowles was absolutely outstanding he helped along the way and always communicated the whole veterans United team was amazing thank you so much

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Photo submission from Douglas S.

From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars

I’ve been saving for a lot of years for the perfect place for me. This is the first home that I purchased in my life. I’m 65 years old and this will probably be the only home for me. David Smart and his team really took their time with me to explain things and offer expert advice. They weren’t there just to answer questions but contacted me regularly just to see how I was doing and if I had any other questions. I can’t say enough about how pleased I was with the personal touch that Veterans United extended to me. They already had a good reputation with my realtor, so that made me even more comfortable. I highly recommend Veterans United and especially the team of David Smart.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars

I can’t say enough great things about my Veterans United team. From start to finish, they were professional, responsive, knowledgeable, and genuinely invested in making my home-buying experience smooth and stress-free.
Every question I had was answered promptly and thoroughly, and they consistently stayed ahead of deadlines while keeping me informed every step of the way. Their attention to detail, clear communication, and commitment to excellence truly set them apart.
As a veteran, it meant a lot to work with a team that not only understands the VA loan process inside and out, but also treats you with respect and care throughout the entire journey. I always felt supported and confident knowing I was in good hands.
If you’re a veteran looking for a lender you can trust, I highly recommend Veterans United and this incredible team. They absolutely earned a 10 out of 10 and then some.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

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5 out of 5 Stars

Dilligent, hard working and communicative staff.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Very professional and kept me in the loop about everything

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Photo submission from Jacob F.

The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!

headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Caroline Marra

Loan Officer: Caroline Marra

NMLS# 2737152

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

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Experience first-hand why 369,625 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Jeremy Henry and the entire Veterans United team delivered an exceptional blend of professional customer service and unmatched performance, far exceeding every home‑buying experience we’ve had in the past. Calling myself a “happy customer” doesn’t begin to capture it. This team established a new standard of excellence in this field. Truly outstanding work from a dedicated, highly skilled, and mission‑focused crew.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

The process was so effortless for us, the team was amazing and very helpful throughout the home buying experience.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Brandon and Veterans United are very easy to work with. They provided excellent service and support during our home buying process.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Joel D.

Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.

headshot image of Chet Kent

Loan Officer: Chet Kent

NMLS# 1197837

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Very proactive. Competitive rates.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

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