The team that helped me was exceptional! I went from knowing absolutely nothing about purchasing a home to finding the perfect home and owning it.
This team of people made the entire process easy and it went very smoothly. Thank you to Zach Debord, Kyle Kroll, and Lani Kelly - the people I interacted with the most. And thank you to the people behind the scenes that helped. You guys are awesome! And a special thanks to my real estate agent Chris who helped me every step of the way as a first time homebuyer and his assistant Andrea for keeping me posted with important updates along the way. All of you deserve raises and extra bonuses!!
Absolutely phenomenal service
It was a great experience and everything was really easy on my end
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
I have dealt with Blake on several occasions and am always happy with his dedication and helpfulness.
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Chris and the team were phenomenal from start to finish would recommend them to anyone looking for a home loan!
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
Our whole VU team was fantastic from start to finish
Easiest refinance I have ever had. So quick and easy.
This was by far, the simplest transaction to complete!! Greatly appreciated the process and inquiries from Ms Holly Ragan and Daniel Roberts.
Jacob would never answer the phone. Seth was playing the blame game. The underwriters are slow and ridiculous. Me and my agent found them to be a constant headache. I was able to talk with Seth’s supervisor as he told me he was the manager and I could not go above him.
As a vet, I could use any organization to provide me with my VA loan but I've chosen veteran's united for 4 house loans over the years. I will use noone else. Professional, caring, and extremely competent are words I would use to describe the team.
This was our second experience buying a home with the help of Veterans United and the second time we were blown away with amazing customer service! Every one involved was extremely knowledgable and professional. If we had questions, they had answers! If there were any issues or errors from our side of things, the Veterans United team found them and made things right and then notified us with every single update/change. If we ever move again, you can bet it will be our third time using Veterans United!
Nick was great to work with. This is my 2nd home purchase through VU and I will not go anywhere else.
