Veterans United kept the e loan process moving right along. I stayed on top of you to-dos and uploaded them as I got them. Back and forth emails were answered promptly. They kept me informed. From offer to close was 35 days. Smooth and easy. One little hiccup that was.quickly resolved in less than 36 hours. Absolutely the smoothest processing. Will definitely use again and recommend them.
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
Veteran’s United took care of me throughout my home buying process. They were always quick to respond to my questions and I couldn’t ask for better service; they were fantastic.
The entire team was on board and excited throughtout the journey. Together, they made purchasing a home a very easy and simple process. they cared and i m extremely satisfied.
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I would definitely recommend anyone for vu
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
Being a 1st time buyer I was totally shocked on how smooth things went from beginning to end I'll never been more satisfied with my whole team from Mrs Rowland and her crew at South Atlanta realtor also every one at veterans United everyone gets 5 Stars thanks again Elmore
My team worked tirelessly to keep up with our process. I had no issues or questions that were left unanswered. Any time I requested a call or text from my team it was answered quickly with more information than I expected.
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I have always recommended VU to my fellow Vets talking about buying a house.
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
The customer service that was provided throughout the refinance was nothing less than EXCEPTIONAL. Melissa was so responsive and always quick to answer any questions I had. She was so kind and patient. I am truly grateful for my experience. Ashley was amazing as well!
Thank you both for being amazing. 10/10 recommend.
Derek Kriegshauser was incredible to work with. The entire loan process was smooth from start to finish with absolutely zero complaints. He was extremely responsive, knowledgeable, and made everything easy to understand. Communication was clear and timely, and I always felt confident things were being handled correctly. I couldn’t have asked for a better experience and would highly recommend Derek to anyone looking for a loan officer who truly knows his stuff and cares about his clients.
