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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

3.5 out of 5 Stars
Would Recommend
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

I highly recommend getting your loan through VU, they are a fair and honest loaning company that has no intention other than getting Active and Prior service members into your home at the best rate possible. My Loan team was Jon Ouk and Randi March and i highly recommend them both. They always responded within the hour and kept me constantly updated and helped me with my time constraints and was able to expedite my process. I also love the ease of access to all the documents and clarity of everything i was signing. I will definitely be using VU on my next home loan and be recommending all my friends and family to Jon and Randi.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

I would definitely recommend using Veterans United Home Loans. They kept us updated throughout the whole process and made it very easy to get in touch with them. We really appreciated that. It can be a stressful time getting a loan to buy a house but they made it a wonderful experience!

headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Thanks for everything

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

I would just like to say thank you to VU for being such an amazing loan company. The process was quick, simple, and transparent.I cannot speak highly enough of my loan team. Zach, Julie, and Luke were amazing. They were responsive and polite. The VU portal made things so easy also.Again, Thank you Zach and Julie and the VU team!

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

I saved the best comment for last:
I did not contact Veterans United to refinance my home.
THEY CONTACTED ME!!!
I knew interest rates had fallen as I was being contacted daily by other companies to refinance my home. I assumed a refinance would be complicated, time consuming and expensive.
I was wrong.
Nick contacted me and offered to refinance my home and explained the process in detail. He put my concerns to rest.
He was absolutely truthful in everything he said.
The process was easy and he has saved me a bunch of money with minimal time invested in the entire refinance process.
I highly recommend Nick, his team and Veterans United to everyone.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Veterans United helped us every step of the way and made our home buying experince enjoyable rather than stressful!

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Great company..!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
Would Recommend

Didn't know what to think of Veteran homebuyers but the experience with Brad ( Not his assistants) I always felt like he had my back. Quick responses, even when I knew that He had a lot on his plate. I really Liked working with him.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

I found the mortgage process to be easy and transparent. My POC, Scott Davis, was great to work with and made sure my mortgage was squared away quickly. This is my second time working with both Scott and VU. I will certainly do so again if the need should arise.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

We are first-time home-buyers and Veterans United Home Loans went above and beyond to make our home-buying experience the absolute best! We were provided with exceptional and professional personnel that guided us in the process. The information was thoroughly explained and presented. We can honestly say that any issues that arose were dealt with in a timely manner. We highly recommend Veterans United Home Loans!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

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5 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend
headshot image of Justin Wilson

Loan Officer: Justin Wilson

NMLS# 2015356

5 out of 5 Stars
Would Recommend

Yes, they have very low rates and an incredibly streamlined process. However, what sets Veterans United apart is their people. Their care for Veterans, expertise, professionalism, integrity, and responsiveness cannot be matched. This is what excellence looks like...that rare combination of people, product, and process that consistently exceeds even the highest expectations.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

It was my first time buying a home and Veteran's United walked me through every step in the process. It was a pleasure working with such a great team!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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