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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Thank You to all Veterans United Reps. Outstanding! Will absolutely recommend

headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

See above!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

One of the most difficult journeys I've ever completed but worth every step. Veteran's United opened the door for me to home ownership, got me the best realtor for my situation, and continually kept in touch to make sure everything was on track. They get the job done!

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Veterans United is a service that I would most definitely recommend anyone using. They were with me every step of the way and very helpful with understanding the process.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Heidi Sharp

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend

NA

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

3.5 out of 5 Stars
Would Recommend

they work very hard to make all things work and come to gether

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Thanks for helping us with the purchase of our home! I have bought several homes in the past. This one was the easiest! Thanks!

headshot image of Christopher P. Solomon

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

As a first-time buyer I was nervous about a loan process and where to exactly begin on the path to buying a house. Luckily I decided to simply check online if I was eligible and receive a quote for the VU home loan, and within the day I was contacted and the team really helped me get the ball rolling. They answered all of my questions, gave me an agent I could use (that turned out to be amazing), and next thing I knew I had an offer being accepted. Everyone on the VU team made the process so smooth and easy to complete! I'm glad I decided to just go for it.

headshot image of Greg Steuber

Loan Officer: Greg Steuber

NMLS# 2015645

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

1 out of 5 Stars

I doubt if this comment is going to get posted because I am very disappointed with the largest veterans mortgage company veterans United has gotten too big and the people on the team must have too much to do they don't return calls and I didn't close so I would give you guys a complete fail if it wasn't for Corey Jackson as far as Cody Smith he never returned any calls much like Trenton who would email my realtor but wouldn't talk to me... unless I called him.
Poorly done, TEAM!!

Response from Veterans United

Richard, we appreciate your honest review. You have helped us understand one critical way we might improve our service. So much effort goes into every loan to meet expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. If you wish to provide more details, then you may reach out to connect with us at any time.

4.5 out of 5 Stars
Would Recommend
headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend

Ben & Alex was wonderful to work with and we were able to close our home in the exact time frame we was hoping for. Definitely recommend working with Ben and his team!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Each team member on Rob's team was attentive and informative, allowing us to act quick, make good choices, and close on time. Appreciate all who worked on our loan.

headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

4 out of 5 Stars
Would Recommend
headshot image of Caleb Choate

Loan Officer: Caleb Choate

NMLS# 1997373

5 out of 5 Stars
Would Recommend

Very resourceful and took care of me from start to finished. I highly recommend Veterans United. They will answer all of your questions, walk you through the process, and finally provide you with all the resources around your area.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

3.5 out of 5 Stars

If you were really anything more than a typical lender you would buy your own title insurance instead of forcing the buyer to buy your policy. You can drop the whole Veteran support act.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

The other specialist that helped did a great job as well. Nina was always reachable and quick to respond

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

2 out of 5 Stars
headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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