While I would sometimes be left in frustrating positions waiting on answers, it is also understandable due to holidays. Other than that, the team I worked with did an excellent job with providing solutions and helping me overcome any hurdles we came across. Overall it was a good experience.
The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!
My team was great. My only issue was the underwriting process and sometimes slow to respond. Other than that, EVERYONE I encountered on my team was very thorough and made me comfortable when it came to finding a home.
Quick and easy, no hassle at all
Kelly Stephen's was excellent to work with. He provided me with timely updates, responsive to my inquiries, and very professional.
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Jamie and Chad were awesome, great communication and helpful getting all the documents needed to close our loan.
Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.
My veterans united team helped me all the way until i closed On the home. They were informative helpful and very nice when answering the multiple questions i had everyday. They were also very patient with me and understanding. I would Highly recommend veterans united
My experience with Veterans united can only be described in one word " excellent ". From the first step to the end, the process was very thorough, easy to understand, easy to follow and easy to execute. Aaron and his team did a masterful job at keeping it going. His leadership and support kept everything on track from beginning to end. This is the second experience that I've had with Veterans united. I highly recommend them to all the Veterans out there.
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I was treated with respect from everyone at all times.They went out of their way to help me.VA was and is the best!
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
Lance Nilson was extremely helpful. My wife and I greatly appreciated his expertise and professionalism. Everyone that worked alongside him also did an awesome job with communicating and being on top of everything.
The purchase of a home can be one of the most stressful event in one’s lifetime. One of the main reasons is you may or may not be kept in the loop so you have to be patient while you are waiting for the process to go through which can make you feel anxious at times. Amazingly this was not the case with Veterans United specifically Lily Farnan and her theme. She kept us in the loop every Step of the way. She let us know what to expect and at the close of the day she would always send an update which was always positive. This made you feel good especially if you’re not sure about what is happening behind the scenes. In addition Veterans United has a very informative website with videos that tells you about the process and what to work on or expect for the next step. We really appreciate this kind of information and customer care. Thank you very much , it’s really appreciated!
Our team at Veterans United made the whole home buying process a breeze from start to finish. They were always quick to follow up if a form or more info was needed, and it was great to actually be able to talk to a real person when you gave them a call. I would rate them 10+ out of 10, a quickly recommend them to any vet looking to start the home buying process!!
