The overall experience was great and I would enthusiastically recommend to other Veterans.Tyler was amazing and I could not ask for more support. Please seriously reconsider your relationship with Marilyn White- her values and ethics don't align with yours. I was forced to go to Tyler to get answers to many of my questions that my realtor ignored.
Veterans united was the best home buying experience I have had. I will be back if I ever have to buy another home
I truly would recommend Veterans United as the staff are so very knowledgeable and experienced to make your purchasing your home so less stressful in this housing market today. The staff is one who will work with you, assist you in all aspects of what to expect, what criteria, documents, everything from the beginning to your closing. They never give up on making your dream of owning your home come True.
They are dedicated and invested in your outcome. They are elite and driven and won’t allow obstacles to pull you away from the home of your dreams and will do the best of their ability to make it happen.
Veterans united is a wonderful company to work with, they helped us out every step of the way and answered all the questions we asked.
I want to shout out to everyone on joes team that help get this home loan done. Rachael for staying in touch, Kayla for answering all my questions and making sure everything was going as smooth as possible.
Thank you!
I cannot express enough how I enjoyed working with Veteran's United. Would recommend it to anyone given the opportunity. Everyone was just great to work with and very positive and encouraging throughout the entire process. Veteran's United was truly an unbelievable blessing to me and my family!
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Response from Veterans United
Hello Edwin, thank you for letting us know more about your experience. We hope that many parts of the process went well for you aside from the points mentioned in your feedback. It is our goal to use your valuable feedback to seek ways to improve our service and to personalize every experience as much as possible. We would love the chance to discuss further with you and explore ways that we might improve our customer service in the future.
I would say through the hick up in the system and processes, this loan was a little more mistakes than the last two... The only thing that really annoyed me more than anything was not feeling as insurance rep was not truthful when I asked questions on policy. I feel he just wanted to close a deal or not admitt that he wasn't sure.It was just a total difference in quality of what I received in the past 2 loan experiences.However, I will still consider VU in the future.
Made the experience as seamless as possible. I would recommend to family and friends.
VU best mortgage company ever & made this otherwise painful process a pleasant one!!Can't thank VU enough for staying on track during this process & appreciate their highly professional team & will most definitely use them in the future if needed & will very much recommend them to any future potential clients!!!Best regards,
Tim Bell
Amazing customer service which is unmatched in my personal experience. I have completed 2 home purchases and 2 loan refinances with VU. They stick to their deadlines and have been a pleasure to work with. I have shopped around and the delay in communications and lack of customer attentiveness is noteworthy.
I will continue to use Veterans United when needed!
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We can not wait to get our next home...
You hit a home run...
The entire veterans united team was extremely efficient and professional. Everybody was understanding of my work schedule, made the process easy for me, and they did their jobs in such a way that I was able to close on a house in a timely manner while I was also working 84 hours a week. I will definitely be going through this company exclusively on the next home purchase.
I am a retired disabled veteran. Veterans United has been amazing. I can't say enough how wonderful it has been to work with a company that actually believes in customer service. Our loan specialist was outstanding and I mean that sincerely. I'm not one for blowing smoke and too often reviews are bogus, but I'm a real vet who wouldn't hesitate to tell you they sucked if it were true. I'm happy to say, I have been more than pleased. I haven't had customer service like this since the 60's. Do yourself a favor...don't go anywhere else. This company is the real deal and I'm so damn glad I did.
What an overall fantastic experience. I am a 75 year old Vietnam Veteran and was able to purchase a home beyond our wildest dreams because of the VA benefits and Veterans United services. You will not go wrong with this team.
If you want personal, efficient and courteous service. If you prefer a team that has your back. Then you want Veterans United.
