Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,444 reviews
597 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,444 unfiltered reviews

Starting on Page 4849 of 15,015. Return to Page 1

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

It was a very stress-free experience. The entire staff was proactive and kept the process on track, solving problems with a minimum of involvement from me.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4.5 out of 5 Stars

Thanks you for getting me in my new home♥️

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

I truly cannot believe how easy this entire process was. I decided to purchase a home when my rent continued to increase. I wasn't sure if I could afford it, but I was excited to learn how doable it is. The entire Veteran's United team made the process easy and very manageable. I whole heartedly endorse Jon and his team!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars

Sarah Snofke was very good and instrumental in pushing my settlement forward.
She made me feel comfortable dealing with her. I would give this very professional young woman a perfect 10. Things seemed to move more quickly after she stepped in.
Thank you Sarah Snofke 🥰

headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

Ready to see for yourself?

Experience first-hand why 358,110 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

The best service I ever got
Would recommend to any veteranIt really made everything easy going and smoothThe website and respond time is fast and user friendly

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars

The whole team from Veterans United was great to work with. They are full of knowledge and are very helpful to quickly answer all questions you may have. Would recommend to any veteran who is looking for the best company for your home buying experience, with a great outcome.

headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars

Everyone on my loan team made me feel valued and they made the process easy.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

4.5 out of 5 Stars
headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

4 out of 5 Stars

A few delays and some requests for extra documents, but I'm sure that falls on the underwriters, not the loan team. Nick's team was efficient, patient, and always available on short notice. I would absolutely recommend.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

Give them the opportunity and you will not be disappointed whatsoever!!

headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

Ready to see for yourself?

Experience first-hand why 358,110 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

4 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Painless and easy.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

3 out of 5 Stars

I honestly feel as if my veterans united team did genuinely care about providing me with the best possible customer service, but due to reasons unknown to me, there were definitely things they should have went smoother.

Response from Veterans United

Hi Reginald, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.

4 out of 5 Stars
headshot image of Suzanne Kelley

Loan Officer: Suzanne Kelley

NMLS# 894567

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top