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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,291

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 415,291 unfiltered, unedited reviews

Starting on Page 494 of 13773. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Great service, always available to answer any questions that I may have during the home buying process.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Marina Chiodini

Loan Officer: Marina Chiodini

NMLS# 2413165

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

This is the second time we have used the VA PPOoo P qwhen purchasing a home. We have no complaints with the first loan, but there was a 100 percent difference in the process itself, There were numerous documents which had to
be providedn

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

Great team and group of people

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

Anyone looking to refinance with Veterans United should actively seek out this professional and customer focused team.

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend

A phenomenal team with great communication skills. A pleasure to work with, made my first home buying experience easy.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Ryley and his Team did a fine job.. Very good in responding to my questions and concerns. Down to earth person.Great job and thank you.
Marine Corps Veteran........

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Team was great, made sure I had info each step of the way

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Nikki's assistance was also notable, she too was very helpful and responsive. I'd give her a 10 as well.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars
Would Recommend

Overall experience was really good. It took much longer than I felt it should have due to having to change agents mid way through. I was not notified of the absence of my agent and sat around waiting assuming that my paper work was being taken care of. Once Brad came on, it went quickly and he was so helpful and nice. Everyone I worked with was very helpful. Devin was great when he was available.

headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

4.5 out of 5 Stars
Would Recommend

Everything went good the only thing I would have changed would have been the underwriting process that led us to need a well water test. This pushed the closing back a few weeks and if I would have known what was needed back when the appraisal was ordered it could have been addressed. I understand each state is different. I just think there should be a checklist created for each state that is sent to homebuyers that has items listed or required by the loan company or the state. Other than that everything was great.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

THANK you team for all your help

headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

0.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

From beginning to end Zach and Britney were awesome. They made sure any fears we had were laid to rest. They made sure we knew what was going on all the time and even helped out with a buyers credit. Nothing short of awesome. Woukd definitely recommend. Will use in the future if I need to.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

2 out of 5 Stars

This was the worst buying experience I've ever had. This is the 7th house I have purchased, and the amount of back and forth to make a fairly simple purchase was exhausting.

Response from Veterans United

Hi Ryan,

I’m really sorry to hear that your recent homebuying experience was such a frustrating one. It’s disappointing to know that the process felt exhausting, especially given your experience with purchasing homes in the past. Buying a home should be exciting, and I’m sorry that the back-and-forth made things feel far more complicated than they should have been.

We’d appreciate the opportunity to look into what caused all the back-and-forth and see how we can improve. If you’re open to discussing it further, please don’t hesitate to reach out to my client advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

My friend asked me why I wasn't going through my bank to get a loan. The experts at VU know all about VA loans and the unique circumstances that can pop up. They were so knowledgeable and helpful. If I had known this process was going to be this easy I would have done this years ago.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

More Reviews

See all 415,291 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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