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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,746

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 428,746 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Andrew Chang

Loan Officer: Andrew Chang

NMLS# 372259

5 out of 5 Stars
Would Recommend

If you're looking to buy a home Veterans United is the place to go.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

4 out of 5 Stars
Would Recommend

As much as Matt was unavailable, Hilary Albers was always there for me. She picked up the phone every time and talked with me even when I wasn't really able to help. My sanity only held together because I was able to call and speak with her on multiple occasions. Thank you, Hilary! I give Hilary a 10/10.

headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

4.5 out of 5 Stars
Would Recommend

Awesome to provide all docs online.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Working with veterans united home loan is the best they get thing done fast I would recommend anyone to them

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend

He was very helpful & professional. Did everything pretty much himself to make this easier for us. Always returned calls asap. It was indeed a pleasure to have him handle this loan for us. Veterans United very fortunate to have him on your staff.

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

4.5 out of 5 Stars
Would Recommend

Everything went smooth, other tan a late email without notification; which caused a delay in closing.

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

3.5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

4.5 out of 5 Stars
Would Recommend

Your finance people are doing a better job than your face to face people seem to be. At least the ones I’ve personally had to deal with. I made the mistake of not changing agents and that’s on me. Scott and Blair were above my expectations. If you knew me you would know that’s not a compliment easily received.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

They were an awesome team.
Had no issues at a.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

4 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Great experience working with the Veterans United team! Smoothest home purchase or refinance experience we've ever had!

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

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4.5 out of 5 Stars
Would Recommend

Well, have to mention Sarah Litton! She got things done and for that she's wonderful also!!

headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Thankyou to Brandon Sterr and his team

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

“Excellent Overall Experience” would be the tagline for this review. The loan team and the online process and “ToDo” list allowed for an efficient, streamlined and painless refinancing process. If you are a veteran and you are looking to finance, refinance or refinance with cash out by using a VA Home Loan, you found the right organization. Veterans United has created a first-class business model with a formula, which ensures the best customer service I have ever seen.Once you are assigned a loan team, they will be by your side every step of the way. In today’s environment, trying to get a home loan, or any loan, can seem similar to splitting an atom. Veterans United does a great job removing the headaches.It is important to know that I rarely write reviews. This is due to the fact that I do not feel the need to announce a negative experience, as one never really knows why the experience was negative. Maybe everything that could have gone wrong, did! The organization or the individual employees may or may not be at fault. If they are then it is possible they simply dropped the ball, which happens from time to time. If I have a positive experience and I simply get what is expected, I am again not likely to write a review, as the results were what I would have expected and paid for. That said, in my opinion, when the individual employees or owners of an organization go the extra mile to create an extraordinary result, then it should be acknowledged and shared with the public. This was my experience working with Veterans United. It is my hope this review will be taken seriously by the reader and that the reader will chose Veterans United. I have nothing to do with this organization, with the exception of being an extremely satisfied client. Please be well everyone!James W Oliver

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

More Reviews

See all 428,746 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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