Matt and his team are very responsive and patient when working with customers. Will do business with him again!
Great team of professionals that made my refinance process flawless.
With my old mortgage company I experienced so many difficulties and hardships trying to secure a VA Cash Out Refinance for my home. Unprofessional behavior, misinformation, lack of general communication, and frankly being made to feel unimportant or "less than". But here at Veterans United, the difference really is night and day... I have not experienced anything like I did with my old mortgage company. Nothing but professional behavior, understanding, empathy, along with great and timely communication. Because of this, I was able to finally secure my VA Cash Out Refinance easily and without any issues. Mr. Scott Hutto and Mrs. Blair Rael definitely made me feel important and put at ease any concerns I had going into this; I had already been so frustrated and fed up by my old mortgage company that I was almost at the point of giving up.... But they helped me through it all and basically helped me to believe that it was possible; and in the end it was! I will definitely be recommending Veterans United to anyone that I know in the future with home buying or refinancing!!!
The ability to work online helped overcome many barriers.
This process genuinely could not have been better. Our Veterans United team was so quick and prompt, ensuring we got all of our ducks in a row so we could purchase our home and even CLOSE EARLY! In this market?? Amazing.
They did a really good job communicating with me and answering whatever questions that I had quickly!!
I can’t say enough about Justin and Ellen. They made this process so easy for my wife and I. They knowledge and professionalism, they went above and beyond to keep us informed. Thanks
Easy process, lots of helpful information, and an educated, professional team for each step of the process. Thanks for helping us get into our dream home.
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The Team was so professional and reacted quickly to all questions. They were very available on the phone and did not delay any process through the loan! Amazing to work with, very friendly and caring that the customer was getting what they asked for!
If you swore the oath...if you put on that uniform, then these are the people for you when you are looking for a house! Not only was everyone extremely knowledgeable, but they were always ready, willing and able to help! Our agent, Harley, took the time to get to know exactly what we were looking for and needed as a family and then did everything possible to make sure we got it! You absolutely can not go wrong with Veterans United. From top to bottom, they are the pros you need by your side when you get a home loan!!! We couldn't have had a better experience.
A pleasant experience from start to finish
