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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

442,194

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 442,194 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
Would Recommend

Always room to improve but I would definitely recommend, great job guys

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Billy Jones is extremely knowledgeable, polite, professional, and an excellent communicator!!! And let me add that he's an EXCEPTIONAL Leader who kept all of the components working effectively!!! I know that without Billy's leadership my closing date would have been delayed, so I greatly appreciate his dedicated commitment to service his clients by always going above and beyond to help achieve home ownership goals!!! Billy Jones made the lending process go smoothly by anticipating any potential challenges and being honest about what to expect. I will certainly recommend his services to anyone I know who needs a mortgage and highly encourage anyone who needs a loan officer to please use his services! It has been a pleasure working with Billy!!! And he will always be my go-to for any mortgage needs!!!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Would definitely recommend to my fellow veterans

headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

4.5 out of 5 Stars
Would Recommend

I am very thankful for VU as well as my loan team. We were able to close early because we all worked together very well and got through underwriting and received our clear to close. I couldn’t be more grateful, thank you!

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

4 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend
headshot image of Zack Schwartz

Loan Officer: Zack Schwartz

NMLS# 1956969

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Jennifer was very professional, responsive, and answered all of our questions. She made the process a lot less stressful while PCS'ing to a whole new state. Now we have a home to go to when we get there. Thank you!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

After five transactions I can’t imagine going through any other lender—y’all are the bomb.com! (And yes, I just aged myself)

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Veterans United helped us through every step and I would highly recommend. 11/10 stars

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

When it comes down to it they get the job done they cross they're t and dot there i's.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

If you are a Veteran and looking to buy a home, Veterans United is the absolute best route to go. They are here to help you every step of the way. Whether it’s credit repair, questions, or even getting you prepared. I will recommend VU to anyone and everyone, every chance I get. They will guide you every step of the way. I thought purchasing a home would be extremely stressful and time consuming on my end. But, other than finding a house… VU handles everything else! Amazing!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend
headshot image of Danielle Jones

Loan Officer: Danielle Jones

NMLS# 2007146

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5 out of 5 Stars
Would Recommend

Terry made everything very simple. Eternally grateful with the man.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

It was a long journey, rough road and with the hurricane and COVID-19, the team still managed to hold things together, keep their focus and crossed the goal line in record time.
Thanks Team.

headshot image of Caytlyn Smith

Loan Officer: Caytlyn Smith

NMLS# 1822504

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

I weighed all my options with Veteran lenders and went with United because of their You First approach. I felt like I came first, and they always had my best interests in mind. I walked away with no regrets and my family felt taken care of every step of the way.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

More Reviews

See all 442,194 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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