The Veterans United online platform is up-to-date and user friendly. You don’t have to look far to see some promotion where they are helping a servicemember, but is that enough? My recent experience with. Veterans United says no. Either the loan officers are grossly overworked or vastly undertrained, maybe both. Great thing is that you will not know until after you get under contract :)
Response from Veterans United
Jonathan, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience with Ryan. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for folks down the road. Our expectation is to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
United veterans home loans is a pleasure doing business with. Montgomery and Garrett are extremely helpful in any situation. They make your experience pleasurable throughout the whole process.
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Very thorough and great communication. Overall, great job!
I had a great team and smooth home buying experience I would 1000% to my military friends.
Fast, professional, and helpful at every turn. Closed in 22 days and would have been sooner if I would have done things faster on my end. Thank You
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Wonderful team!
I highly recommend Veterans United! They worked with me and talked me through the entire process. Molly, Derick and Nate were such an amazing team. They made the process extremely easy and helped me get my dream home. They made me feel like family. I can't thank them enough!
Veterans United works hard to secure every veterans dream of owning their own home for their family and peace of mind!
The whole experience was incredible. From a phone call, to in our home in 6 weeks.
My entire loan team was perfect.
