Our loan officer, Shawn Glover, and the entire loan team were great to work with. They made the process smooth and easy. Shawn’s knowledge, patience, and kindness were so instrumental in making our dream of home ownership come true.
Veterans lUnited Home Loan was a blessing for us. It gave us the chance to get a house in despite of our age. Thank you for all the support and for making us feel more proud to be part of the Veterans of this great country. God Bless America !!!!
The whole process went very well all the items needed to expedite he loan were explained to me in a very clear manner if I needed help. Over all I’m happy with the whole experience of buying my home with Veterans United help…
The Veterans United online platform is up-to-date and user friendly. You don’t have to look far to see some promotion where they are helping a servicemember, but is that enough? My recent experience with. Veterans United says no. Either the loan officers are grossly overworked or vastly undertrained, maybe both. Great thing is that you will not know until after you get under contract :)
Response from Veterans United
Jonathan, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience with Ryan. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for folks down the road. Our expectation is to provide consistent and personable communication to everyone we serve. Please connect with us further to help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
United veterans home loans is a pleasure doing business with. Montgomery and Garrett are extremely helpful in any situation. They make your experience pleasurable throughout the whole process.
Very thorough and great communication. Overall, great job!
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I had a great team and smooth home buying experience I would 1000% to my military friends.
Fast, professional, and helpful at every turn. Closed in 22 days and would have been sooner if I would have done things faster on my end. Thank You
