I notice there's not a "review our underwriting team." The hoops to jump through at the 11th hour and the fact that they were sending incorrect paperwork/information/funds to the attorney made for a less-than-enjoyable experience at the end. And to say "do you want $3000 cash back or a lower percentage rate?" and to come back with, "just kidding, you'll get neither," was also ridiculous.Jake and Denise and Daryk were fantastic.
Great friendly service. Very knowledgeable.
I will never regret reaching out to Veterans United! As a first time homebuyer, they immediately put me at ease and let me know they would do everything possible to help me. They did NOT disappoint! They were in constant contact with me the entire time, which decreased the stress level by a million percent! We're finally in our home, NO MORE RENTING! Thank you so much for everything.
The process was smooth, fast, and simple. The loan team was quick and friendly. I didn't really have to do much outside of applying, uploading my required documents, and picking a house.
We would like to make a special mention regarding Katie Mulia (NMLS ID #1450528) Her guidance on getting our finances in order to allow us to move into the homebuying process was the best guidance we have ever received. She provided information and tools to create thoughtful decisions with regard to the financial impact it may have on us that extend beyond the homebuying process.
Veterans United is the place I will tell all my veteran friends and veteran family members to go when buying or refinancing a home.
Best loan company I have ever worked with!
Lee Ann and Ali were wonderful keeping in touch with us making sure we had everything we needed from the many forms that needed to be processed to ensuring we didn't forget the simple things like forwarding our mail and setting up our utilities.
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The loan process was very easy and upfront. Everyone was very knowledgeable and always willing to go the extra mile.
The Veterans United team made my purchase and relocation a smooth and effortless journey. I highly recommend Veterans United!
