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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,783 reviews
584 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,783 unfiltered reviews

Starting on Page 51 of 15,993. Return to Page 1

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

This was my 2nd home purchase using Veterans United, and both have been very smooth and easy. Keith was awesome. Professional, and at times I felt like he was superhuman. Especially on guidance and responsiveness. He knows his stuff. Thanks again.

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Absolutely amazing team to work with! Couldn’t be happier! We love Veterans United!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Veterans United was very easy to work with.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Photo submission from Rico R.

We were in dire straights, our home had mold and I am disabled from Iraq. We turned to an internet search and we found Veteran's United. We went from a hotel to air bnb, but the team was there with us throughout the wait. Their kind words kept me sane, and my mind at ease. They never said we can't or anything negative to us. Sometimes I thought they were Superheroes. I will sing their praises, and HIGHLY RECOMMEND them to all my Veteran friends, and once again for me and my wife Katrina, and daughter Peyton thanks for our GREAT home and new lease on life. SSG(R) Rico Rawls

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

VU/Landon was very professional and pleasant to work with. He was always quick with answers and solutions even on weekends.

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

4.5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

Brent and everyone else were very pleasant and answered any questions I needed with no hesitation.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

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5 out of 5 Stars

Drew Tillman and his team represent the very best of Veterans United. They are an indispensable asset to the organization and the exact caliber of professionals our Veterans deserve when navigating the home-buying process. Their execution was seamless, exhibiting a rare level of responsiveness, efficiency, and proactive coordination throughout the entire transaction.
V/R, Matthew Isaac

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

4.5 out of 5 Stars

Our process took less than a month and all our questions were answered.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

For a first time homeowner, VU made the process as simple as ordering from Amazon! They were able to recommend things to me that I would have never known about and all of their suggestions have helped me spend less and have a more efficient process.

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

A couple of people asked me who I used and I gave them the information for veterans united home loans.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

3.5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Jacob P.

Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

Very good and friendly, and answered all my questions definitely recommend

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

0.5 out of 5 Stars

The whole process was a headache

Response from Veterans United

I'm sorry to hear your experience was such a frustrating one, Roosevelt. Buying a home is a big milestone, and I know the process can feel overwhelming at times. My hope is always that borrowers feel supported and informed along the way, and I'm disappointed that wasn't your experience. I'd appreciate the opportunity to learn more about what happened and any areas where we could have better supported you. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com so we can discuss your concerns further.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Sean W.
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

We really enjoyed working with Noah and his team members. We we're guided through the processes with extreme professionalism. It was a leaning processes for my husband and me. All our concerns and questions we're answered in a very timely manner and that was a huge stress releaver to us both. When all was said and done we were left feeling more like family than clients. Absolutely a pleasant experience. I feel Noah did a fantastic job! If we were to do this again I definitely would ask for Noah to be my go to person again. Such a great person to deal with. I can't recommend him enough!

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars

Alex Aldrich is an asset to VU, made the difference in our decision to work with VU.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4.5 out of 5 Stars

I loved working with you all but the closing could have gone smoother and it was the loan team. It was the lawyer VU hired. She messed up the numbers quite a bit. Maybe look at hiring lawyers more local to the actual closing.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

Very professional and helpful

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

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