Skip to Content

Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,224 reviews
550 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,224 unfiltered reviews

Starting on Page 51 of 15,975. Return to Page 1

5 out of 5 Stars

The help and communication frim start to finish, was beyond outstanding! The only thing I wish had been discussed further, and earlier on, was how we could have used the money left over from closing; but I consider that a very minor thing. Our entire team was incredible and I cannot recommend them enough!! Thank you. All of you! I wake up everyday, in awe that this is my home, and you all were no small part.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

They were super efficient. Everything was explained so that we understood everything.
A very friendly group that focus their efforts on you. I can't say enough about these friends.

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

We were about 13 days from closing with another company and they told us they never locked in our interest rate from two weeks prior and that we would be paying an additional 1% on the loan. I shopped around and got in contact with Austin B and he was able to match our original offer and close on time and come in with lower closing costs. He was very transparent with the whole process and very helpful. He made it seemless, and saved my family and I so much money in addition to relieving stress around the home buying experience

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
Photo submission from Jacob P.

Thank you all for helping me out with this process. Getting out of California seemed like it was never going to happen and I'm glad I picked up the phone and called you.

headshot image of Jim High

Loan Officer: Jim High

NMLS# 1434955

3.5 out of 5 Stars

The process was good, though at times it seemed the communication on the exact numbers did not get through to all of you at Vets United, even when we sent those numbers ourselves. Maybe it was the builder who was not forthcoming with proper documentation to you on time with correct information. Your attentiveness is appreciated, as that did keep us apprised of timelines and paperwork needed so this loan could fund.
A huge thank you to you and your team!
By the way, the sign you sent is beautiful! We will be hanging it soon, (as soon as I find the right box with the stuff that I need to hang it!).

headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

The whole process was absolutely painless and much easier than I was expecting. The team was great in relaying information and keeping me updated on the process. 10/10, would recommend.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Tim went above and beyond helping us buy our beautiful home. Highly recommend him and his team.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

Ready to see for yourself?

Experience first-hand why 382,793 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Quick response times to concern, professional, and made the process easy and digestible.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

There are not enough numbers or words to say how extremely satisfied and blessed to have Crystaline Loveless as the lady to help us get and make our dream come true
She is not only extraordinary but she is such a joy and light to talk and work with. She made x the process so easy and stress free it was and still is amazing. I will definitely be recommending her and her team to anyone looking for a dedicated, respectful and professional individual and team to work with . Also if I ever need anything in the future I will definitely be coming to her and her team. God Bless her and everyone at this company. She stood by us and helped us start our next chapter of life. She is 100% the greatest.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

4.5 out of 5 Stars

The whole team was great 👍 kept me informed on everything going on, very satisfied.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Photo submission from Maria R.

I highly recommend Veterans United. Having dealt with other mortgage lenders I can tell you they are the most knowledgeable when it comes to the VA Loan process. Even if you have undesirable credit; they have a team that coaches you on how to build it back up. You never have to worry about being embarrassed because there is no judgement. They really there to help. Although there is a lot of running around and document requirements in the beginning, I can assure you it is for a good reason. They are very thorough therefor making sure there are no surprises when it comes to closing.

headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

This is my 4th loan with VU, Wendy and her team is great. I have made two purchases overseas also, they can handle any situation you can throw at them. Highly recommend!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

The team that helped me throughout the process were very supportive and consistently checked in and kept me updated.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Very responsive, very friendly, always willing to help. Mikel, Drew, and Team were great. Made me feel like more than just a number. Thank you VU!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

Ready to see for yourself?

Experience first-hand why 382,793 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

4.5 out of 5 Stars
headshot image of Kyle Barrett

Loan Officer: Kyle Barrett

NMLS# 2801205

5 out of 5 Stars

Veteran United was extremely helpful from beginning to the end. After closing they are still reaching out to see if I need anything.Joseph Lee Jr

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

I would definitely recommend Veterans United to another veteran..

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Photo submission from Robert M.

Overall this was an exceptional experience! Thank you to the entire team!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

2 out of 5 Stars
5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

The team I had was very helpful and courteous. Matt R absolutely helped me with any questions I had.

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

Have returned for services because Veterans United is very thorough and professional, and personal and responsive in communications
Thank you V.U.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.