Kevin and his team at Veterans United made a stressful process so much easier. Life got hectic on my end during the loan process, and there were stretches where I wasn’t the most responsive — but Kevin and his team were patient and never made me feel rushed or judged for it. Whenever I did reach out, no matter how big or small the question, Kevin was quick to respond and took the time to actually explain things, which eased a lot of the anxiety I had going into a VA loan for the first time. I was referred to him and it’s easy to see why — he’s the kind of loan officer you want in your corner. Highly recommend.
Great customer service!
Thank you Kaci and Julie!
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
The team made this the most pleasant experience ever. From start to finish. We are so telling everyone about you!!
Outstanding service from start to finish. Michael reached out to me right after I created a Veterans United account and helped us throughout our first home buying experience..There was a period of time that he went on vacation and let me know beforehand, but he continued to check up on us and ensured the electronic paperwork was being tracked. He was never pushy, was patient as we were initially looking from out of state and I cannot say enough good things about him. Top notch customer service and I wouldn’t hesitate to recommend Veterans United.
Everyone was so helpful. Made my experience with you all stress free. Couldn't be happier.
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Taylor was unbelievably supportive and there to answer any questions I had at anytime. He was also great at reminding me what I need to do through the process without being overbearing. veterans united made it so easy to get insurance and get connected with the utility providers. They also paid for my appraisal and had options to connect me with everyone I would need throughout the whole home buying process.
It was an experience. I have to say Ben S. went above and beyond for our family. I look forward to future adventures. Thank the whole team for being stellar.
Aaron and Lisa were outstanding!!
During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.
The team at Veterans united was very helpful. If I had any questions they were there always there to help.
Great service
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If I could I would shake the hands of the awesome team I had helping me with the home buying process, they made it easy and were super informative and helpful even if I had a million questions, they were there to help regardless of the situation, they made everything stress free and worry free, they were there from the start to the finish line and even then they continue to check in, they went as far as getting us a gift and were so very thankful, Corey, Dawn, Ellie, they went above and beyond, I’m sure I’m missing many more but my thankfulness goes out to the best team I’ve had the opportunity to work with, may god bless each and everyone of you and thank you for doing what you guys do, I hope you guys get another person to help because this is by far the best team to work with, and if management is reading, or some big wig in charge, give these people a raise cause they deserve it!
-David Ayon
Overall, the process was very smooth. I felt well guided through all the processes as I was a first time homebuyer. Everything was explained in an understandable way, and I felt well taken care of.
As a proud military veteran, I cannot express enough gratitude to Veterans United team for their unwavering support they provided in helping my family secure a VA home loan. Their exceptional service has completely transformed our lives, and we are forever grateful for their dedication and expertise.From the moment we contacted Veterans United, we were treated with the utmost respect and understanding of our unique situation as veterans. Their team of professionals took the time to listen to our needs and concerns, walking us through every step of the process with patience and clarity.One of the standout qualities of Veterans United is their knowledge of the VA loan program. They have a deep understanding of the intricate details and requirements, making us feel confident that we were in good hands throughout the entire journey. They effortlessly navigated the paperwork, ensuring a smooth and timely approval process, which took a significant burden off our shoulders.Moreover, their customer service is second to none. Communication was prompt, consistent, and reassuring. Whether it was via phone, email, or in-person meetings, we felt well-supported and cared for, knowing that our questions would be answered promptly.Veterans United's dedication to ensuring that veterans and their families receive the best possible service is truly commendable. They went above and beyond to find us the most favorable interest rates and loan terms, tailoring the options to suit our financial needs. Thanks to their efforts, we now have a beautiful home to call our own, and we can confidently say that our future is looking brighter than ever.The impact of Veterans United's support extends far beyond just helping us secure a home loan; they have shown us that there are companies out there who genuinely care about veterans and their families. Their commitment to the well-being and success of those who have served our country is something that will stay with us for a lifetime.We wholeheartedly recommend Veterans United to any fellow veterans seeking assistance with a VA home loan. Their professionalism, expertise, and heartfelt dedication to supporting veterans make them an outstanding choice. Thank you, Veterans United, for making our dreams come true and being there for us every step of the way!
I love that they provided so many resources to include the realtor, if you don’t have one, home inspector, movers, even help setting up your utilities in advance. As a previous homeowner, I had most of it covered but it was nice to know they have the resources to help you if needed. They also have a concierge to check in with you to see how things are going and if you have any questions. This is my 4th home and I can say it was the easiest and stress free experience I’ve had. They got me approved right for more than I needed even though my credit took a big hit in recent years. I wasn’t even sure I’d qualify. They really did everything to make this happen and make it easier for me. I have had VA home loans before and it was nothing like this. Thank you all for being so awesome.
From beginning to end they have been super helpful and attentive to everything. I’ll likely never use anyone else ever again
