Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,728 reviews
803 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,728 unfiltered reviews

Starting on Page 51 of 15,525. Return to Page 1

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

This is the second home I have purchased through VU and the team over there is great. Jason C. And his team got me taken care of from 10 states away with no hassle! Thank you

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Jimmy and Derick were a great team to work with — very knowledgeable and professional.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3.5 out of 5 Stars
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Yazmin R.

Excellent service and team of professionals. We couldn't done it without them.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars

Steph was easy to work with and always willing to answer our questions.

headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Jake Hanson did such an amazing job working with me, as a repeat client, to make sure I got the best loan terms available. He was quick to answer all my questions and made me feel I was in capable hands. The follow through with Shawna was wonderful and was very helpful. Tammy (?) worked hard to try to get me covered with insurance too. I had a dream team and from start to finish, the process was smooth. There was never a time I had a question when there wasn't a prompt reply. I honestly couldn’t have asked for a better experience. Thank you all!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

4.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

Ready to see for yourself?

Experience first-hand why 371,268 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars

Made everything smooth and easy! So easy, I forgot I was buying a house! ZERO stress, always available and great communication amongst the whole team.

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars

Our experience with Veterans United was outstanding from start to finish. The entire team was professional, responsive, knowledgeable, and genuinely supportive throughout the home-buying process.What stood out most was the level of communication and the access to resources provided along the way. Buying a home can be stressful, especially during a PCS move, but Veterans United made the process feel organized, manageable, and far less overwhelming. Whenever we had questions, someone was available to provide clear answers and guidance.The online tools, educational resources, and coordination among the loan team helped simplify what could have been a very complicated process. We always felt informed, supported, and confident that our best interests were being considered.We are grateful for the dedication and customer service demonstrated by the entire team and would gladly recommend Veterans United to other homebuyers, especially military families navigating a move or relocation.

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

VU did a great job! Excellent communication and did everything they said they would do. Highly recommend!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

3 out of 5 Stars

Where's my appraisal that you used to deny my refinance?

5 out of 5 Stars
Photo submission from Robert J.

Michael and Emma helped to speed up the process and get us into our home and we are were struggling, and they made sure that we were taken care of. I cannot say enough kind things about the both of them.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars

The team was amazing! Great communication throughout the process and not being treated like just another home buyer.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

It was easy and painless. They held my hand through the whole thing! I couldn't have asked for an easier process.

headshot image of Joey Philpot

Senior Loan Officer : Joey Philpot

NMLS# 345832

Ready to see for yourself?

Experience first-hand why 371,268 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

I can’t say enough good things about Bryant C! He answered any and all questions. He always responded in a quick manner! I have no complaints about the whole process. I needed a quick close and they made it happen!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Photo submission from Brian R.

Flawless service, efficient, quickly available, first class.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars

The only problem we had was our check was sent to the wrong title company and had to wait several hours at closing for it to get corrected

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars

My experience with V.U. was amazing. My only issue was that Tyler could have communicated better. Working with veterans, I would think that communication would be a top priority for all employees.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

3.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.