I have no complaints! Everyone on this team deserves a raise or a promotion!
Seth went above and beyond to offer support and to help me finance my dream home for my family. As a single mother, life gets tough sometimes, so it goes without saying that having a supportive team was invaluable. I couldn’t have asked for a better loan officer!
Randall was absolutely incredible. He was there for us every step of the way. Always available to answer questions and guide us through everything! We could not ask for a better loan officer!!
We first contacted Blake at VU home loans last November. He got an initial estimate together and was super helpful. We changed our minds because we had plans to move to Florida. He was still helpful and told us to contact him if we needed help securing a home loan in Florida. We decided to stay at our current home and wanted to do a refinance and he couldn’t have made it easier. It took around a month and we closed on our loan. Thanks so much Blake and team. We are so pleased with the whole experience.
Very professional and the team is on top of everything! I asked if we could push up the closing and the team was able to push it up and entire week!
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Experience first-hand why 379,054 homeowners give us a perfect score!
Quality customer service. Made the process so much easier.
Could have done it without my Team!
Team Kait & Team Katie
I have never had a more personalized experience than I had with Veterans United. Cole, Rebecca, Rae, Nathan, and the entire team were fantastic!
There is a lot of room for improvement in the communication between the loan officer and loan coordinator. We were often asked to submit or answer the same questions multiple times. The roles of the loan officer and loan coordinator were not always clear and made the home selling/buying process lengthy and cumbersome. This made an already stressful time more challenging. The tone and intensity of some of the communications from the Veterans United team was a little excessive and not always respectful.
We were also quoted a reasonably lower interest rate on the initial application, only to learn that the estimated interest rate had to be “bought down” which was not a nice surprise.
We did appreciate the time that was taken to find us the best insurance rates for our home and auto. This process was smooth and seamless.
Veterans United commercials honestly do not do it justice. It's is everything they say and more. I couldn't be any happier with Veterans United and the staff working on the loan. Thank you all from the bottom of my heart.
2nd time working Tommy and his crew, couldn’t ask for better team!
