Audrey McFadden is difficult to work with. She muddies the process. Many of her communications were unclear
This is an amazing company. You work with a team of experts who truly care. Charles and his team worked so hard for me. They treated me as someone who mattered. I'm so glad I used them. They are experts in dealing with us Veterans. I really can't say enough good things about them and my team.
I pray my home owning path crosses with Veterans United again, because as a first time home buyer, the process was easier than everyone tells me. Thanks again VU
The process was smooth and everyone was professional
Had a great experience with Ryan and his team!
My whole VA team was amazing and was there for me every step of the way! Thank you Nick, Brock, Max, Carol, and Doug! I couldn't have done it without your guidance. I will let anyone know who dreams of owning a home to your expert hands.
Nina and her team were friendly and responsive throughout the entire process. It could not have gone more smoothly.
Great team
Thank you from the bottom of our hearts for all of your help to get the loan and for assisting us with all of the papers. It has been a pleasure to work with all of you! You will always be our go-to and we have already started to spread the word about your amazing team! Thank you all again for the great work!
All the paperwork was hectic at times trying to receive it from places a trying to do things while I’m at work as a truck driver. I understand that you have to dig deep into a person’s taxes and such if they own their own business but some of that I think wasn’t necessary. It was a little frustrating believe me. But we made it through. Thank you
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The entire team was amazing. I help completely safe and in good hands during the entire process. Please give Shane a raise. He went above and beyond his duty to help me. He even gave me his personal cell phone number and told me I could call anytime. I have already started recommending your company to a fellow veteran
My team was fantastic made the home buying process seamless.
Excellent service and team of professionals. We couldn't done it without them.
Too many optical n hoops to go through, made my closing date delayed, because I was buying a condo with an HOA!!
Response from Veterans United
Hi Glen,
Thank you for sharing your feedback. I'm sorry to hear the process felt more complicated than expected and that the additional requirements associated with purchasing a condo contributed to delays with your closing date. I understand how frustrating it can be when obstacles arise and impact your timeline.
I'd like the opportunity to learn more about your experience. Please feel free to contact me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
