Veterans United truly stood up to all of the positive reviews we read about when searching for a lender. Not one negative aspect can I recall happened throughout the entire process. They're a truly amazing lender filled with competent and caring people. From day one I was amazed by the personal care they gave to our loan and made the entire process easy and effortless. With fast service and professional communication with our realtor, we closed in less time than the national average! Having an easy to use online portal for submitting and receiving documents, keeping track of everything was simple and easy to understand. Offering the lowest fees and rates we found anywhere, they are #1 for a reason! We are so happy we made the right choice and went with them over anyone else. If we'd know it was this simple to become home owners we would have done so years ago... Don't wait, your seach for the perfect lender is over. We highly recommend Veterans United not only to fellow veterans but to anyone who wants a smooth and easy process when buying a home.
Veterans United did 100% of the legwork, I was only responsible for providing my documents. They make the process easy for veterans, thank you for making it possible Veterans United!
The title company you use, National title company was extremely slow and held up the process by weeks and was hard to get them to respond on where everything stood. My suggestion would be use another company for title.
Response from Veterans United
Thank you for the great feedback John! Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We are grateful for your business and we look forward to serving you in the future.
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This is our third experience with Tommy Purk and his team. They have provided outstanding service each time. Over our 55 year marriage we have needed home loans several times and I can say with certaintly that Veterans United and this particular team is the best experience we have ever had.
Will gladly recommend veterans United for all my fellow veteran friends looking to buy a new home.
Nothing further.
The whole process was easy, and everyone involved was helpful.
Very knowledgeable and catered
To our family and answered so many questions! Made the process simple
Felt like a mini realtor
Lol. The whole team did their
Part and definitely would recommend!
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Great experience working with your team.
I did a lot of research on mortgage lenders before I began my refi project. Everywhere I turned, every search I did, every review I read, all listed Veterans United as #1. A+ with the Better Business Bureau. 5 stars with TrustPilot. #1 rated VA lender in several other surveys and rating services. And every single top rating is unquestionably well deserved! The representatives are consummate professionals who take a genuine interest in helping their clients. Their website is secure and easy to navigate. They provide routine updates on progress so you’re never left in the dark. Any documents to be reviewed or signed are front and center on the “To-Do List” page. The entire process was fast and easy - from initial contact to final closing and settlement was just over 6 weeks, despite the fact that there were three holidays in that period.The English language does not contain enough superlatives to adequately express my heartfelt endorsement of Veterans United. I only gave them a 10 because I can’t give them an 11! If you’re a veteran in need of a VA mortgage or refi, don’t waste your time with anyone else. Call Veterans United first. You’ll be glad you did.