I am glade that I choose Veterans United as my loan processor. You are never left behind in the process.
I would recommend. Jodi Coons and her team to anyone that I know that would like to purchase a home feom VU.
If you are a Vet and not sure if things are all lined up for you, don't worry about the particulars. If want a home. Call Veterans United Home Loans and if you can get away with it, ask for Ryan Stoll. If it is at all possible, he will get into a home.Now, I only worked with Ryan and his team so, of course, that,s all I know. However, I don't doubt that everyone at the Veterans United Home Loans office will provide you all with the same level of care and professionalism that I experienced. So, if you're a Vet and a want a home of your own, call Veterans United Home Loans right now. I called on a Sunday.
Expedite service and very responsive. On the down side I was not explained about options and VA fees. Mostly relied on previous experience with VA Loans.
Response from Veterans United
Hello Emanuel, thank you for letting us know more about your experience. We hope that many parts of the process went well for you aside from the points mentioned in your feedback. It is our goal to use your valuable feedback to seek ways to improve our service. Reviewing what options you may have for support is very important in these situations. You may always reach out to our Client Advocate team for more information and know that we will take reasonable steps to assist you. We would love the chance to discuss further with you and explore ways that we might improve our customer service in the future.
Nathan and the Veteran United Team are an extremely professional crew who made the home buying experience an enjoyable one. They were always easy to reach, eager to help, and very flexible throughout the entire process. I would recommend Nathan Bryant and Veterans United to anyone and I am very thankful for him as our loan specialist. He has left an imprint on us and also, our realtors, who additionally had glowing remarks with regards to his professionalism and extraordinary work ethic.
The process seems daunting, but hang in there, it works fine if you move along step by step. Much better than getting my original loan. They really do work with you.
