Veteran "benefits" are a royal pain to utilize and this was the hardest "benefit" I've ever used - though not my first VA loan. My closing date was barely met, and only succeeded because I kicked, screamed, and fought my way to the end. The underwriting department dragged their feet until the last possible second and left me in the dark the whole way through. I found out only 7 hours before closing day that I'd made it. Throughout the process, I was repeatedly asked for documentation I'd already provided (typically within 30 minutes of the first request) and many of my questions were met with vague or no answers. My out of pocket cost responsibility remained a mystery until closing day with (gue)stimates ranging +/- $5k in each document. I don't know or care who or what is responsible for each failure, I just know there were many... and this was a miserable process as a result. No, I absolutely would NOT recommend this to anyone, friend or foe. In the end, I got my house, but this is the last time I use the "benefits" I gave up 6 years of my life to obtain. For the sake of the rest those that fought for your freedom (to be lazy), please fix yourselves.
Katie Rose and her team made this process easy. I am extremely happy and appreciate all the help they provided during our purchase. I have already recommended their team to a number of coworkers. Thank you so much!
Great to work with. If you ever have any questions, they will explain everything in detail. No question is too small. We would definitely work with them again. The to do list is great; let's you keep up with everything and watch the progress of it all. 5 out if 5
Look no further than Veterans United when buying a home!!
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The process was painless and easy. I would definitely recommend United Veterans.
It was great from the beginning to the end.
Shane and his team did a great job keeping me informed on what I needed to do to complete the process quickly and smoothly. Always responded in a timely manner even over the holiday weekend the house closed on time.THANK YOU ALL!
The entire team was very involved, timely in response, and the website was easy to navigate and upload documents in a confidential manner. The team made us feel like we were a priority! We loved the welcome package and the personalized puppy gifts via Amazon, a very personal touch!
Highly recommend! Andy, Cameron, and the team supported us in every step of the journey. They also provided our real estate agent, Tayler, who was invaluable in the process.
Thank you all so much!
Veterans United will work with you if you tell them your concerns.
Our concerns were addressed and to our satisfaction. We are Thankful God lead us to United Veterans. They really work hard to get you in your home. We are Appreciative & Thankful to God be the Glory.
We had complete confidence in all the Veterans United Staff to get us through the buying process. Very professional, courteous and focused on the process. Would recommend Veterans United to all Veterans looking to purchase a home.
