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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,086 reviews
670 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,086 unfiltered reviews

Starting on Page 5366 of 15,003. Return to Page 1

5 out of 5 Stars

Great communication from the loan team throughout the entire process.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

I recommend these guys Compared to anyone else out there. Quick, professional, and the least expensive out there. Thank for the opportunity to pay off a lot of debt.Rob

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
headshot image of Miguel Rosinski

Production Manager/Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Great experience all the way around! Will recommend every chance I get!

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

None

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars

My wife and I are pleased with Drew and his team and would definitely recommend others to Veterans United.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars

Very professional and helpful with the whole process

headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

3.5 out of 5 Stars

Stephen did great however I had several issues with The other worker. Many times they waited until day before scheduled closing to look at the paperwork to say that they needed something redone where I was forced to extend my lease with my apartment for the month

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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4 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

After having mortgages with multiple companies I am now a repeat VU customer. The process and people the first time around was so good I came back the next time I needed a loan and it was still the same quality experience. Large loans are stressful enough without a pestering loan specialist. Veterans United understand the VA process and took most of the work out of my hands and put it in their own. I will never use a different mortgage company.

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

I would recommend them to any veteran looking to purchase a home.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Thank you Veterans United for the stress free home buying process. The process, communication, and friendliness of the loan team staff was second to none! This is our fourth home purchase, and by far the most streamlined process compared other lenders we have used. We would definitely use again, and I highly encourage others to use Veterans United! Thank you for a great experience!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Dan Campbell

Loan Officer: Dan Campbell

NMLS# 2061774

5 out of 5 Stars
headshot image of Marcus Frisby

Loan Officer: Marcus Frisby

NMLS# 1709145

1.5 out of 5 Stars

Do not use this company if you want your loan closed in a timely manner. Expect to send the same information multiple times and then be told that you didn't send it at all.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. Jarediah, we value your patience and commitment in sticking with the loan process. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Christy Herman

Loan Officer: Christy Herman

NMLS# 1641374

5 out of 5 Stars

This company makes buying and refinancing a home process very easy to understand step by step. Seth is able to answer all questions and help make sense of what is going on all the way to final closing.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Veterans United makes home buying easy! It’s not intimidating with them on your team. Just tell them what you want and they guide you the entire process!

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars

I appreciate very much the knowledge, skill, and concern shown to me by Ms. Megan Crocker and by Ms. Michael Quinn. I also was helped once by Mr. Jared Burke, who was also quite professional, knowledgeable, and patient with my questions. It does get complicated sometimes! Both of these ladies were ready with answers when I was at a loss to try to understand exactly what was needed from me. Veterans United is an example of a company whose employees know how to assist one in getting through the many, many details needed to reach the goal of refinancing. I am sure they are terrific at getting a VA loan for anyone wanting to buy a house and I know from experience they are terrific for someone such as I who wanted to refinance. I recommend them highly.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

0.5 out of 5 Stars

Do not trust them--they loose sensitive information like your social security number and do not care. My first loan officer refused to admit she was at fault--but I have to live with it from now on--it could effect me the rest of my life! She was never even fired for what happened! You can get a VA loan anywhere they make home loans--don't go here! They sold my loan to another company in less than a month after we closed my loan! They will tell you anything to suck you in!

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Definitely a Veterans benefit that is achievable with Veterans United.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

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