Moving is always a stressful situation and service members know all too well. Veteran's United provided a one stop convenient site to facilitate our preapproval, real estate agent, home search, to offer, to purchase.
Y’all kick ass! Thank you. This as such a simple process and the stress we had with other things wasn’t there on our end.
I highly recommend Britney McMurry and her team. They made the whole experience easy Peezy.
I was very surprised with the experience I had. I reached out to veteran groups on Facebook to find a good lender and VU came with pretty high marks. Unfortunately I did not have that experience. I made sure to follow up with those groups and advised them of my piss poor experience I had. I would advise the next person not to fall for the sales pitch at first and if you do go with them. The first mistake they make or question they don't answer, leave!
Response from Veterans United
Calvin thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused miscommunication along your home buying journey. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
First time buying a home, and by the grace of God, it certainly won’t be the last. I just want to share my experience working with Veterans United, the whole process from application date to closing took a month and 3 weeks, it went by pretty fast! It has been a great outstanding experience so far! I can’t thank my Loan Officer and his team enough, if you’re looking for the very best team that will provide you with a first class customer service experience, highly experienced, motivated, dedicated that has a great sense of humor, look no further, please allow me to introduce you to my Loan Officer and his Phenomenal Team, with a standing ovation, a round of applause, and with a grateful heart, I present unto you:Brian Bradley,
Mary Papa,
Lee Ann Jestis, and
Parker McDougal.Thank you so much, you have been of great help in every aspect, no doubt you’re the best! Fantastic Team! Number one in the world!!!They ensured I provided every required documents with detailed instructions on what was needed and provided tremendous help throughout the whole process.Thank you once again for your service to our Veterans across the States, thank you for everything you do, thank you for putting a smile on our faces, we really do appreciate it.May God bless you, bless your home and uphold you to the very end. Thank you so much.
Mason, Cassie and the team at Veterans United had my back the whole time. I couldn’t be happier, and every veteran out there looking for a home, give these guys a call!!
Experiance with Veternas United was flawless. The client protal was eay to use to upload and view documents and keep me in schedule. Everything is explaing and plus using the videos tutorials to answer question on the loan process. Great team of experts to help every step of the way. Great communication on call and text was a plus, and always answered my questions. Thank you!!
Every did an amazing job making the home buying experience smooth and easy.
The entire process was one of the easiest home buying experiences we have had, from searching to closing! We would do it again, and urge other qualitifed veterans to look into Veterans United Home Loans.
Veterans United made the home buying experience remarkably smooth and painless. Every agent was very knowledgeable and went above and beyond to keep me informed of the process and to assuage any concerns or fears about the confusing nature of home buying. Fantastic company all around!
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They are so Professional from beginning to the end...
This team did a great job, start to finish, getting my family and I in the home we wanted for so long. From helping build credit to keys in hand, they put the work every step of the way.
Nina Eacker kept me going and shows me that Veterans United entire team is exceptional and well trained in customer support.
