Wouldn't use VU again due to all the delays and unreasonable requests from their underwriting being that I have a 1099. Now after making my first payment in advance, I
find VU sold my mortgage to Plaza Financial (who the hell they are)
If you are a VET use USAA.
Response from Veterans United
Richard, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. We aren't yet set up to keep all loans for the long term, though we are working towards that goal, and in the meantime, we only work with servicers that we have a good working relationship with, which allows us to work together in case of any concerns regarding your loan. We do state the servicing of this loan is to be transferred on your initial LE (on page 3 of your LE) and that document is generally received at the very beginning of your loan process. Then it is stated on your Deed of Trust that was signed at closing and notified 15 days prior to the transfer via the Servicing Transfer Statement which is mailed out. A loan servicing transfer in no way is a reflection on your loan or how much we value you as a customer of Veterans United Home Loans. We understand there can be questions surrounding a loan transfer to a new company, and we want to emphasize that Veterans United staff are still here to support you with assistance if needed. Please reach out to us if you would like to discuss your experience further.
It had been my pleasure to work with the professional staffs at Veterans United Home Loans. At one time, we went to Las Vegas to find a house and Joel was the one who assisted me to find a realtor. But it didn't materialized. Back to square one. Now, we're in our dream home. Veterans helped fellow Veterans especially now. We are a living proof. Whatever it takes, stick to your fellow Veterans.
I had heard of Veterans United before, but I wasn't sure how it would be to work with them. In the past, I've worked with smaller local banks to use my VA benefits, but the loan specialists didn't have much experience with VA loans, and had a hard time explaining the options - if they knew them at all. I was super impressed with the team at Veterans United. Garet and Daniel were very knowledgeable, friendly and patient. I highly recommend anyone with VA benefits to contact them, whether for a first-time purchase or a refinance. They know what they're doing! A+++
We had a very positive experience with Veterans United regarding our home refinance. Our personal loan specialist, Martin Schneider and his team, did an amazing job. Everything went smoothly from our application until closing. It was our pleasure working with them.
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I'm glad i used Veterans home loans, it was the best choice for me, the loan specialist were very helpful and knowledgeable. I would highly recommend this company. Thanks for everything. c:
My team did a great job in helping me get my home.
they were there I every step.
thanks, guys and gals.
MIKE MANGE TEAM #1
I own Katie and Team dinner, flowers, and a beer or three.
Nick answered all my questions in a timely manner. His team was very professional in helping us go through the loan process.
I've had a great experience with Kody and his team, they made things easy for me to get my loan approved, completed and signed.
I would recommend them 100%. They are awesome and super helpful and easy, they won’t disappoint
We found Veterans United to be responsive, attentive, and flexible in their efforts to acquire funding for our VA loan. The entire Loan team is to be commended for helping us close on our retirement home in such a short time, and with zero hassles. Erich and Alyssa did a fantastic job across all stages of the loan process, consistently stayed touch, and assisted us in reaching our closing right on time!
A special shout out to Alyssa Kroner - we cannot say enough about our satisfaction with Alyssa and her efforts - who was a true professional with whom we thoroughly enjoyed working!
Joshua contacted me almost immediately after my note of interest and remained accessible and helpful, guiding me through the process.
