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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,658 reviews
568 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,658 unfiltered reviews

Starting on Page 5427 of 15,089. Return to Page 1

5 out of 5 Stars
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars

You did what you said. You got me my house on time.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars

I had a phenomenal time during my home buying experience, Veterans United paired me with experts that made my overall experience something that i will never forget. I found Exactly the home I was looking for, and veterans United and their experts moved mountains to make my purchase happen. From pre-approval to closing the team was there every step of the way pushing for me with any issues that arose.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Bryan
I highly recommend Veterans United to any Veteran, spouse or eligible children! The service they provided made a very stressful time much, much more manageable by taking the stress off of us using their resources the benefit my wife and I! Veterans United even made it easy to transfer services; utilities, internet, cable.... David Kitchen and the Veterans United team were thoroughly amazing!!!

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Overall great experience.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

2.5 out of 5 Stars

VU should not limit itself to what appears to be limited resources. The underwriting was absolutely worrisome, and obnoxious to me. Even once paperwork asked for was submitted, it wasn't enough they bothered me for more of questions that had been answered. Alternate underwriting should be available. I didn't appreciate my interest rate increasing after a short span of settling on house, and the only reason I'm given is, it's the market. I absolutely believe it was due to purchase price reduction no matter what yall say. Also VU should be willing to price, or loan match once a prospective offer has been shown, & that is without an actual signing with another competitor. If a competitor supplies a prospective offer, on legal letter head mind you, that should be proof enough. All n all, you've taken a chance on me, & as God strengthen me, I will make sure you don't regret ur decision.

Response from Veterans United

Hi Timothy, Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from lender to lender and is one of the most important factors in your home buying decision. It is also important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.

4 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

The process to find and buy a new home was so easy and fun! They have a great team of reliable professionals ready to make the change a smooth ride! Thank you all!!!!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Jake Force

Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars

Thank you to everyone who took part in my home buying experience!! I have exactly what I need and it’s thanks to your guidance and patience. Thank you!!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

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5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars

This is a real (unpaid) review about our experience Veterans United. I was looking for a home on realtors.com and came across Veterans United on this website.
They made our experience easy and was on hand whenever questions needed to be answers. This is our third time buying a house and it was the smoothest and quickest closing we ever done. Seriously, we closed like within 30 minutes! Most of the paperwork was done on securely online.
They have a to do check lists which we found very helpful. It help us closing on time without any delay! Some people get intimidated using the internet. Veterans United give us 2 ways to process the paperwork. We could have done it by mail which is slower in my opinion or online! We chose online because we wanted a quicker response time! I would recommend them to any veterans who are looking to buy
Good luck on your new home!

headshot image of Kris Eubank

Loan Officer: Kris Eubank

NMLS# 2094609

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

4 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars

Worked well with us on everything. We are very happy with our experience would recommend to anyone who is interested in getting a house as a veteran.

headshot image of Kendra Davidson

Loan Officer: Kendra Davidson

NMLS# 1912398

4.5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

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