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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Jake Hanson's made the VA loan process a rewarding experience. Always available!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

My brother and sister Veterans. You will not be disappointed when you choose Veterans Home Loans to help you find and buy you dream home.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Nicole Branch

Loan Officer: Nicole Branch

NMLS# 1469125

5 out of 5 Stars
Would Recommend

I would definitely recommend them for you to get your loan through.

headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Jenny Kolan

Loan Officer: Jenny Kolan

NMLS# 1861612

5 out of 5 Stars
Would Recommend

Shane is the MAN! Working with him and his high speed low drag team made me feel confident in acquiring my home! I practically did nothing and they took care of all the heavy lifting, they made my home buying experience a cake walk. I highly recommend Shane and his team to any veteran that's looking to buy a home!

headshot image of Shane Bratkowski

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Veterans United their Team Brian, Tyler, and Sonia not to mention the best real estate agent ever Jake Hensiek are some of the most professional, proficient, and great people to work with in a home buying process! I would recommend Veterans United and this team to and veteran out there looking to use their veterans home loan benefits!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

I had a wonderful experience with the VU team and even though I over worried they were there every step of the way to reassure us that everything was on track. I would highly recommend to any Veteran looking to purchase or refinance a home!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend
headshot image of David Greer

Loan Officer: David Greer

NMLS# 1963135

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Bravo Zulu.

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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5 out of 5 Stars
Would Recommend

The Veteran's United team, along with the realtor that they recommended, were great. They walked us through the process, providing both clarity and guidance at every step without being pushy.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I’ve had great experiences with Veterans United and recommend them and Chris Hill to all of my friends.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Thank you for the socks, blanket, great service and dedication to veterans.-Semper Fi

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

He was great helped all the way onto the end never left me wondering

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Veterans United gets the job done! We have worked with Veterans United for 3 transactions now. Each time has been smooth and a great experience. The customer service is top notch! They kept us in the loop through the whole process. Submitting info and reviewing docs is super easy with them. Our loan team was a call, text or email away and they actually respond when you contact them, usually within a few hours!About 8 months ago VU sold our home loan to one of their competitors. The competitor then offered to refinance us the next month since rates were so low, so we figured why not. At the same time our home owners insurance renewed and had skyrocketed so we got different insurance. The competitor could not get this new insurance updated in the loan paperwork even though it was submitted multiple times to them. A couple of months into the process with this competitor, they assigned to us a customer advocate since it seemed no one was able to get the paperwork done properly. We sat down with 2 different notaries to close our refinance with this other company over a 4 month span. Both times the notary was sent the WRONG paperwork (and not the same as the closing docs they had sent to us, which were correct!) to have us sign, resulting in a payment that was over $250 more a month! Needless to say, we weren't agreeing to a payment that didn't reflect what it should have been, so we didn't sign. After the first notary came, we completely lost our faith in this other company so we contacted Veterans United to see what they could do. Then it seemed like things were going to get fixed and completed with the competitor so we gave them a chance to get it done. After the second notary came with the wrong paperwork again, our customer advocate wouldn't even return my calls! VU finished things up a couple of weeks later and we were ready to sign.Of course Veterans United got the job done and it was smooth and painless! I see why Veterans United is rated so highly by the BBB and the competitor is not. I truly hope we never have to deal with this other company again! We recommend Veterans United to any veteran looking to buy a home or refinance their existing loan. Thank you Veterans United!!

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

The whole staff was great. They made the process go smooth and effortless. I would recommend them to anyone who is looking for a great team to work with.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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