Rob and his team were totally devoted to making sure everything was handled properly and quickly as possible. They got our loan approved when another mortgage company couldn't. They even sent a notary to meet with us when we were out of town!! Talk about service!!
We recently went through the home-buying process, and while it was a challenging journey with our builders, our loan office team at Veterans United was the absolute dream team. From start to finish, they went above and beyond to ensure that everything on their end was handled smoothly.The communication from the team was consistently clear and timely. Anytime we had questions or concerns, they were quick to respond and always provided thorough and understandable answers. The customer service we received was exceptional; we truly felt like a priority and that they genuinely cared about making our experience as stress-free as possible.Reliability was another standout quality. Despite the hurdles we faced with our builders, the loan team maintained a steady and professional approach, which provided us with the peace of mind we needed during this stressful time. They stayed on top of every detail, ensuring that there were no surprises along the way.We are incredibly grateful to have had such a dedicated and supportive team by our side. Thank you, Kevin, Caytlin, and Jenny, for your outstanding service and for helping us navigate this process with confidence. We highly recommend Kevin to anyone in need of a reliable, communicative, and customer-focused loan team.
I didn't see a review/comment option for Melissa S. But, she gets a 10/10 too! Thank you Melissa for always answering my questions, providing guidance and feedback, and being so quick to respond. To Daren and Daren's whole Team: 10/10, everyone: Thank you so much, sincerely, from the Asmar family.
I can not say enough about how great my team was!! From the beginning to the end they took amazing care of us!!! 10 out of 10!!!
Matt is supported by an awesome team able to cut through the bureaucracy!
10/10 recommend the team I worked with. The went above and beyond to get my loan closed on time, which unfortunately became important when the seller began to create interesting situations. I loved that I could text them, and knew the messages were being seen by both. The app and website were easy. I have used the VA home loan 3 times and have had two IRRRLs (alongside multiple conventional funding options). This was the simplest transaction I have had.
Job well done !
Have done multiple VA loans and Allison and team are by far the best.
I love the honesty from the Veterans United team. Thanks for your help.
Veterans United was fantastic! They were with us every step of the way. They stayed in touch and answered any questions or concerns we had. We would highly recommend this company!
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From credit repair, to the loan process and everything in between.Veterans United delivered superior service during our home buying experience. It truly felt like we were working with friends. We had an amazing team and they were our biggest cheerleaders!
This has been an awesome experience. I would be happy to recommend someone to this team.
He helped me achieve what I didn't think was possible! I'm so grateful for him and his team! I'm now a home owner because of him. His customer service was great as well. Any questions I had, if he didn't know the answer he got me the answer ASAP. I'm truely thankful.
