Worst experience I’ve had with VU.
I have had several loans in the past which went much smoother and much faster.
Response from Veterans United
Thank you for sharing openly and honestly with us, Brian. We understand that the process of buying a home can be discouraging at times. For that reason, we are always looking to support your customer experience with excellent care. If you feel there were ways we could have better handled the process, then please give us a call to share more. Our Client Advocate team is always eager to listen and take action whenever possible.
I will definitely recommend Andrew to other people and friends
I was so thrilled with the whole experience. I have purchased a home in the past and refinanced a few times but the process with VA was by far our best experience. I will not hesitate to reach out to Brianna in the future if we purchase another home or refi. She and her team were a joy to work with.
Overall, I give Veterans United a top grade of A+ or five stars, you get it. They love vets and it shows. They work tirelessly to give back what they feel the vet deserves. Well, this veteran appreciates this and I am proud to have my mortgage with Veterans United.
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From the day we decided to look at buying a house, Veterans United helped answer all my questions and concerns with the VA Loan program. They helped me from start to finish with the numerous questions I had. The support center was very helpful with all the moving information and discounts for veterans. Veterans United allowed me and my wife to get into a home again.
The professional staff at Veteran's United made our home buying experience a very comfortable one.. They were very informative, easy to get in touch with and kept us abreast of everything concerning our loan from beginning to end. Thank You!
Very easy they made the process very convenient and simple to do
Keep up the good work!
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Experience first-hand why 368,037 homeowners give us a perfect score!
Do what your specialist tells you and things will go fine.
Brian was receptive to my intentions and incredibly knowledgeable, especially with the VA loan process. Elizabeth was able to solve problems that I was certain would delay closing, but she did it! The whole team at VU helped pave the path towards my financial goal through my refinance!
Veterans United Home Loans did an exceptional job in assisting myself towards homebuying. The entire team from Josh Kaplan to Jake Walker, and Brad Hoefelman went above and beyond to assist myself. They were not only knowledgeable, but were readily accessible to educate, and answer any questions I might have had. As a homebuyer or anyone considering buying a home, you know how important it is to have a solid team in the process. A solid team that is accessible and working with you in your goals towards home ownership in any type of market is just as important as the home you choose. I could not have been assigned a better team than what I had in Veterans United Home Loans. As a first time homebuyer in the sellers market I was in, they made the process seamless, and helped me immensely. This team and Veterans United Home Loans have the capabilities to be equally beneficial to a first time home buyer and those more experienced. More importantly they have that capability to do so in any type of market. Because of my experience, and without any hesitation, I highly recommend.
