Matt and his team helped me and answered my questions no matter what time and how many times I called. They made my experience very easy..
Great company, excellent agents who will go the length to help Veterans.
I wouldn’t recommend to others as VU is a hassle to deal with. They will question every cash transactions as well as any legitimate work bonuses.
Response from Veterans United
Duc, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
From the very first contact andbthrough the entire process we felt welcolmed and informed. Everyone was very accessible qnd pleasant. They made the experiwnce a bit less stressful.
The gifts were nice too!!
Veterans United walk me through the process and kept me informed throughout. They truly looked out foe my best interest. I highly recommend them to any of my veteran brothers. CHEERS TO YOU VUHL!
You will not regret using Veterans United. It is a great tool to get you the best team to get you started on your home buying journey. I learned so much along the way. Be sure to keep your loan officer updated because that person is a major part of your team. Their goal is to get you approved. I don't think I could have asked for a better team. Julie, Whitney and Babs, I love you guys!!!
I can't believe how easy this was!!
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Veterans United was professional. The team that we worked was extremely friendly and took great care of our loan. They stayed in touch and tried to make sure we stayed on target.
OUTSTANDING STAFF! GREAT EXPERIENCE! I HIGHLY RECOMMEND VETERANS UNITED FOR YOUR HOME LOAN!
Very easy process.
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I would HIGHLY recommend Veterans United they are not only professional and extremely friendly, but they are with you every step of the way!!! This was the best home buying experience we have ever had! Not only did they go out of their way to make the process easy and seamless, they took the frustrations out of this process; and if I was concerned about anything they would explain and calm any fears or concerns. They helped from getting prequalified, to helping with the real estate agent, to getting the loan, insurance, and even helping with moving in. I can’t say enough positive things about Veterans United!!!!
They do a Wonderful job of holding your hand and getting things done in timely manner.
Kyle Kroll was attentive and responsive once it was understood that we value personal interaction and not just an interminable and frustrating task list. In spite of the things that frustrated us and the 4 months it took to refinance, Veterans United did what they said they could and we never felt manipulated or mistreated. Would likely recommend but would definitely let others know what to expect.
VETERANS UNITED KNOWS VA LOANS, THEY UNDERSTAND HOW AND WHAT TO LOOK FOR. MY LOAN TEAM, JOHN PARKER DID AN AWSOME JOB KEEPING ME IN THE KNOW, ASHLEY PANTALEO HAD EVEY ANSWER I NEEDED, MARTY OETTING THE CREDIT CONSULTANT KEEP ME IN THE RIGHT DIRECTION WITH MY CREDIT REPORT AND KNOWS HIS STUFF. THE HOLE TEAM WAS FAST AND PERCISE WITH ALL THE PAPERWORK. I RECOMMEND ANY VETERAN WHO IS UNSURE WHAT THEY WANT OR KNOWS WHAT THEY WANT GIVE VETERANS UNITED A TRY THEY WON'T DISAPPOINT.
VU made our first time home buying process, easy, stress free and a great experience.
