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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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4 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Give Veterans United a call, you can't go wrong. They are here to help. They turned our dream into a reality. All I can say is THANK YOU, THANK YOU, THANK YOU.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

I enthusiastically recommend Veterans United Home Loans! From Jason Bals (Home Loan Specialist), to Megan Strascuk (Transaction Coordinator) to the easy to navigate /all inclusive website (MyVeteransUnited) the process of refinancing my home loan was seamless! All communication with Jason and Megan was prompt, effective and clear: All email inquiries/telephone contacts were answered immediately, or within minutes! This was my second loan with Veterans and Jason; (my 7th home loan in my pathway in life) and Veterans was by far the best experience that I have had: So good that I am recommending my daughter use Veterans, Jason, and Megan for her first home purchase! That should say it all!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

2 out of 5 Stars

VAHL needs to choose and reverify its appraisal partners.

Response from Veterans United

Ernesto, Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. We thank you for your valuable feedback and thank you for your service.

5 out of 5 Stars
Would Recommend

This is the second time I've dealt with veterans United and they are an outstanding company. What they tell you is it going to happen it happens pretty much just like they say there's no surprises no hidden fees everything is exactly what they tell you on the phone on the paperwork no deviations and if there was any concerns or you thought there might have been a deviation they would Rectify it immediately

headshot image of Caleb Choate

Loan Officer: Caleb Choate

NMLS# 1997373

5 out of 5 Stars
Would Recommend
headshot image of Shane Bratkowski

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars
Would Recommend

I was very happy with this company and would highly recommend using them. We will use them again if need be.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

My realtor was very impressed as well and she has Veterans United in her dossier for future clients in need of a mortgage.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Presley and her team made my refinance hassle free. Very supportive and they walked us through every step. Made sure we were aware of each step all the way through the process. I recommend Veterans Home Loans to everybody I talk to.

headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Tegan Weimer was a pleasure to work with, she was always friendly, attentive and knowledgeable. She was quick to respond to our telephone or emails.

headshot image of Benjamin Long

Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

If your a veteran you will love to work with veterans united they make very easy to get your loan finished like they did for me.

headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

All I can say is they are the best!!!! they will do ALL they can to get you approved and will work with you to the end. they are highly recommendedJessie 2020-2021

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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5 out of 5 Stars
Would Recommend

Veterans United was awesome to work with. Very knowledgeable and helpful staff that kept me informed on all the phases of the home loan.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

I have never had such a pleasant time buying a house. We were done in good time unlike a recent experience we had with another loan company when we sold our previous house. THANK YOU ALL!

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Extremely great experience

headshot image of Kaitlyn Genereux

Loan Officer: Kaitlyn Genereux

NMLS# 1948832

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

If I had a question or concern it was addressed before the end of the business day.
I needed to contact Allie several times and each time she was a true professional and made me feel at ease and comfortable with the process. I was always updated and was told what was happening each step of this home purchase journey.
Highly recommend!!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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