Absolutely awesome team. From the beginning of the process right through the closing, everything was handled in a professional, efficient and friendly, manner.
Well done Veterans United!!
Jeffrey Freitas
Army
The communication was awful. Everything moved slower than pond water. No matter how many times we called (neither Tony nor Garrett ever answered the phone) or emailed, it took angry words and threats of dropping the company before anyone responded. Then when we asked for a clear channel of communication, they never followed through and it was back to emails and voicemails to get ANY updates. It took over 3 months for our refinance to go through. Just plain awful.
Response from Veterans United
Jacob, thank you for taking the time to share your valuable feedback. We invite you to connect with us further. Discussing your experience and providing expert advice on various lender options is part of our commitment to deliver outstanding service. Your client advocate team is available to you at any time to assist. Thank you again for your service.
Veterans United had my best interest at heart and has never failed me and my family. Of all of the companies I have ever dealt with (including non-mortgage companies) they are my favorite.. hands down!
Veterans United is a top notch outfit from start to finish. They take care of us veterans by providing a honest, expedient service to our financial needs. I highly recommend them.
In the past while searching for a home I had issues with companies I could not trust. Veterans United has no hidden agenda. They do exactly what say and offer you the best options for your situation.
Utilize the efficient to do list on your Untied Veterans Home-loans account. I feel this system really streamlined the homeland process.
I would recommend the staff and agent to any one I meet.
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