Got a really good rate, we where able to close in about a month. Unfortunately lender wasn’t available much after working hours so we where left waiting to
Finish simple tasks. There was things missed on our paperwork that would have cost us more money at closing. They don’t work with your realtor so you will be a middle man.
Response from Veterans United
Thank you Brandon for your feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
United Veterans entire team made the process of buying a home easier. I would recommend them to all veterans looking to purchase a home or refinance. Britany, Julie, Zach and also Doug were a great team to have along side you during the buying process. I loved the portal where you get messages of To-Do list and you upload all documents. Keeps everything in one place.
I would be remiss if I did not mention Aron Cowsert and Ashley Newton and the service they provided my family. On behalf of Ashley I believe her proper title is Loan coordinator and she was all of that and more. My wife felt comfort and compassion having someone she could call up in seconds to have questions answered and not be pushed along to a full voicemail box which was our experience for weeks prior to reaching out to Veterans United. She was incredibly nice and helpful never once showing anything but a positive attitude and complete professionalism.As for Aron I would not be at this point nor have bought a house if it were not for him and his expertise. I was almost certain this process would be dead in the water with regards to certain problems that arose early, I was sure we would never purchase this house. He also gave me clear picture how to easily and quickly move past these obstacles and I owe him a huge thank you for getting this ball rolling. Great work, great company, great people. Being in the military we anticipate more moves in the future and you have gained a life long customer.
Your VA loan benefit is one of the most powerful tools you have earned from serving your nation. We are a retired Marine Corps family, and this is the first time we have used a VA loan, even though we had purchased a few homes in the past through our many duty stations. Veterans United made the process from pre-approval through underwriting and closing a seemless and organized process.
Veteran's United Home Loans is an amazing company to do business with and I will be using them for any and all of my home buying needs from this point forward. Keep up the great customer service because you show how home buying is easy and how it should be done!
It was amazing the ease of communication between myself and my loan team. The texting capabilities was a life saver for quick questions with my team.
I highly recommend Levi Brugger, He won't let you down and will be there through the tough spots.
I was skeptical at first, but Veterans United made the home buying process easy and I would recommend them to anyone!
It’s great to work with a bunch or professionals like the team at Veterans United Home Loans. Thank you guys! I felt relaxed, yet informed throughout the entire process. No question too small with high speed response time. Great job team! You are the best!
I really enjoyed this home buying experience. Sam and his team made something that is considered so stressful, so easy for me to understand and be a part of. Hands down, that was the best part for me.
Very reliable and efficient. I highly recommend this company to assist you with your home buying experience.
Thank you to my loan team for helping me better understand the home buying process and the difficulty underwriting brings. Underwriting was terrible. As a retired veteran with more than 20 years of service, I have never had to explain myself to the level underwriting requested. VA loans are currently 100% guaranteed and for underwriting to request some of the asinine information they wanted made me realize that once I left active duty, my service to this country meant very little in the sense that I am retired and no longer active duty. While I would recommend active duty service members to VU, I will not provide an exclusive endorsement of only VU.
Veterans United guided us through the loan process from beginning to end. The best experience of purchasing a home ever!
