If you’re wanting to refinance or purchase but have no idea where to start, look no further than veterans United. The ease and speed by which my refinance was completed was absolutely astounding.
We had a positive experience with Veterans United. The process had it own bumps, specially when the appraisal was less than the seller's asking price. But Veterans United made sure that the asking price was valid and fair on our part. Will totally recommend.
If you are a Veteran and are looking for a home, I think you would be doing yourself a disservice by not looking at Veterans United. They just get it. As a first time homebuyer and the many nightmares that we have seen when it comes to homebuying, our experience was the exact opposite. We went in a ball of nerves and remained that way throughout, but the team at Veterans United made this so easy that my wife and I are still in disbelief that we are in our new home so soon, and it wasn't as stressful as other stories that we have heard.
Thank you Veterans United for being our partners in this process!
The entire team of people that guided me trough the home buying process.
I would like to Thank you all.Darren Muncy
Veterans United is the best in the business.
They surpassed my expectations in every way and made my dream come true.
Especially my loan officer Travis Ward - that man is a superhero!
This was my second property ,mortgage VA loan from VU. I experienced the smoothest, friendliest, most honest, and most efficient service of any loans ever in my life at Veterans United. I have done about 15 property residential loans, so I know what great service is.
The experience my wife and I had with Veterans United was not very pleasant. If you like to be ignored, misunderstood or have your integrity questioned, you will have a great experience. I hope in future sensitivity training is administered to the team that somewhat assisted us and they will do better by the next family they serve.
Response from Veterans United
Trenton, Thank you for this feedback .We understand how the home buying process can get stressful, While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future.We strive to set the proper expectations and proper communication with your loan specialist. Thank you again for your service.
My entire team was extremely knowledgeable, helpful and seemed to genuinely care about my home buying needs! I couldn't of asked for better experience.
