Overall experience was good, and the mortgage team was very helpful and explanatory throughout the home-buying process. However, there were some documents that got missed/didn't get sent over to me in time, and our closing got pushed from a Friday to a Monday due to a 3-day waiting period pertaining to the final appraisal review. Aside from that, I would recommend.
The apps makes everything so convenient.
The entire process was rapid, taking about 35 days from the initial offer to closing. It was done entirely online without needing to visit anyone's office. I recommended Veterans United to two of my coworkers, who are relocating back to the United States this summer.
This process was made so simple, smooth and easy by my team and I cannot thank them enough for it!
Everyone was friendly, punctual, and made the process as smooth as possible!
I had a great experience with Tyler Oakley and his team. I would and will recommend.
All involved were great helpful and very professional. I
Alex and his team were exceptional in their help finding and buying this house. The referral to Rob, the real estate agent was amazing. Both guys helped us every step of the way with the help of their teams and we would highly recommend this to anybody.
Devin Cott and his team were incredibly helpful in assisting us with everything we needed. This is our first house, and the process was long, but Devin never gave up on us. Thanks so much for y'all's help and support.
Jon and his team did an outstanding job. Right before closing, I could count on them with correct fast information. When I need them to respond- they did without hesitation.I appreciate the team and especially Beau.Thanks,
Brent
Made the process easy.
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The process was smooth and Brian and his team members were very helpful. This is a very professional, knowledgeable and hardworking team. They were always there for us and very responsive to our needs and concerns. One thing that could improve is the way the repairs (in our case - the septic distribution box repair) requiring permits with escrow holdback is dealt with. I would suggest that the holdback amount should be determined in light of the required repairs indicated on the permit issued by the appropriate authorities. The initials bids submitted by the buyer/seller could be based on what vendors are telling the buyer/seller and not based on what is required by the appropriate authority. Therefore, once the appropriate authority states the requirements in the permit, the buyer/seller should be allowed to withdraw the bids and submit new bids based on the permit. This prevents the buyer/seller from unnecessarily paying more into escrow than is really necessary. Requiring more of an escrow could also prevent the buyer/seller from closing in a timely fashion due to lack of resources that should not be required of the buyer/seller in the first place.
Aaron was amazing and made the process so smooth and easy. He was our life saver!!! We appreciate him so much.
Veterans United Home Loans worked with me from the first moment I contacted them to the very last step. They explained every step and were easy to get a hold of if I needed them for any reason.
