Everyone was ok with email responses, they always got back to me when I had a question. But they NEVER gave me any info when I needed it. Like I wasn't supposed to bring any money to closing. Then I was. Then the amount to bring to closing wasn't correct. The only real help I had was my real estate agent. Working with your company was a real hassle. But totally worth it because we are in our home.
Thank you VU for all the hard work and making this first time home buying experience a smooth ride. :)
Second time working with Veterans United. I’m very pleased with the communication, professionalism, and overall experience with VU!
I had been looking for a Home Loan service and a friend of mine recommended Veterans United. I did my research and decided to go with Veterans United. Not knowing what to expect, I’ll have to admit the Sarah Sauro team was there for me. I had many questions at different times and they were all answered professionally and quickly. I would highly recommend Veterans United to my fellow Veterans.
The online process was easy. Our loan specialist Nate Bitner was a great communicator and helped us every step of the way.
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Veterans United provides the utmost service to veterans and their families. They have an amazing team especially MARK MANOS who guided me from start to finish. The loan process is smooth. They gave me the best rate compared to other lenders and the BEST SERVICE. I highly recommend this team!!!
Outstanding from start to finish, my second mortgage through VU and it was as easy as the first time.
Rates were great, refi was handled by great people resulting in a great experience.
Just a simple thank you for making this process so simple and user friendly. I would recommend Melissa and her team to anyone interested in a home mortgage. Thank you again.
ALBERTO AND HIS TEAM ARE FAST-AND ALWAYS KEEP YOU UP TO DATE ON WHAT IS GOING TO HAPPEN NEXT
The entire experience was quick, professional and somewhat enjoyable considering the circumstances (recently divorced and moving criss country with two dogs).
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The entire team was amazing to work with.
The process was very smooth and fantastic communication from the whole team.
If I buy another house, terrains United will be our first call.
Great job, thank you
Best financial decision I could have made for my home loan choice!
