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My only issue was the way the interest rates were disclosed and VU isn't unique in the way they do it. Like I said, I like all my info laid out, and I didn't realize that the interest rate was already bought down which skewed my numbers. Also, our previous lender was better about how they locked the interest rate. This one felt more trap like.
However, the people I talked to were all very personable and I'm really happy with how fast it went. I didn't know you could even close a house so quickly, and if the stuff that wasn't in our control was quicker, I believe Ben and Jim could've kept up. They were great.
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Jen has been so awesome to work with. Her genuine personality and professionalism, and her ability to connect is very special that you do not find in others. From the moment we spoke, I knew Jen had our best interests in mind and ensured we got the home we loved and dreamed of. From the Poblete’s, we’d like to thank her and her team so much for their tireless work and efforts. We know they worked hard for us. And we are very lucky to have her as OUR Loan Officer!!!
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Really Good Experience !!!!
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I received great service as a first time home buyer!
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overall everything was most excellent and quickly handled.
you seem to treat veterans with priority care and understanding.
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Everyone made sure that I was taken care of, and had my back through every step in the process of buying my first home. I couldn’t be more appreciative of the hard work that went into my home loan. Thank you guys so much!
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Honestly this whole experience was as stress as it could be. It seemed like everything went quick and easy. I never felt out of the loop and really felt like I had a team that cared about me. I would recommend Veterans United to all that qualify for this service, including my parents. Thank you everyone for assisting me with getting my new amazing home!
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Veterans United & my personal homebuying team, you guys rock! Thanks for helping to make my homebuying dream come true!
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