Make sure they understand what you need first off. Then ensure they keep you informed of any changes. Plus be prepared to pay a bigger down payment then expected. We got down to the last minute before the house we wanted was sold so we were left with few options.
These guys went above and beyond for me! Available through calls, text, and email so you can get into contact with your team when you want to. If you are a veteran I highly recommend using Veterans United when buying your home. They will treat you like family.
Our team of Nick and Haley was amazing! Quick to respond to our questions throughout the process. We could not be more pleased with the process and how our team worked for us. Previous Re-Fi experiences have moved us about from one agent to another making the process confusing and frustrating. This experience was completely different, one team throughout the process. We would highly recommend Veterans United.O. Kip Rummel
CW5, US Army (RET)
Working long distance with Veterans United was new to me. The Honolulu loan specialists and their computer set-up for handling my loan request from Maui worked for me. I would like to thank them for their patience and timeliness in working with the Maui businesses contracted to assist me in finalizing my loan.
Thanks to Brett Peters, Gwen, Tegan and Pam were amazing. Thanks again for all you did.
Sometimes didn't know what was going on and kind of in the dark. Weird family transaction
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As a veteran family, we have used the VA homebuyer certificate earned with my husband's and my own military service. We were extremely impressed with the way that Kyle and his team handled our loan. Veterans United provided the best service we have ever experienced with a VA lender. We closed escrow quickly and felt supported throughout the process. We have and will continue to, recommend VU to our friends and family, they are simply phenomenal at their work and we are so very grateful!
Other than the underwriting process the whole experience was outstanding.
As you begin your journey ask questions, as many questions as you can think of. Ask for clear direction and familiarity of state regulations with your loan officer. Please do not settle for what may seem as mediocrity, this is your home and your loan team should treat it as their new home as well. If you are not satisfied with your service as for assistance.
My loan team did a fantastic job, they were always helpful and professional. Their charisma and enthusiasm was genuine. They always did their best to make themselves available as much as possible and when you’re buying your first house that is extremely important.
