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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,804

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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5 out of 5 Stars
Would Recommend

From the initial contact to after closing, Mike and his team were there for us. Every mortgage is unique, and Mike helped us work through and navigate our specific situation. We would not have been able to complete our loan without him. The VU app was indispensable, and it allowed us to review necessary documents and sign when we needed to do so. Aaron guided us in the initial steps, Megan managed the process and communication, and Mike brought everything together with vision and professionalism. Thanks to each of you and all the folks at VU!!!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Vanessa Meyers

Loan Officer: Vanessa Meyers

NMLS# 2452468

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

I thought both Danielle and Mason and the whole team at veterans United was amazing. Any glitch we had they helped move along quickly I would definitely recommend veterans to anyone looking forward to buying a home

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

I’m really happy that I went through VU. As a first time home buyer, I was nervous about taking such a big step but I couldn’t be more satisfied with the result and the team that helped me.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

4.5 out of 5 Stars
Would Recommend

I just wanted to say thank you to everyone on my team. They made this process as fast and easy as possible and Rylea and I appreciate it a ton! Any questions I had where answered very quickly and it was a smooth ride from start to finish.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

This is not our first rodeo with Veterans United - but with each home purchase comes its own special challenges. Tim worked great with our agent and us. Constantly keeping us informed and helping whenever we felt lost and unsure of what to do. He made the process smooth and easy and took as much stress off our shoulders as he could.
Ms. Suzann helped us towards the end with underwriting I believe and she too, had the utmost patience with us during our 2200 mile move. The staff / team of people here are truly amazing. They were probably the best part of this entire move.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
Photo submission from Renee J.

My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Very smooth and outstanding

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4 out of 5 Stars
Would Recommend

Veterans United quickly acted upon my request to refi my home. Mr. Magasmen and Mr. Chiles was very professional and up front on the steps that will be taking place. My only complaint would be the amount of money that was taken from my equity. The refi process kept being delayed due to no fault of my own nor Veterans United. Overall I'm very satisfied with the services I reeived.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Deborah H.

This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Great experience, team was very helpful, knowledgeable and always available! Great communication!!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

We are very happy with all services that were provided by Veterans United we are thankful for the opportunity to work with such a great team look forward to the years to come when we work with them again thank you

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

More Reviews

See all 412,804 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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