Was an easy process from the first phone call to closing. Was concerned about receiving a personal touch working with an online, not in person transaction. It was a wonderful experience made easy with the portal for signing and document review, the phone calls when needed where we heard the voice of a live person, and the responsive follow up with emails as needed. Overall an excellent experience!
Such kind customer service and I really felt like they were looking out for my best interest and not just trying to close the deal like most other companies do.
I have no comments other than they are as good as Rocket Mortgage. Have had both,
The process with Veterans United is extremely easy to complete online. From the very beginning of starting my loan I received a phone call from Jared in less than 12 hours. I then did the most uploads with the assistance of Courtney. Courtney was very fast at responding to anything that needed extra attention and helped me tremendously! My loan started on November 16th and I closed on my property on December 22nd. Unbelievable and little to no stress at all. Kyle and his whole team are the absolute best in my book. I have already been telling everyone I know all about Veterans United!! Any future assistance I might need will be with Veterans United! Thank you to Kyle’s whole team!
Veterans United Home Loans is truly the best I have come across! The ease of discussing options with above average loan officers who truly care about you and work diligently to close on time. I would highly recommend Veterans United Home Loans to civilians and especially Veterans for your home purchase or refinance needs!
Chance and the folks that work with him were outstanding! They worked hard to get us the loan in a short amount of time. Chance was extremely quick to respond to all our questions and took time to explain.. highly recommend Chance and the team to anyone looking for a loan!!
Thanks Chance For all the work you did for us... ????
The thought of buying a home is somewhat Intimidating because of having to expose your life history to total strangers. Titus Zeigler did not need my life history be only needed my cooperation in providing him the most significant , informational documents that he requested. When he asked for something I gave it to him. We were a great team, he asked , I provided. We are now living in our beautiful dream home. He did it for us, he can do dor you..ask for him by name...Titus Zeigler.
Veterans United Home loans process makes it as easy as it get. Not just saying this (5 stars)
Communication was excellent, the explanation of the process was good.
Website worked well.
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