There was a period of no communication, no return emails or calls for days at a time. During this time it was really frustrating.
Response from Veterans United
Hi Jesse,
I’m sorry you were left waiting for answers during your homebuying process. Going days without a response can be incredibly frustrating, especially when you’re trying to keep such an important process moving. I’d like to learn more about your experience. Please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Great experience 10/10 would recommend to any veteran looking to purchase a home
The process was long and the employees were helpful
I had a great experience with veterans United, Jason and Matthew went above and beyond. We had a home fall through 3 days before closing, but as soon as we found a new one they got things rolling. These guys are great to work with and we are very fortunate to have a team of knowledgeable professionals helping us along the way. Could not be happier with the process and how streamlined it was. This is our second home purchase with veterans united, great work guys.
Justin ...including the entire team that helped us get where we needed to be was amazing and outstanding explained everything and made sure we understood everything as we went moving forward. All of them are asset to the teams and companies that they work for and with. I would absolutely would recommend anyone to work with them. Justin and the entire team Thank You so much for everything and the time you invested in our family to make us Homeowners.
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the whole veteran united team work so well and efficiently together that made my loan and home buying process seamless and easy for us to walk thru.
What a pleasure it was to work with our great team of people at United veterans! They went above and beyond our expectations. We would highly highly recommend them.
We needed a home fast, and were moving from out of state. It wasn’t a problem for Justin and his team! Every day, no matter what questions or concerns we had, the entire process was smooth, the team was always kind and approachable, and I never had any doubts we were in good hands.
I would recommend veterans United to any all prior and active military. The home buying experience with Veterans United is easy and stress free. The teams are great and it's always a pleasure working with them.
Very helpful and quickly done.
Great experience
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Colin was great.. He kept everything on track!
Tyler was always professional and Prompt with the process and any questions I had. Great experience, Thank You
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
Brent and his team were absolutely incredible! Answered all our questions and concerns immediately.
These guys had a team that helped me every step of the way. It was a long process, but easy. Thank you, Veterans, United for all the help!!!
