Everyone was very knowledgeable and always available to answer questions. They also responded very quickly.
Our loan office and staff were great and always kept us informed as the progress moved on.
Smooth, quick and easy process. I must give a special Thanks to my loan officer Blake because he was patient with me even when I was indecisive. I literally contacted him randomly after starting the process about 1 year and 4 months ago and said hey I want a house now and he picked up right where we left off and got me my home in less than a month. I don’t think it could get any better than that. I would definitely recommend my team to my friends and family.
Great experience 10/10 would recommend to any veteran looking to purchase a home
Everyone was fabulous. This was my first home purchase. As a female veteran I'm frequently not counted as worthy of my benefits. Absolutely no one at this company made me feel badly. The teamwork between your group and my realtor definitely met my Navy standards. Thank you all so much.
Colin was fantastic from start to finish. I originally planned on going with another lender, but Colin’s responsiveness, availability for questions and communication between Colin and both myself and my realtor separated Veterans United as the lender that earned my business 10/10 would recommend Colin and Veterans United to any veteran looking to buy a home.
I had a great team
Justin Darr was fantastic to work with. He made this the easiest home buying experience I’ve had yet!
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I had another great experience with veterans united. This was the second time I have gotten a loan from veterans united
I would recommend veterans United to any all prior and active military. The home buying experience with Veterans United is easy and stress free. The teams are great and it's always a pleasure working with them.
I want to say that Aaron, Colleen, Marty, and Hope were AMAZING people to work with. As first time buyers, we were shocked how smooth the process was. They communicated really well with our agent, with us, and made things super easy to understand. Also, along with our agent, they did everything they could to make sure to have things within our monthly budget. By far the best group I have ever worked with. They are a stellar team! Would definitely have this team recommended for first time home buyers. 10 out of 10!
Great service and good communication at all times.
Julie is amazing. I was truly lucky to have her working with me.
The team from Veteran United starting by Tyler was extremely helpful and made things really easy for us, we really appreciated.
The only thing is that i could call and talk to tyler during the week ask if there's anything else I would need and he would hit me on friday 5 o'clock with a list of things that I couldn't do till some time the next week if he would of just told me in the being of the week it would feel so stressful waiting to get the answers he would need
Response from Veterans United
Hi Daniel,
Thank you for sharing your feedback. I can understand how frustrating it must have been to check in throughout the week, only to receive additional requests late on a Friday that couldn't be addressed until the following week. Buying a home is stressful enough without feeling like you're constantly waiting on the next step. I'm sorry the timing of these requests added unnecessary stress to your experience.
Clear and timely communication is so important throughout the loan process, and I appreciate you bringing this to my attention. I'd welcome the opportunity to learn more about your experience and address any concerns you may still have. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The whole team was amazing and very helpful! They made this process so much easier for me.
Check list must be updated to prevent any confusion with money allocations
The team that helped me through the home buying process was amazing! I was beginning to think that I was never going to find a home that fit me and that it was not going to become a reality of owning my own home, however, through everything the team that I got connected with was there for me the whole time every single step of the way encouraging me and reassuring me that this was going to happen and it did!! I found a great little place and my team really came through for me to make it mine!!!
😊 thanks
The team working with my loan was simply exceptional. They were easy to reach with questions and answers were spot on as well as prompt. Their web site is easy to navigate and loan status is kept up to date.
