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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,633

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

My team at Veterans United are hands down the best I have ever worked with! From initial contact to finding the perfect homestead, to closing and signing the contract, they were there to help every step of the way.
The online process was easy and quick, and took all the hassle out of the finance and our process.I’ll use VU for every future real estate transaction.
100%

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Thank you Team Veterans United. As a Veteran I can;t thank you enough for helping me navigate the process. Last night I spent my first night in our new home, thanks to Nick and the Team!

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

4 out of 5 Stars
Would Recommend

Lots of issues with under righting. Mark wasn’t the best, didn’t help answer most of my questions or when I needed help kept redirecting me to Tyler. Tyler was phenomenal, an absolutely outstanding helpful person and because of him I’d recommend veterans united

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4 out of 5 Stars
Would Recommend

One downside was, as I was traveling to see the house. Paige Burnett had contacted me informing me that she thought the house was pending. Totally took the wind out of my sail. I almost turned around and went back because of that. Instead I thought I would cross check with Kimberly Taylor who informed me it was not. I had looked at so many houses that I liked but were “Pending”. So to hear the “P” word again was very disappointing. Long and short, if you don’t know don’t say it. Thank you.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

I’m full of tears of joy right now! Thank you Allie for keeping in touch with me and watching the rates. Thanks for your quick response and getting our loan refinanced to a lower rate. You and your team made this process easy and smooth. You saved us A LOT of money, honey!!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

I purchased a home from across the United States, in a different timezone, in a hectic work environment, using a POA with my fiance to make this happen. None of this would have been possible if we did not have this team. When I say that everyone on this team came up to bat and HIT - I mean it. Nobody missed, nobody dropped a ball, every T was crossed, and every I was dotted. The team was receptive to my work schedule and we worked together well as if we had worked together before. A truly rare team of extreme competency, diligence, and absolute grit. I'd go to war with these folks.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

The team was great!!
They made my first home purchase experience super easy and stress free! Look forward in working with Shawn and his team again in the future!!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Bueno? Bueno? Its the Aguilar's here. We would just like to thank the whole team that made our dreams of owning a home a reality. We can finally call a place we own our home. Matthew Dick is a top notch real estate agent that made the process smooth and easy. Communication was never an issue with Matthew. Candace and Hayley made sure we were educated every step of the way and kept us informed. We could not be happier with their service to veterans like us through the long days and nights. Cheers!-The Aguilars

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

4.5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Veterans United was wonderful! Great experience and showed they really care about the veterans! I had a bumpy financial past, but they saw the potential in me and took me under there wing. Thank you Veterans United!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

0.5 out of 5 Stars

get rid of reed

Response from Veterans United

Hi Juan,
I’m really sorry to hear about your experience and I appreciate you taking the time to share your feedback. It’s important for us to know when we’re falling short so we can address it and improve. I’d really like to have our Client Advocate team take a closer look at what happened here and see if there’s anything more we can do to help.

If you're open to it, please reach out to us at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to contact us anytime.

4 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

I was hesitant about VU at first. I felt that whenever I googled VA loans I was bombarded with VU advertising and that I would most likely have an okay at best experience. I was very wrong about that and I had an amazing experience with VU and I feel I owe that all to the amazing loan team I had the pleasure of working with. Anne Kuster was an absolute dream and got us to the finish line in record time (even with an ROV) and I already know who I will be contacting when it comes time to buy another home in the future. I cannot thank them enough for their commitment to their work, their knowledge, and their willingness to get you into a home.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

3.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars
Would Recommend
headshot image of Marina Chiodini

Loan Officer: Marina Chiodini

NMLS# 2413165

More Reviews

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