We closed on exactly on the date we were supposed to close. Make sure you turn all the paperwork they need from you in a timely fashion and ask questions because they will help you through the process. Do not take offense to the underwriter asking for additional information, because they ask everybody.
Overall very good, lots of questions, but lots of help as well.
I would highly recommend Josie and Veterans United.
Easy to recommend
Chance Mullins and Shari Wooldridge provided outstanding stellar customer support not only meeting customers expectations, yet exceeding them. They made the entire loan process stress free in easily understandable terms without confusing jargon language setting customers at ease. Thanks again Chance, Shari for all your help and support!
FRIENDS COULD NOT BELIEVE THAT VETERANS UNITED WOULD HELP TO REFINANCE US BEING SELF EMPLOYED! WE WERE GIVEN A TEAM TO WORK WITH THAT REALLY WENT OUT OF THEIR WAY TO HELP US AND GUIDE US THROUGH THE WHOLE PROCESS RIGHT UP TO THE CLOSING. WE WOULD GLADLY RECOMMEND VETERAN'S UNITED TO FAMILY AND FRIENDS. THANK YOU VU MARK & BRENDA
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From start to finish the process was absolutely smooth. I remember making the online inquiry and speaking to Sam and feeling so nervous, but there was absolutely nothing to be nervous about. It took 3 days to fix my credit by 2 points and 1 week from the initial call to get my preapproval letter. It took less than 60 days to find a home and close.
I was extremely happy to get the loan. I got my dream house and they made it happen.
Response from Veterans United
Shawn, Thank you. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk anytime on your experience. It is our goal to use your feedback to improve the service for folks down the road.
Easiest home buying experience I ever had. Robert and his team were off the charts helpfully and took time to address any questions I had. Will definitely recommend these folks as often as I can.
