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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,330

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 417,330 unfiltered, unedited reviews

Starting on Page 589 of 13841. Return to Page 1 »

5 out of 5 Stars
Would Recommend

It was such a nice touch that VA sent a house warming gift- I don’t know who picked out the items but they were adorable- thank you so much.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

3.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Highly recommend doing business with VU. Great Team!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

1.5 out of 5 Stars

I was recommended universal property for homeowners insurance by veterans united. Needless to say my policy was suspended on day one and still is. Even though a check was sent out and the title company gave them the check number. Needless to say it's still suspended and will not be back dated. Hopefully nothing happens to the house while it's suspended. I contacted my real estate agent majority of the time to get answers.

Response from Veterans United

Hi Daniel,

I’m really sorry to hear about the frustrating experience with your homeowners insurance. That’s definitely not the peace of mind you deserve after closing on a home. While the insurance process can be tricky, especially with third-party providers, I can completely understand how concerning it must feel to have your policy suspended from day one.

We’d like to help get you in touch with the right people/company who can assist with this and figure out what went wrong. Please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into this further for you.

5 out of 5 Stars
Would Recommend

Definitely an amazing team to work with. It was an amazing and quick turnout and they helped keep a lot of stress off of my back.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

The entire team that worked with my family to buy this house was amazing. We couldn’t be happier with the service we received from them. I will be recommending you all to any of my veteran friends looking to buy a home.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Kimberly was outstanding! Will highly recommend her and Veterans United.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend

Shannon did a fantastic job. Whether you finance or refinance, Shannon is the one to go to for your loan needs.

headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Your Entire Team Is A+ #1!!!! Mark, Brittany, and Anthony made Everything So Easy, and I Could Feel That They TRUELY Care About Their Job and Us Client!!!!
Thank You So Very Much!!!!

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

2.5 out of 5 Stars
Would Recommend

While VU is a great place to start. When you do your refinance I would suggest looking into other agencies for a better rate. I felt like mine was still a little high when I refinanced with VU, and as a it was my first time refinancing I didn’t know I could look elsewhere.

Response from Veterans United

Hey Alec,

Thanks for taking the time to share your thoughts and experiences with us! I understand how frustrating it can be to feel like you missed out on a better rate, especially during your first refinance. It’s a big decision, and we always want to make sure our borrowers feel confident and informed along the way.

My team would love to hear more about your situation and help look into your experience to see if there’s anything we can do or clarify. If you’re open to chatting, feel free to reach out at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Veterans United is always helpful. I recommend you guys to everyone I meet that's a Vet. Keep up the great work.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

VU always has done a great job for me and my family and they are appreciated!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I been dealing with veterans united for along time because ofJosh Capron because he loves his job and very good at it and a good person. I feel I can called him my friend and I have never met him thanks to him I will always be a veterans united customer for life.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

More Reviews

See all 417,330 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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