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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,175

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

My experience with Veterans United was nothing short of extraordinary, and I wholeheartedly recommend their services without reservation. From the outset, the communication was seamless and efficient. Despite being on a tight schedule, with less than 30 days from initial contact to our move date, Veterans United surpassed all expectations. We received pre-approval within three days and closed in just three weeks. The Underwriter approved the financial aspects of the loan in an impressive two and a half weeks.Our realtor was professional and approachable, providing virtual tours and showing us three houses a day within 24 hours of our first contact. Once we submitted an offer, the process advanced with such speed and precision that it left us astounded. Our loan officer’s expertise made other loan officers appear amateurish. We were consistently informed about interest rates and strategies to find the best options for our needs.Amanda, our exceptional transaction coordinator, ensured I had no need to contact anyone else. She meticulously managed everything, coordinating flawlessly with the title company, escrow, HOA, and appraisal.Prior to contacting Veterans United, we were selling our home and experienced significant stress due to the inadequacies of the buyers’ loan team. This team seemed small and ineffectual compared to the powerhouse team at Veterans United. We faced multiple delays and had to extend our closing date twice. Initially apprehensive about the buying process, which is typically fraught with challenges, we were pleasantly surprised. Veterans United transformed it into a smooth and effortless journey. We simply buckled up and enjoyed the ride on what can only be described as the “Veterans United bullet train.”Having seen numerous commercials and advertisements for Veterans United, I often wondered if their services lived up to the hype. I can confidently say that they exceeded every expectation. This experience was so exceptional that it felt almost surreal. Perhaps I should try my luck with the lottery next!There were absolutely no negatives in this experience. I emphatically recommend Veterans United to anyone in search of a mortgage lender. They are, without a doubt, the epitome of excellence in their field.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend

Can't say it enough, Veteran's United is a winner and we are dedicated customers!!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Caytlin Whaley was a huge standout in our process. She was essential for clearing Underwriting due to my unique transition experience as I went into Retirement from Active Duty. I didn't see the option here but I would give here 10/10!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Seamless Loan Application and Approval
My Thanks to all involved

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

This was an absolute great experience! I have had previous home loans that took forever and communication was horrible. It was so refreshing to have such wonderful service and the app made everything so easy.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I love that everything was smooth and exciting. I have my dream home in less than 30 days. Wow

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Easily had the best service I could have asked for. Extremely fast and no issues with any paperwork or communication whatsoever. Each team member felt personal and that they cared. Regular check ins with me to see how was and always asking how they can assist us. Highly recommend.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

Everyone on my team was amazing and gave me so much confidence about buying a home again. I will make sure to send all my veterans friends your way. Corey, you deserve a 100 on the scale. Thanks

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4 out of 5 Stars
Would Recommend

Overall a great experience and one we will remember forever. Being first time home owners can be stressful and difficult but with all the help you get with the team provided from Veterans United, all that stress seems to melt away! Thank you all so much for the insight and support!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Everyone was very helpful! Matthew was readily available when I had questions. Both Melissa and Matthew were very knowledgeable and professional in their jobs. Melissa took the edge off home buying because she knew what needed to be done and got it done!!
Thank you all!!

headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend

The team’s overall aplomb throughout the process was on full display the entire time ive had the pleasure of working with them, i never felt pressured into making a decision, which was a huge relief, they were adaptive, reasonable, personable and overall a joy to work with!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

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5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Outstanding in every aspect, a seamless experience

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

So far I haven't gotten my new roof. As my realtor stated that it would be replaced

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

The best team ever, transaction went very smoothly. Answered all of my questions and made home buying stress free.

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

I never thought I’d ever own a home and all the times I doubted it, the team of people I had in my corner always cheered me on. Thanks to them, I’ve reached my goal and I am so very thankful.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Cassandra Harmon

Loan Officer: Cassandra Harmon

NMLS# 2456222

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

More Reviews

See all 409,175 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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