Everyone involved was very helpful and friendly and had no issues explaining everything every step of the since it was my first time buying a house.
The team that worked w/me made the entire process go smoothly. They were great at communicating anything I needed to provide, and took into account my sometimes hectic work schedule. If you are ready to purchase a home, Veterans United will get it done for you!
Most of the back and forth communication came from Torie Smith, the loan specialist. She was able to change my mind and choose Veterans United compared to other lending companies. I’d like to express my appreciation for how outstanding her role was, particularly her efficiency and dedication throughout this process. Having worked with different lenders, Torie was my go to person for any questions, even after working hours, she was quick to respond and very cooperative. Additionally, the team from VA Home Loan was great to work with, and I look forward to using this lending service again in the future.
Handled like a professional. Thanks!
Outstanding job, truly. She and her team not only helped lower the interest rate of my loan, but saved me money as well and that is a tall order to fill, especially in this economy.
Great communication and support throughout the process. Felt the confidence in the decision to purchase home.
I think the whole experience was really good and being able to do most of it online was super helpful. Though Mr. Landon could be in touch a little bit better. I understand people are busy but at least call back when you do get called.
Great team work! Some parts of communication was off but great group of guys working on the loan and throughout the whole process!
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The whole process is all new to me but k appreciate Evan and everyone working on this to make my Home Happen thanks for everything.
The entire team was a amazing, and put in far more effort than I had expected. Absolutely zero complaints.
This process was incredibly smooth and I could not be happier with the outcome. There was excellent communication throughout.
Everyone was great at Veterans United Brad's Team was great, Becca was there with answers when I didn't know which way to turn. Both Brad and Becca made sure we were able to get into our new home.
My ONLY concern would be the constant request for item already submitted. Not accepting screen shots for some items and not for others is counterproductive
