Amazing team! Super helpful, detailed and efficient. They are patient with questions and provide support in any area they can.
I have nothing but wonderful things to say about Veterans United! This was the most seamless, professional, easy to understand and user friendly thing I've done in a long time! I would absolutely tell everyone to use you all! At my closing I was so happy to brag on how wonderful my experience was! I also want to thank you for the personal sign. It was just another heart felt touch to a wonderful experience!
Pretty amazing things from Veterans United considering I initially saw from a FB ad. I filled out online questionnaire up until it asked for my SSN, so I dropped it. Then got a call from Luke the next day and long story short, typing this from our new home while sitting in the deck. This team easily puts your concerns at ease and research all avenues to get you in a home instead of taking the easy “not possible” route. Great job to all and thank you!
They led us by hand through the darkness forest, and we came through unscathed. Mike has more patience than a dentist after Halloween. When he told me I could not ask a stupid question I pleaded to differ. He made a frightening process much less so even as we covered our faces and peeked between our fingers at what was to come. Sometimes the light at the end of the tunnel is Mike, Delores, and Austin. And that's not so scary.
P.S. My kitty Wiggle Biscuit approves of this message.
First time buying my home. Fast and smooth. Down to every detail. Would 100% recommend! Thank you Veterans United!
Not a company that helps veterans and in getting discounts. Poor company with very little help and process is long and video to watch is to long to get the 3 percent discount and over paid for condo. I would recommend another company where they do all the work and get paid for. Condo has issues with things that need to be done and now I am paying for the old repairs from the previous owner.
Response from Veterans United
Hi Judy,
I’m really sorry you’re feeling this way about your experience. Buying a home is a huge investment, and I know how frustrating it can be when unexpected costs come up. While we work hard to make the homebuying process as smooth as possible, We’d love the chance to learn more about what happened and see if there’s anything we can do to help. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
Veterans united made this the smoothest loan process out of the 7 homeowners loans that I have experienced during the last 50 years!
Great team of people to work with . Everyone was extremely helpful and kind. Highly recommend if you’re buying a new home. Thank you to everyone on Ross’s team.
I had a large trouble with many things and the closing of my house. Dave and Jeremy were there to help me through. They really busted their butts to make it happen for me and I’m very happy in my new home. Things are looking great for me and all things to the heart, their hard work And only too thank you.
Every part of the experience was better than expected. From the beginning it was explained how it would go and rough figures provided. The figures were accurate or better in our favor! They said it depended on our response timeliness and providing what was asked for would help us move along or slow us down. I've had car buying experiences that were by far worse. From getting pre-qualified to close was about a moths time. That included house hunting, inspection, appraisal, and land survey. Thank you so much!!!
I just want to thank you all for this! Word’s cannot express the gratitude I feel right now.
Thank you to everyone that made this experience possible.
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