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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

418,525

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 418,525 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Overall, a flawless and smooth experience! I did not feel stressed at all! A superstar team!

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Dustin and associates provided excellent customer care. This is the second home Dustin has assisted me with purchasing. He has made the experience so easy. I was not stressed or overwhelmed at all. I knew when Dustin was assigned that I would not need to worry. I would highly recommend Dustin and all associates that assisted with this home purchase.
Thank you,Tamara Carr-Shaver

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

From start to finish WE are very grateful for Chris Solomon ands his team they did an outstanding job helping with our home loan.

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

It was such a nice touch that VA sent a house warming gift- I don’t know who picked out the items but they were adorable- thank you so much.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

3.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Highly recommend doing business with VU. Great Team!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

1.5 out of 5 Stars

I was recommended universal property for homeowners insurance by veterans united. Needless to say my policy was suspended on day one and still is. Even though a check was sent out and the title company gave them the check number. Needless to say it's still suspended and will not be back dated. Hopefully nothing happens to the house while it's suspended. I contacted my real estate agent majority of the time to get answers.

Response from Veterans United

Hi Daniel,

I’m really sorry to hear about the frustrating experience with your homeowners insurance. That’s definitely not the peace of mind you deserve after closing on a home. While the insurance process can be tricky, especially with third-party providers, I can completely understand how concerning it must feel to have your policy suspended from day one.

We’d like to help get you in touch with the right people/company who can assist with this and figure out what went wrong. Please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com so we can look into this further for you.

5 out of 5 Stars
Would Recommend

Definitely an amazing team to work with. It was an amazing and quick turnout and they helped keep a lot of stress off of my back.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

The entire team that worked with my family to buy this house was amazing. We couldn’t be happier with the service we received from them. I will be recommending you all to any of my veteran friends looking to buy a home.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Kimberly was outstanding! Will highly recommend her and Veterans United.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

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5 out of 5 Stars
Would Recommend
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
Would Recommend

Shannon did a fantastic job. Whether you finance or refinance, Shannon is the one to go to for your loan needs.

headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

More Reviews

See all 418,525 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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