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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,230

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 417,230 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

This is the second home I've purchased through Veteran's United, and they've been amazing both times. The paperwork was very easy to complete, it really took a lot of the typical home buying stress away. Both our loan officer, and the concierge, were amazing! Highly recommend!

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

The VA Team assigned to me was wonderful. Their attention to detail, constant communication, and responsiveness made my home buying experience a 10/10!

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Billy and team made the process smooth. No issues.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
Photo submission from Struan B.

They answered all our questions and addressed all the concerns we had throughout this process.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

I want to state that I have never bought a house before. I never had great credit and considered getting a house before. I filled out a form online to see if I can get prequalified for a home. Veterans United reached out to me and from start to finish has been the easiest process I could have imagined. The staff was communicative, They answered all of my very many questions with detail. I never felt lost or unsure. I will admit that it was scary how easy it was. I kept thinking " this cant be this easy. Surly something will go wrong." yet nothing was wrong. I was prepared for all the possible "Hiccups" that never occurred. I was given a choice in just about all the decisions that happened. I felt like they truly cared and wanted me to get the house of my dreams. 10/10 would recommend.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

3 out of 5 Stars
Would Recommend

Great customer service!

Response from Veterans United

Hey Rodger,

Thanks for the kind words! Providing great service is what we aim for, and it’s awesome to hear we hit the mark. If you ever need anything in the future, don’t hesitate to reach out.

5 out of 5 Stars
Would Recommend

Very professional team, always a pleasure working with all of you!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

4.5 out of 5 Stars
Would Recommend
Photo submission from Brad S.

Thanks to the Veterans United team!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

👍

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

5 out of 5 Stars
Would Recommend

great experience

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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5 out of 5 Stars
Would Recommend

This was an awesome experience. Everyone was professional and courteous. This moved very smoothly

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
Photo submission from John N.

Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Jamie did an outstanding job. He was helpful from the very beginning all the way through closing. He answered all my questions. He worked seamlessly with my realtor and got everything done in a very timely and organized manner. I highly recommend anyone that is using a VA loan to contact Jamie, he is the best. The rest of his team was exceptional as well. Thank you everyone!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

I'm quite pleased with the loan process, the rate I got considering today's economy, and look forward to moving in to our pretty little house on the hill.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

More Reviews

See all 417,230 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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