I was so fearful when starting the process to buy a home. I was afraid of being disappointed with being turned down. All of my fears were put to rest after the first call from Veterans United. I was treated with such respect and personal care. It was like having a friend holding my hand through the whole process. They even provided a beautiful care package for our fur baby Foxy. Can't wait to proudly wear my t-shirt.
From beginning to end the home buying experience was excellent.
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Experience first-hand why 371,995 homeowners give us a perfect score!
Very professional the whole team. I was a little hesitant but after talking with VU they helped ease all of my concerns
I was completely blown away by the level of customer service. Simply astonished. I look forward to doing more business with Veterans United doing mortgages as well as insurance. If I had the money to buy another home I would absolutely do it right now and give you guys a call! Thank you so very much for a very positive and wonderful first time home buyer experience!!
Trey Barrow was absolutely outstanding in every aspect from start to close. He went above and beyond and kept us informed the entire way, without question an asset to VU. Will definitely recommend to anyone. Thanks again my friend for a job well done.
From day 1 to the end was such a smooth ride. our loan officer had the most upmost professionalism, very knowledgeable. 💯 Without a doubt would recommend veterans United.kudos to your team.🙌👏🏼👏🏼👏🏼
They answered every question I had, the process was fast and easy, and everyone was just happy to be on board.
Rachel and Stephen have been fantastic! Stephen went above and beyond!
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This was the greatest experience I have had w/a home loan provider!So smooth and easy.
Great folks to work with!
I filled out rate reduction paperwork a month ago and have not heard anything about it nor can I find it online anymore.
Response from Veterans United
Hey Joshua,
I'm sorry to hear you've been waiting so long for an update on your rate reduction request. I understand how frustrating it must be to submit paperwork, not receive any communication, and then no longer see the information online.
I'd like the opportunity to look into this further. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so I can help connect you with the right team and get a status update.
Sincerely,
Claire S., Client Relations Manager


