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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,531 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,531 unfiltered reviews

Starting on Page 67 of 14,852. Return to Page 1

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

2 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Photo submission from Dana S.

Thank you Josh, Max, Molly and Dawn for everything! You all made a dream come true! #ProudVeteranHomeowner

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars

Alex and his team were phenomenal to work with all were very professional and courteous. Each team member helped with getting me exactly what I was looking for in a timely manner.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Veterans United was very transparent and got me the best rate in my area. The company is very professional and informative about the home buying process. Highly recommended!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

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5 out of 5 Stars

What a great experience! Fast and smooth as always. Thanks Shawn and the Veterans United Team!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

As always we were thrilled with our experience working with Hanna and Amanda. They responded quickly to any questions we had and made the process of refinancing our home stress free! We love them and Veterans United!

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars

The whole process was succinct and flawless - a lot of friendly knowledgeable professionalism from Katy Reeder and her team. Thank you so much for all your help!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from Shadoe S.

Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

Veterans United have always done right by me. They have gone over and above to take care of my mortgage needs. I can't recommend them enough! The best as far as I can see!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

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Experience first-hand why 353,864 homeowners give us a perfect score!

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5 out of 5 Stars

So, this was not my first home purchase, but it is certainly my last. I have to say the process, the team, was as smooth and effortless as any experience I have had. As an Agile Coach in a highly visible, quite stressful profession, it is my job to streamline processes, remove waste, and encourage efficiency. My Veterans United Team started working for me long before I was ready to purchase my FOREVER home. They reached out in April, and I was unsure that I was ready. But they waited until I was. And then they went to work for me. The process felt seamless.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Photo submission from Joretta C.

Thank y'all for everything

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

Everyone was very helpful and coordinated together as a team and made the process as simple as possible

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

0.5 out of 5 Stars

Absolutely terrible experience from start to finish. I started with asking my my old officer if the current offer online was the best VU had. He said it was the best he had. I then went to comeptitors and informed him I found several with better rates. VU came back with an that only looked extremely strong at the start but got worse as the progress of my refinance went along.

Response from Veterans United

Hi Axayacatl,
Thank you for sharing this. I know you’ve already spent time talking with one of our Client Advocate managers, and I’m sorry this refinance still felt so up and down for you. When the numbers don’t feel steady, it can make the whole experience really stressful, and I hear that in your feedback.

If there’s anything that still feels unresolved or if you’d like another set of eyes on what happened as things moved along, My team is here to help. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We are in the office Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we’ll get back to you the next business day if you contact us after hours.

5 out of 5 Stars

The team was great very helpful and knowledgeable to make the process much easier.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Ryan, Josh, and Jordan did an incredible job from start to finish in making my dream home purchase effortless. They communicated clearly and guided me every step of the way. They are truly a blessing and an amazing team to have in your corner. I would and will recommend Ryan and his team

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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