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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,293 reviews
773 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,293 unfiltered reviews

Starting on Page 67 of 15,477. Return to Page 1

5 out of 5 Stars
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Working with Veterans United was an outstanding experience from start to finish. Randy Nivens and his team did an excellent job setting expectations early and creating a professional, organized process throughout the entire home loan journey.Randy was consistently responsive, professional, and transparent every step of the way. What stood out the most was his ability to stay true to his word and provide steady communication during the process. Although underwriting and reviews took a little longer than expected at times, it was clear that the team was being thorough for the right reasons and ensuring everything was done correctly.Overall, I truly appreciate the dedication, professionalism, and teamwork Veterans United provided. I highly recommend Randy and the entire team to any Veteran looking for a smooth and trustworthy home buying experience.

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Let me first say Thank You to Shawn Hall. He is and has always been my loan officer for all my loans. He never disappoints, always has the time to explain and recommend based upon current situations.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Photo submission from Kyle W.

This is my second time using my VA loan first time with a previous company. Veterans United took all the stress and worry away they carried the load for me. It made purchasing my home, a joy and a pleasure. Thank you for all that you do in service to the veterans of this great country.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars

Fantastic overall experience!!

headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars

Jake provides exceptional service every time we have worked with Veterans United! We have been repeat customers for over 10 years due to Jake’s customer service!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

Working with my loan officer at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions throughout the process, and they were always quick to respond, professional, and patient in explaining everything clearly.They made what could have been a stressful process feel smooth and manageable, kept me updated every step of the way, and genuinely cared about helping us get into the right home. I always felt like they had our best interests in mind.I highly recommend Veterans United to anyone looking to buy a home, especially veterans and military families. Huge thanks to the entire team for making this such a positive experience!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

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5 out of 5 Stars

Thank you'll very much!

headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars

Ginny and her team made the whole process painless and easy. She went above and beyond to help us every step of the way. There were no hurdles that even slowed her stride. I am very satisfied with the service I received and beyond grateful.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Bryant and the team were absolutely amazing, knowledgeable and professional.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Maggie and her team were get and so very helpful!!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars

Kelly is awesome, very responsive, and will take the time to break down any questions in detail. I had alot of options, and I was 100 % confident locking in my rating and launching into the mortgage process. Highly recommend Kelly and her team!

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Leah and Tara were helpful from day one. Anytime I had any questions, I was given a response well within 24 hours, usually within three hours.

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

4 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars

From the 1st phone call to the signing of the house this team went above and beyond for us. I’ve never felt so comfortable and confident with a financial team in my life. For me the process seemed simple because the team did everything for me. When I felt lost on an issue they walked me through it so I understood everything. I could go on and on about how great the experience was. Now owning the home and land feels great.

headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

I had been trying to close using Navy Federal for over five months. Bill was able to get us cleared to close within two weeks.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 370,049 homeowners give us a perfect score!

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5 out of 5 Stars

The whole team made the process very easy and they were very informative!!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

4.5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars

The team was great. They made the process smooth and stress free. Always available when my anxiety was high and I just needed reassurance or input. Definitely will be recommending future home buying friends.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Scott K.

Thank you Veterans United team for being there till the end and even after!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

4.5 out of 5 Stars

Even when things got a bit off track on both ends, they did a job accommodating and getting things back together. Good job. Thank you.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

The loan process with Dustin and his team was smooth and stress free. Dustin was very responsive and patient with our questions. Without him, we wouldn’t have our first home! Thank you!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Making contact with Veterans United was great, Maggie helped from start to finish. This wasn't a quick home purchase, several months of looking before we purchased a home. All the time Maggie kept in touch. She always made sure our needs were covered.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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