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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,336 reviews
754 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,336 unfiltered reviews

Starting on Page 67 of 15,745. Return to Page 1

5 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

They help me with everything all through process. They communicate with me all the way. Help when I needed it . I was first timr buyer so everything was new for me. I recommend to any home buyers to use your services.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

4.5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

4.5 out of 5 Stars
headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars

Lisa made this process absolutely seamless and easy.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Dakota P.

When you imagine buying a home you imagine a lengthy and stressful confusing process. Not with Veterans United! We closed in under two months and the team was so informative and responsive. We had zero hiccups in our process and are very happy in our new home. A dream come true experience overall.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars

Awesome made it super easy

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Daniel went over and beyond to assist and Close this project. He was available for text and calls at all times. Thanks Daniel

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars

Best people to handle a VA loan bar none

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

4.5 out of 5 Stars
Photo submission from Alizabeth J.

O my goodness everyone was PHENOMENAL!!! Even when I was overwhelmed with this process everyone was so KIND & PATIENT most of professional that is important even when I had a few meltdowns. So YES I would recommend you guys and it was meant to be the other organization that I was recommended doesn’t even measure Everyone on my team made this a PLEASANT process for me, with that I say y THANK YOU, I am a homeowner!!!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Tom, Amanda and Sarah were my main poc's for this process, and I can not say enough about their efficiency, attention to detail and kindness they showed throughout the process. I was amazed how quickly the team was able to execute all the documents and all the while walking me through the process with on point explanations and what to expect at every turn. The dashboard and UI on the website was top notch and left nothing to the imagination. I made the right choice by choosing VU and would do it again.Also, the welcome gift of a movie night is so thoughtful. It is not expected, but I is such a classy move.Thank you for everything,
Chris

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Mickey Mendoza

Loan Officer: Mickey Mendoza

NMLS# 2506409

5 out of 5 Stars

10/10 customer service! This team was incredibly attentive, responded quickly, and kept me informed 24/7 while answering all my questions about the VA home loan process. Big shoutout to Paul Farnam for always picking up the phone making this process go smoothly.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

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5 out of 5 Stars
headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars

Crystaline and the rest of the team were outstanding! Closed on my new home in 30 days from first contact with Veterans United. Highly recommended!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Matt and desi made getting my home so simple that it put my mind at ease

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Photo submission from Williams B.

Thank you Jodi for making this veteran's dream a reality. Proud veteran homeowner!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

0.5 out of 5 Stars

my loan team sucks ass. i was asked by my loan coordinator to change the dates on my lease and once i did my loan officer accused me of falsifying paperwork. He then up’d the points on my loan because of what his coordinator told me to do. They baited me this entire time and the closing cost sky rocked. Im not happy and i regret using them. They cant clarify things and they made me go in circles they also delayed my closing date. They also kept telling me i had a tax bill when it was in escrow they refused to call the tax office or look up the information online. I HAVE STEERED ALL OF MY FRIENDS FAR AWAY FROM THIS SCAMMY COMPANY. I SEE WHY THERES A LAWSUIT AGAINST VETERANS UNITED. THEY TAKE ADVANTAGE OF VETERANS. MY LOAN OFFICER BECAME RUDE AS WELL. LITERALLY COULDNT EVEN GET MY WATER UTILITIES RIGHT EITHER. I HATE THIS SHITTY ASS COMPANY AND I CANT WAIT UNTIL IT GETS SHUT DOWN. THEY EVEN SEND OUT CLOSING GIFTS PRIOR TO YOU CLOSING. I WAS NOT HAPPY ONCE I WAS UNDER CONTRACT.

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

I found myself unexpectedly a few weeks shy of being unhoused. The area offered virtually no immediate opportunities, and I didn't even know where to start navigating the system. The team at Vetran United guided me through the process step by step, provided me a list of actions I could take independently and quickly. They even explained some basic principles of economics I found perplexing- any knowledge gap can lead to terror when you are set a course for your future. There is no single thing I appreciate most, the experience has been a series of small but calculated acts of support and kindness which truly built my confidence daily.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

From the very first phone contact, all through the application process and closing, the team was there for us.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

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