My overall experience left a lot to be desired!
Response from Veterans United
Hi Lauren,
I’m sorry to hear your experience left you feeling this way. That’s not what we want for anyone, and I appreciate you taking the time to share your feedback.
If you’re open to it, our Client Advocate team would be glad to listen and learn more. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S.
Client Relations Manager
I would definitely recommend the VA for a home mortgage, but ask for Ross Mc Clanahan, he will guide you in the right direction.
For a first time homeowner, Kevin Reichert along with other members of the team made my transition from a renter to a homeowner truly amazing. Anytime I had a question, it was answered in a timely manner. With God, United Veterans made my dream come to a reality. Now I'm sitting back and enjoying the beautiful view. THANKS AGAIN KEVIN REICHERT
I also received help strengthening my credit up and taking care of my weak areas and under my circumstances without them this would not have happened.
It was not clear that the payment would remain the same even if I prepaid and that I would just be shortening the life of the loan.
The entire team from Brandon, Charlie, Missy,Lauren, and Michelle were allll Fantastic. Helped me get my credit scores to point needed to then move along to the amazing loan team.Michael was also a very amazing realtor recommended by veterans united. Overall loved the entire experience. Thank you!
Kapil Vanamala has been my Veterans United Loan Officer from the very beginning. Kapil is an upstanding professional that keeps my needs FIRST AND FOREMOST in the home purchase process. He alerted me to a significant rate reduction and took care of everything for me to obtain that reduction which will save me thousands over the duration of the loan. I could not be more please with Kapil and his team! I am so happy that I selected Veterans United!!!
Ready to see for yourself?
Experience first-hand why 358,767 homeowners give us a perfect score!
I always have had a excellent experience with veterans united.l
I mean excellent 👍🏾👌🏾
With my limited finances I was doubtful at times. But Jason and the team made it work for me. My realtor, Mason Harward was akin to an old friend, honest and looking out for me.
Taylor and Jennifer were wonderful. Very satisfied with my home refinancing. There was a few delays from others that we had no control of.
I had an awesome experience working with Veteran United! From start to finish, they provided outstanding service, and made the entire process of securing a home loan as smooth and stress-free as possible.What really stood out to me was how attentive and responsive the team at Veteran United was. They were always available to answer my questions and address any concerns that I had, and they communicated with me every step of the way. This made me feel like I was a valued customer and that my needs were a top priority.Another thing I appreciated about working with Veteran United was their expertise and professionalism. They really knew their stuff, and they were able to guide me through the home loan process with confidence and ease. They made sure that I understood everything that was happening, and that I felt comfortable with the decisions that I was making.Overall, I couldn't be happier with my experience working with Veteran United. They are a top-notch organization that really cares about their customers, and I would recommend them to anyone looking to secure a home loan. Thank you, Veteran United, for all of your hard work and dedication!
I can not say enough good things about Phil and Taylor!!!!!! They made the process of buying our new home such an amazing experience. I would give them 100 out of 100 if possible.
Ready to see for yourself?
Experience first-hand why 358,767 homeowners give us a perfect score!
Working with Veterans United made a life goal of mine so much easier to achieve.
Our mortgage team was amazing! So glad I went with VU! I will be recommending VU to all my military friends and family. Thank you!
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
My whole team was great. Even though we had no realtor, the Veteran's United team made our home buying experience easy and quick.
Corey B. went above and beyond to help us purchase our forever home. He kept us well informed on every step of the way. I HIGHLY recommend him. He's a true professional and has your back.
