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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Very helpful through whole process, it was my first home bought and Nick and hid team walked me through the whole process. Made everything very seamless and enjoying. Thank you

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Fantastic easy home-buying experience. Thank you all so much!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

This is my second time buying through VU, and it was an absolute pleasure. The team was professional and knowledgeable, and yet added a personal touch as well.
If I were ever to buy again, Veteran’s United would be the clear choice!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend

This was my first experience with Veterans United and it was GREAT! I felt like a rock star. No question went unanswered and the response to all my questions was always so quick. I am one super satisfied customer!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

The Mason Maddox Team with Veteran's United was everything we had hoped for when we contacted Mason with questions about a loan. Everyone on his team worked tirelessly to provide any assistance to us throughout the entire process. We cannot say enough about everyone we worked with at Veteran's United. Their approach of one-on-one interaction made everything so simple. No question went unanswered, and every assistance was provided in a timely manner. Thank you so very much for helping us get our "dream home"! Kenneth & Gloria Atchison

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Justin Stanbra

Loan Officer: Justin Stanbra

NMLS# 2491644

4 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

The entire team was very detailed and polite. Every question that I had was answered. The process was fun, and they all helped make the process a smooth transition. I would definitely recommend Veterans United to everyone!

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

We definitely HIGHLY recommend Veterans United if you're looking to purchase your new home! They made the process very smooth. Alek Meston. Don't let his young age fool you! He's super smart, friendly and he knows his stuff!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Veterans United replied very quickly regarding the loan process. They did the work which made it easy, and smooth. Very knowledgeable and explained any questions I had. Thank You Katie,, Dene and the entire team for assisting me with this process.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

I had not heard of VU before this home buying experiance. I did a search on the web and decided to fill out and submit the general questionnaire. Turned out to be a great decision, Sydney called me latter that day and prequalified me over the phone, and now I’m sitting in my new home filling out this survey.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

This was our 4th home buying experience with VU and I can honestly say they are excellent to work with, very competitive rates and no hidden fees as everything is explained up front. As a military member of 35 years I am proud to work with a company who value and respect their military members.

headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

4 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

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5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

Best, so fast, so smart

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

The gift basket was a nice touch, but I wouldn’t put twizlers or skittles in it. Kinda cheapens the thought.

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend

I am genuinely appreciative to have worked with such an amazing team during this critical time for me and my family. In a time of high stress this team made the experience manageable. The commitment to provide solid support and the consistency in communication were essential. No complaints, I will definitely choose to work with this team again.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

I was very pleased with my over all experience with Veterans United team, Holly Rae did a phenomenal job, and I got money back at closing. Great job Veterans United😁

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

What a great experience. I was clueless to the whole experience. I read articles and YouTube videos, but still didn’t feel prepared for buying my first house.
I have service related mental health issues. I was having a panic attack one day, and Rhett was just reaching out to check in. I was honest with him, and with no judgement and pure empathy he assured me everything was going to be fine. Said he would take care of me, support me through this, and he did!The true care they give is not what I expected or could have imagined. Above and beyond service.They were always there for every question I had, and I had a lot of them. Everyone in the team checked in frequently to see how I was doing. How I was doing with looking for the house, the inspections, all the details of the house buying process…and then check on how I am doing. The attention to detail in their customer service and the whole loan process is top tier!I told my friends and family about the experience. None of them ever had their loan providers buy them coffee to boost morale or support them like you all did.Thank you, truely and deeply.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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