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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,605 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,605 unfiltered reviews

Starting on Page 69 of 15,887. Return to Page 1

5 out of 5 Stars

The app is also a great help easy to navigate, sign and send documents when I'm not on my work computer.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Easy process, my team guys rocked.
Thank you all for the care and service.
Seamless experience

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Tim was very thorough with our loan application. Tim took time to go the extra step to help our family purchase a home. The whole team took time to get to know everyone in our family. I can’t recommend Tim or veterans United enough.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

4 out of 5 Stars

great customer service and helpful on questions during the process.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Photo submission from Khristina K.

Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!

headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

5 out of 5 Stars

To me, Alex seems to be very experienced and knowledgeable real estate agent that you can trust. I would definitely recommend his services to anyone looking to purchase a new home. He did an outstanding job securing my home loan!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Veterans United really did all that they could to make sure that my loan went how I wanted it to go. I am really thankful for Cal and the rest of my team who worked tirelessly to help me buy my first house!Thank you Veterans United!

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars

Spencer and his team were outstanding during the whole process. They made every step seamless and easy.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

My experience working with everyone was great. I delayed buying a house for years because i didnt want to deal with that hassel. Now that its over with i feel alittle embarrassed it was almost effortless . This team has everything in tune. You guys are doing wonderful things for people. I most definitely will put names out if i hear someone thinking of buying. I thank all of you very much.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

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4.5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

4 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

4.5 out of 5 Stars
Photo submission from Donald C.

Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

4 out of 5 Stars
headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

4.5 out of 5 Stars

Too many people calling in the beginning asking the same questions. Stopped answering to anyone other than my dedicated Loan Officer Anne.

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

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Experience first-hand why 380,583 homeowners give us a perfect score!

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5 out of 5 Stars

Hi, my name is Valarie, and my husband and I had a wonderful journey at Veterans United. Jake, loan officer, was a kind, dependable, and trustworthy support for me. He always had my back when things looked tough, and somehow Jake found a way to solve the all the tough situations. Mason, loan coordinator, was a hard worker and also great at solving possible problems. Brian, my agent, was very patient and considerate during our special house hunting. I'm very appreciative because eventually we found what we wanted. Terrill was resourceful and always ready to make our home search successful. Like Jake, the entire team was hard working, great problem solvers, considerate, great at attention to details and at acquiring discounts and benefits for us. I give Jake and his entire team at Veterans United a A+++.

headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars

I personally had many obstacles to overcome during my underwriting process, and Casey was incredible during it all. Very near to the end, I found out my pay once I moved to Kansas would be dramatically less than I was lead to believe by the company I work for. We added my wife very late and Casey handled it like a pro. We had her information in and any obstacles we had to handle taken care of in no time flat. Not only that, but my wife and I are expecting. They sent us a bib with our sons first and middle name on it, a baby book, and some treats for our animals. I would give them 100 people’s worth of 5 stars if I could. I couldn’t be happier with my experience.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Photo submission from Thomas F.

First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

The entire team was, absolutely, fantastic, during the entire process! We would have not been able to accomplish all of the important things, without their support and professionalism. Megan, Chance and Jake at the home office:

headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

5 out of 5 Stars

They were very helpful and explained everything. If I was unclear on something they explained it so I understood everything. Very personable and friendly. Will definitely recommend them to everyone I know and tell people I don’t know about them.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

4.5 out of 5 Stars

Megan was great. She answered all my questions and was very responsive and helpful throughout the process. Jordan was very unresponsive when it came to asking her questions or just trying to get into contact with her. There was a lot of last minute stuff that had to be taken care of that was causing some issues and frustration.

headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

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