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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,529 reviews
652 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,529 unfiltered reviews

Starting on Page 69 of 15,618. Return to Page 1

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Fast easy process, great communication, friendly, and fast.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars

Zach Ward the Money guy really helped us the most. Have to say it was a rough purchase but on their end they did more then they had to.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

I'd recommend to any and everyone. It went way smoother than I thought it would.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

3.5 out of 5 Stars

Ben was great to work with.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

4 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

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5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

We had a great experience with VU!
We were kept up to date which made the process go so much smoother!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Best mortgage company I've worked with and having a team that helped in so many ways was the icing on the cake.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Jason was always available and responded to my requests.
I am so glad I was able to contact him, easily, and alays responded.
5 Stars, Jason and Veterans United.Jim Champine

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Scott K.

Thank you Veterans United team for being there till the end and even after!

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Jody and his team were absolutely fantastic. He told me to trust the process in the beginning when I was worried about closing costs and as we got to the end he was right. They were all so helpful!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars

Excellent team I enjoyed working with them! They answered all my questions.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

4 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

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Experience first-hand why 373,664 homeowners give us a perfect score!

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5 out of 5 Stars

Paul answered every call ! He was amazing.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Kaci Kauzlarich

Loan Officer: Kaci Kauzlarich

NMLS# 1878981

5 out of 5 Stars

As a first time home buyer and now owner, Veterans United made it incredibly easy and handled everything perfectly while I was stationed overseas. They were on top of it when the offer needed to get submitted within 2 days of working with me. From working with the sellers, maintenance, local companies for inspections, appraisals, and negotiation, I am beyond satisfied with their professionalism and commitment to excellence.

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Justin was super helpful and took time to explain each step. Justin and Jordan’s communication was great throughout the process. And the website was very easy to negative and user friendly. Great experience

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Photo submission from Roosevelt L.

I I think my whole team. For making this happen for me. And I also Thank god.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Jake was amazing

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Katie Smith was an incredible help to my wife and me throughout our home-buying journey. I cannot stress enough how grateful we are for her and the rest of the team, including Sarah, who helped us navigate our credit goals and the entire loan process.As first-time homebuyers, we were completely new to all of this and honestly felt discouraged before meeting Katie. We had spoken with other loan officers outside of Veterans United. One got our hopes up and then disappeared without any explanation, while another used practices that made us uncomfortable and hesitant to continue pursuing homeownership.Thankfully, we decided to work with Veterans United, and from that point forward the process was smooth as butter. Katie was there every step of the way—answering questions, returning calls, providing guidance, and making sure we always understood what was happening.She genuinely cares about her clients and goes above and beyond to advocate for them. Her professionalism, sincerity, and dedication made all the difference during what could have been a very stressful experience.Katie also worked exceptionally well with our realtor, Stephany Aguilar. Even though Stephany was not part of Veterans United, the teamwork, communication, and coordination between them made the entire process feel seamless. Everyone involved worked together toward the same goal, and their combined efforts helped turn what once felt like a distant dream into a reality for our family.We truly cannot say enough good things about Katie. We are incredibly grateful for everything she, Greg, Sarah, and the entire Veterans United team did to help us achieve our goal of becoming homeowners. Their support, patience, and dedication never went unnoticed.Thank you all for helping make this dream a reality. We will always appreciate the time, effort, and care you put into helping our family purchase our first home.⭐⭐⭐⭐⭐ Highly recommended.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Honestly such a great experience from the beginning to end! I couldn’t be more happy and Nick was so helpful and transparent throughout. Thank you all!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

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