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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,949 reviews
669 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,949 unfiltered reviews

Starting on Page 69 of 15,799. Return to Page 1

5 out of 5 Stars

Great work! Friendly, professional and patient staff!! Highly recommend Veterans United!!

headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars

An outstanding team to work with! They made the mortgage process smooth, stress-free, and kept us informed every step of the way. Everyone was responsive, knowledgeable, and always willing to answer our questions. We truly appreciate their professionalism and dedication in helping us close on our new home. Highly recommend!

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Honest review ive been looking for a house since late 2025 when i got an email from veterans united i truly can say i was blessed they help me through the whole process and made it easy to understand thank you to the staff at veterans united godbless you guys you keep the world pushing!

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Very great communication, and availability to talk whenever I called.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Dakota P.

When you imagine buying a home you imagine a lengthy and stressful confusing process. Not with Veterans United! We closed in under two months and the team was so informative and responsive. We had zero hiccups in our process and are very happy in our new home. A dream come true experience overall.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

4.5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Dorian did an amazing job helping me through the home loan and buying experience. He was able to guide me along the way and answer all the questions i had. Even when i called at a later time in the day he was still there to answer. He made my home buying experience easy and less stressful. Even when i had issues along the way on my side he presented different ways to resolve the issue

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

This is my second time purchasing a home with Veterans United. They are thorough professionals! Everyone is knowledgeable, quick to respond and courteous. They make the process simple and everything flows smoothly. I also love the videos and information provided that explains what happens during every stage of the home purchasing. My team moved at the speed of light and made me feel like I was their only customer.☺️

headshot image of Chris Hill

Loan Officer Team Lead: Chris Hill

NMLS# 868934

5 out of 5 Stars

Veterans United Home Loans are completely honest, and are here to help us Veterans. Buying a home or to refinance one .

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

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5 out of 5 Stars

My team, was so great and so responsive! 10/10 recommend

headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Dustin, Kara and Erica were awesome and easy to work with. They made us feel at ease and we would 100% recommend them to family and friends!

headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars

From the first call to closing Suzanne and team were a pleasure to work with. They made a potentially very stressful process go as smoothly as possible. Very grateful to have her as our loan officer. Looking forward to working with her and the team once more in the future.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars

The Veteran’s United team stayed in contact and kept me informed during every step.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4.5 out of 5 Stars
Photo submission from Alizabeth J.

O my goodness everyone was PHENOMENAL!!! Even when I was overwhelmed with this process everyone was so KIND & PATIENT most of professional that is important even when I had a few meltdowns. So YES I would recommend you guys and it was meant to be the other organization that I was recommended doesn’t even measure Everyone on my team made this a PLEASANT process for me, with that I say y THANK YOU, I am a homeowner!!!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Veterans United was fantastic through the entire process.
They explained everything in clear terms and answered every question I had. Their team was very proactive and professional. From the time I chose a house to closing only took about 3 weeks!

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4.5 out of 5 Stars

I have many good things to say about Veterans United. They were a pleasure to work with, very transparent and timely, as well as going above and beyond to ensure we were updated the second new information was put out. My only concern is mainly my fault, if you’re planning on getting married during the home buying process, put it off until a bit afterwards. If that’s not an option, tell them at the start of the process.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Derek was always available and responsive! Top notch professionalism and very helpful along the entire process!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

Ready to see for yourself?

Experience first-hand why 378,309 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Yes I would absolutely recommend you guys to friends and family. Marty went above and beyond to get my family and I taken care of.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

This is our second time working with Scott and the VU home loan team to purchase property. Each time has been a great experience and we’re very happy with the support we received.

headshot image of Scott Davis

Senior Loan Officer Team Lead: Scott Davis

NMLS# 1725328

5 out of 5 Stars

Outstanding support throughout the entire experience!

headshot image of Tyler Stump

Loan Officer: Tyler Stump

NMLS# 2734910

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Williams B.

Thank you Jodi for making this veteran's dream a reality. Proud veteran homeowner!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Even when things are quiet and you're wondering what's happening, they're working hard behind the scenes making things easy for you. Just know that the quieter things are, the more that's getting done. Great company to deal with and ready to work through any complicated issues for a great experience.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars

Brittany and Christopher was amazing to work with. Brittany made the process clear and assisted with all documents needed for the process. She helped ensure that we had no delays on our end to close. Would highly recommend.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Nathan and Lisa were OUTSTANDING! made the buying process so easy and understandable. Every question was answered swiftly and efficiently! Definitely would want to work with them in the future!

headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

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