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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,699 reviews
619 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,699 unfiltered reviews

Starting on Page 69 of 15,924. Return to Page 1

4.5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Wyatt Robertson was the best loan officer I’ve ever worked with. I will be recommending him to my friends and family.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Everyone was very helpful and informative. And very courteous

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Photo submission from Helder E.

We were very happy with everyone and how things went

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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4 out of 5 Stars
headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

I couldn't really ask for a better home buying experience for my first time, at least working with y'all. Had troubles with the seller's realtor, but that's not on y'all. Top marks from where I stand for consistency, timeliness, and professionalism from all parties involved from Veterans United. Thank y'all for your time and efforts in this matter. It was more than appreciated.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Photo submission from Janel C.

I was scared at first but my team worked hard to make this a smooth transition. I moved from Denver Colorado to Houston Texas and I would do it again with the same team

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars

What an amazing experience I had with Veteran’s United. Ken and my team did absolutely amazing and went above and beyond helping me through this process!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

I had an amazing experience with Veterans Home Loan throughout my home-buying journey! From the beginning, the entire process was smooth, professional, and stress-free. Everyone I worked with was knowledgeable, responsive, and always willing to answer my questions and make sure I understood each step.As a first-time homebuyer and a service member, having a team that genuinely made me feel supported meant so much to me. They worked hard to make the process as easy as possible and helped turn my goal of becoming a homeowner into a reality.I’m extremely grateful for all of the time, effort, and guidance they provided from pre-approval all the way to closing. I’m officially a homeowner, and I couldn’t be happier! 🏡❤️If you’re considering purchasing a home, especially using your VA loan benefits, I definitely recommend giving Veterans Home Loan a chance. Thank you for helping make this experience such a memorable one!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

I had an absolutely OUTSTANDING experience with Veterans United Home Loans! As a veteran using my VA home loan benefit, I couldn’t have asked for a better team to guide me through the process.My loan officer, Mike, was phenomenal from start to finish. His communication was excellent...he was always responsive, and he took the time to explain the entire process from soup to nuts. I always knew where things stood, what was coming next, and what I needed to do on my end. That level of communication made a potentially stressful process SIGNIFICANTLY easier.And it wasn’t just Mike...the entire Veterans United team was fantastic. Whenever I had a question or needed assistance, someone was there to help. You could really tell there was a whole team working behind the scenes to keep everything moving toward closing.If you’re a veteran considering using your VA home loan benefit, I highly recommend Veterans United. They made the entire experience straightforward, transparent, and as stress-free as buying a home can possibly be. Huge thank you to Mike and the entire team for helping me get into my new home!

headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

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5 out of 5 Stars

The team really went above and beyond. They made the process go smoothly and answered any questions that I had.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars

I love Tyler and his teamsamantha,Elizabeth thimas,Dillon Richard,libby,andrea all of them were wonderfully patient,never rushed me,explained everything ,always willing to help I give the a 5star rating ThanYou guys

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Photo submission from Khristina K.

Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!

headshot image of Jared Boedeker

Loan Officer: Jared Boedeker

NMLS# 2131248

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

2.5 out of 5 Stars

It is really hard to speak to the loan officer.

Response from Veterans United

Hi Hae,
I'm sorry it was difficult to get in touch with your loan officer during the loan process. I understand how frustrating it can be when you have questions and aren't able to get the communication you're looking for.

I'd appreciate the opportunity to learn more about your experience. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars

Had a great team, felt informed and communicated with. Made the process much easier.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
headshot image of Luke Kindle

Loan Officer: Luke Kindle

NMLS# 2826181

5 out of 5 Stars

The whole team at the VA was great, answered all my questions, and communicated well. Jeff was amazing, and I 10/10 recommend him to anyone.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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