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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Wonderful experience with Veterans United. This is our 3rd home loan with you guys in the last 5 years. First class service all the way.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

The only thing I was irritated at times would be the lack of communication for POA. If VU wants a certain POA, then we be provided or just the information that is needed needs to be mentioned up front. Yes, the deadline was met, but it was for sure nail-biting at times I truly want to thank my VU team for getting the paperwork squared away for me and making it possible to buy our first house.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars
Would Recommend

Not sure I got the very best rate but did ok

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend

You have a team of winners at VU. Having dealt with the VA, many of us always feel thrown to the curb. You guys are the complete opposite. I can’t say enough positive things.

headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

This was my wife and I first time purchasing a house. Everything was made extremely easily and not stressful at all. I would highly recommend these ladies to my family and friends knowing they’d be taken care of.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Stress free home buying process! Everything went so smoothly it allowed us to focus on finding our dream home without having to worry about any of the behind the scenes stuff associated with buying a house. I would recommend Veterans United to anyone that qualifies for a VA home loan!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Everything was great with the exception of the Appraiser not doing his job in a timely manner and causing our closing to be one day late.

headshot image of Billy Foster

Loan Officer: Billy Foster

NMLS# 2392884

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond. They quickly worked to get us qualified, and they were able to get us to close quickly. Whenever there was an issue we were informed with a solution to the problem. We couldn’t be happier and will use Veterans United if we buy another home in the future.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Very thankful for Veterans United. As a first time home-buyer they made the process extremely easy and understandable. I felt like they had my best interests in mind every step of the way.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

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5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

20 out of 10!!! Our loan officer Jake, went above and beyond to help us get this loan approved and funded. It was an atypical loan as we were inheriting the home and had to navigate through a few issues. Jake was helpful, informative and encouraging with each bump in the road, researching and working with his team to find solutions. He always kept us in the loop as to where we were in the process. We've had many home loans over the years but never one this difficult. It would've been easy to give up if it had not been for Jake's help and encouragement. Nicole was our transaction coordinator and she was another 20 out of 10! Nicole was helpful, efficient and quick to respond. She was right on top of everything that was needed to get through the process. It's very evident that these two work well together, know what they're doing and really care about their clients. We researched companies before choosing Veterans United and we're so glad we chose them. I would recommend Jake and Nicole of Veterans United to anyone who asks. Thanks guys! We're very grateful for everything you did!

headshot image of Jake Ferguson

Loan Officer: Jake Ferguson

NMLS# 1993204

4 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

I love VU. Apart from VU, this was the worst home buying experience I have ever had..... We have purchased 6 houses over the last 25 years. 3 of them have been through VU.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Overall, great experience!! If you’re a Veteran and looking for a lender? Look nowhere else!! Veterans United helped tremendously and were able to beat the other 2 lenders I was considering.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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