Will recommend all potential homebuyers I know to use VU.
This has been a fantastic experience and I truly appreciate all the assistance and information and my new house
Lauren Ross made this experience awful
Response from Veterans United
Hey Edgar,
I’m really sorry to hear that your experience wasn’t what it should have been. That’s not the kind of service we aim to provide, and we’d love the chance to learn more about what happened. If you’re open to it, please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com. We take feedback seriously and want to do what we can to improve.
For my first time home buying experience... It was amazing. VU helped from start to finish. Making everything super easy, understand, and took the fear away. I trusted them with helping me find my forever home for my family and they did just that. I'd recommend them over and over. Thanks so much for everything
Everyone was so great . We love our home. Thank you for making this process easy for us.
Bob, Crystal, Liz and the entire Veterans United Team did an outstanding job. Always available to answer questions, and always professional and courteous, they made the entire process as easy as possible. I would definitely recommend them to anyone considering purchasing a home.
I loved working with the veterans united staff. I will be working with them again, especially Amber. Thank you!
I recently went through the home-buying process with Veterans United, and I can confidently say that this has been one of the smoothest and most supportive experiences I’ve ever had. From start to finish, my loan officer, Craig, and the entire Veterans United team went above and beyond to ensure everything moved forward seamlessly.Craig was incredibly knowledgeable, patient, and always available to answer my questions, no matter how small. He took the time to explain every step, making sure I fully understood the process. As a 100% disabled Marine veteran, buying a home is a major life event, and Craig made it clear that he and his team were truly invested in my success.The communication was top-notch, and I always felt like a priority. The online portal made uploading documents easy, and the team kept me updated on my loan status without me having to chase them down. Even when challenges arose, Craig and his team tackled them efficiently, ensuring there were no unnecessary delays.I can’t recommend Veterans United and Craig enough for any veteran looking to buy a home. They understand the VA loan process inside and out, and their dedication to serving veterans is clear in everything they do. If you want a team that treats you with respect, transparency, and efficiency, Veterans United is the way to go.Five stars all the way!
So happy and impressed we got to work with VU. The process was always made easy for us which was great considering I had to do a lot alone with the 3 kids while my husband was away. I never felt confused or forgotten and any time we had questions about our to do list there was a breakdown listed on the app of what further was needed so we didn't even have to bother anyone to figure out what needed to change or be updated. A great experience overall.
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I will sing your praises to all who will listen
If any other veterans are thinking of buying a home I’d personally recommend veterans United simply for the fact that i hope you’ll get a loan team like mine that actually genuinely want to take the time to explain the process the numbers and give the best advice on how to use your money to put you in a better living situation than your already in. Sometimes the process isn’t always as straightforward as you might think and I truly believe they went the extra mile to put me in the house I wanted and it didn’t go unnoticed.
EXCELLENT EXPERIENCE
If you have the option to work with Joshua Dugo and his team I would take it because they made this process incredibly easy and understandable. They are so friendly and sweet and I would recommend them to anyone that I come across.
The whole team that helped my wife and me made it feel like an adventure, I would recommend these guys.
